# CREATIVATE — user reviews > 72 indexed App Store user reviews of CREATIVATE by VSM Group AB, rated 4.40/5 from 384 ratings. - Source: https://appshunter.io/ios/app/creativate/id1548312728/reviews - App overview in markdown: https://appshunter.io/ios/app/creativate/id1548312728.md - Rating breakdown: 5★ 299 · 4★ 26 · 3★ 15 · 2★ 11 · 1★ 33 ## What do users think of CREATIVATE? Overall sentiment: negative **Pros** - ✨ PhotoStitch feature praised - 📍 Design Positioning functionality works well - 👁️ Visual preview before stitching saves time and materials - 📱 Monitor function tracks embroidery progress - 🎨 Useful for design creation and embroidery work **Cons** - 🐛 Frequent app crashes and freezing - ⚠️ Measurement unit selection screen broken/unresponsive - 🔐 Login functionality severely broken - ⏱️ Extremely slow performance - 📱 Poor mobile optimization for smaller screens - 🔌 Server connectivity issues - ❌ No print functionality available - 🔄 Subscription model disliked by users - ⚙️ Inconsistent time estimation in monitor function - 🖨️ Capture mat feature unreliable **Commonly reported bugs** - Measurement unit selection dialog box cut off/not fully visible - Unable to confirm measurement choice (mm/inches) - OK button unresponsive - App freezes when accessing embroidery, crafting, or quilting tabs - Login button missing or unresponsive - Sign-in credentials field present but no submit button - Monitor function crashes immediately upon opening - App crashes when opening embroidery tab - File compatibility issues after app rebranding from SewNet - Cannot change file types - Thread change notifications broken for over 1 year - App hangs after selecting measurement units - Keyboard hides create account/subscribe button on smaller screens - QR box missing from home page - Continuous loading screens without syncing - Payment checkout freezes during processing - Server cannot be reached for login - Machine connection failures - Website frequently asks to re-login despite being logged in **Most requested features** - Add missing sewing machine models to database - Implement working print functionality - Fix audible push notifications for monitor alerts - Improve mobile app design capabilities - Add support for older machine models (Epic 1, Designer Ruby 90, Topaz 50, etc.) - Restore features from previous mySewnet version - Optimize app for smaller phone screens and older devices - Improve time estimation accuracy for monitor function ## Newest reviews (16 of 72) ### 2/5 — Brother Sewing machine not listed *2025-12-09, version 6.0.0* I had to download the app to find my sewing machine was not listed. :( ### 2/5 — Thread Change Notifications broken for over 1 year *2025-12-01, version 6.0.0* The developer has not fixed an issue where thread change notifications are automatically pushed to the user through the app. This capability is extremely useful and a reason why I chose the brand in the first place. Unfortunately there is no timetable on when or if this functionality will be restored. ### 1/5 — Ne fonctionne pas *2025-11-22, version 5.4.0* Impossible d’ouvrir dès que je veux ouvrir « broderies ou autre ça me demande de choisir unités de mesures que j’ai déjà réglé dans les paramètres et impossible de faire quoi que ce soit ni de valider les unités de mesure rien de rien inutilisable que ce soit sur téléphone ou tablette ### 1/5 — Awful app not working *2025-11-21, version 5.4.0* Cannot access anything embroidery asks you to chose mm or inches and cannot get any further. Have to force quit to leave app ### 1/5 — Unterirdisch *2025-11-18, version 5.4.0* So eine schlechte App ! Diese App ist wohl das schlechteste , was auf dem Markt ist. Ein Stern ist noch Zuviel. Regestrierung funktioniert nicht ! Und und und….,, ### 1/5 — Keeps freezing on new iPad *2025-11-14, version 5.4.0* I just downloaded on a new iPad and the app keeps freezing when I click embroidery and it brings me to units measured. I’m able to click inches but can’t click OK because the window doesn’t fully open. Now Its stuck and won’t let me do anything! ### 1/5 — App crashes *2025-11-05, version 5.4.0* App crashes every time I open the embroidery tab. I’ve uninstalled and reinstalled but nothing changed. ### 1/5 — Hangs *2025-11-03, version 5.4.0* Once I enter choice for embroidery measurement the app hangs and becomes unresponsive. ### 1/5 — Capture mat *2025-10-29, version 5.4.0* This feature barely works and just when you think it’s fixed, there’s an app update and it doesn’t work again!! ### 1/5 — Unit Measure *2025-10-17, version 5.3.1* Is there a bug in the app? I can’t get past the unit of measure. The conformation box is not big enough to confirm choice of mm or inches. So until it’s fixed it a useless app. ### 1/5 — Not Connecting *2025-10-15, version 5.3.1* Unable to connect my machine Singer 9185 to the app so unable to use the app to create my designs! My machine model cannot be found in the option list and tells me that my machine is not compatible so how am I supposed to design and embroider?! Not ideal! ### 1/5 — Embroidery Screen Frozen *2025-10-05, version 5.3.1* Unable to select measurement options (in/mm). Cannot select OK after making choice. Whole App crashes. ### 1/5 — App not working *2025-09-25, version 5.3.1* Cannot access embroidery, crafting or quilting menus. You select them and a pop up appears asking you to select measurements (mm or inches) but it’s cut off at the bottom so there’s no way to submit what you’ve selected to move past the menu to access the content or upload my designs, meaning I can’t actually use my machine for what I want. ### 1/5 — Sa beug *2025-09-24, version 5.3.1* Sa beug de fou sur iPhone je n’arrive à rien c’est vraiment dommage ### 1/5 — Logiciel *2025-09-19, version 5.3.0* Impossible de mètre en français ### 1/5 — Leistung unterirdisch, trotz überteuertem Platin Abo *2025-09-19, version 5.3.0* Jedes Mal, wenn ich in einen Modus gehe fragt mich die App nach meiner bevorzugten Einheit. mm oder Zoll. Leider ist das Pop-Up Fenster zu klein, sodass ich nicht bestätigen kann. Das Fenster lässt sich auch nicht weg klicken. Dadurch kann ich keine Funktion nutzen. Nach dem letzten Update war der OK-Button sichtbar, aber die App stürzt jedes mal ab. Beim Quilt kann man nur aus den Vorgegebenen Anordnungen auswählen und keine Kacheln selbst anordnen. Insgesamt ist die Benutzung eher sperrlich. Beim Verlinken in die Bibliothek wird nur Amrika angezeiogt. Deutsch ist nicht auswählbar. Viel zu teueres Abo für mangelhafte Leistung!!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Pretty worthless. *2026-08-30, version 7.0.0* The windows desktop software sends project to the sewing machine or “the cloud”, but this software only seems to have access to “the vault”, which a different online storage space. Even when the desktop software sees the iPhone and offers to send the project to the phone, then says it successfully has done so, nothing shows up on the phone. So unless you want to try to design projects on a tiny iphone screen, this app is pretty worthless. ### 1/5 — App features break down and no support *2026-08-28, version 7.0.0* This app is not worth it, don’t get a machine that uses creative, hard to design embroidery that looks good and works well. Save your money and go to a new machine software ### 1/5 — Ungenau *2026-05-21, version 6.2.0* Als ich noch ganz normal mit der JoyOS Advisor mein Desing platzieren konnte hat das wunderbar funktioniert. Jetzt ist !trotz! Foto alles total ungenau platziert, ich muss alles nachjustieren. Nicht mal der Rahmen stimmt auf dem Bildschirm mit meiner Maschine überein, was jedoch mäkeln auf hohem Niveau ist. Fazit ist jedoch, so ist das ganze für mich nicht mehr nutzbar. Ich benutze die Husqvarna Sapphire 85 und bin total enttäuscht über das ständige Verschlimmbessern wirklich mal gut funktionierender Apps. ### 1/5 — Dislike *2026-03-11, version 6.1.0* I don’t really like this app. It doesn’t let me search for machines by model number or brand. Anything you type into the search bar, comes back as an error. ### 1/5 — Freezes, please fix *2026-02-19, version 6.1.0* Immediately freezes the entire app on the crafting page, unable to click between mm and inches. ### 1/5 — What?! *2026-02-07, version 6.1.0* I’m confused. I’m using the iOS version. How do I export to vf3 format? It only outputs in vp4. Also, I’ve only recently purchased my machine but it’s not wifi enabled, does this mean I won’t be able to access the premium designs? Does this mean there’s no point paying for a subscription? Mysewnet didn’t seem to have these limitations. It says if it’s mysewnet compatible it will work, the description of my machine talks about mysewnet, but is the Pfaff creative 4.5 compatible with this app? They’ve released this too soon without leaving behind the old software to keep functionality before ending support. ### 1/5 — Terrible experience *2025-12-28, version 6.1.0* The app moved so incredibly slowly, and when I tried to print I learned there was no way. Aargh. It shouldn’t be this hard. ### 1/5 — Can’t even sign in, the button is unresponsive *2025-12-20, version 6.1.0* I restarted the app even, just unable to use the app. The website is terrible as well, it frequently asks me to sign in to access my files even if I’m logged in ### 1/5 — Useless *2025-12-05, version 6.0.0* My machine, which worked perfectly when this app was SewNet, can’t read the files and won’t let me change the file type. Total waste of money and time. If I could give it a minus rating, I would ### 1/5 — App does not function *2025-11-26, version 5.4.0* As others have said, cannot get beyond the measurement pop up, so unable to use the app. So glad I didn’t pay for membership on the website!! ## Most praised reviews (10 highest-rated) ### 5/5 — No way to sign in? *2025-11-13, version 5.4.0* I can’t believe I’m saying it, but I miss mysewnet. At least there was a way to sign in! This program just has a place to put your sign in credentials, but no place to actually activate them! Very strange it’s like they forgot to add the submit button. ### 5/5 — Perfect for Every Crafter *2025-10-28, version 5.4.0* Love it! The step-by-step instructions and design tools make crafting so much easier. ### 5/5 — Great Experience *2024-12-10, version 4.1.0* Great App, Very helpful ### 5/5 — Excellent application *2024-11-25, version 3.5.0* Very intuitive and easy to use ### 5/5 — Love it *2022-08-19, version 1.0.12* Much better than its predecessor. Use the PhotoStitch and Design Placement the most ### 5/5 — Awesome *2022-03-26, version 1.0.11* Easy to use. Takes your embroidery up several notches. You can see how changes will look before wasting time and thread. ### 5/5 — Design Positioning *2022-02-14, version 1.0.11* This app makes design positioning fool proof ### 5/5 — QR box still missing *2021-11-30, version 1.0.11* When this first came out - it worked. Now even with the latest version - I still do not have the QR box listed on the home page. What gives??????? ### 4/5 — Monitor Function *2025-10-06, version 5.3.1* I like to use the monitor function. However, I’ve found that the time remaining is very inaccurate. My machine says there are 14 minutes left and the app says there are a lot less minutes remaining. As I watched the app it constantly updates the time remaining by going from, for example, 5 seconds to 4 seconds and back to 5 seconds over and over again. I think the developers need a better time estimating module for the app. ### 4/5 — Glitches *2025-09-25, version 5.3.1* Great app, very useful! But the mobile app freezes at the measurement unit selection panel. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*