# Credence Well-being — Your better way to health > Health management app for finding providers, estimating costs, and accessing benefits. (iPhone/iPad app by Castlight Health.) - Source: https://appshunter.io/ios/app/credence-well-being/id1565241012 (this page in markdown: same URL + `.md`) - Developer: [Castlight Health](https://appshunter.io/developer/503468688) - Category: Health & Fitness - Price: Free - Rating: 4.70/5 from 880 App Store ratings · 14 written reviews indexed - Age rating: 12+ - Requires: iOS 16.0 · 119 MB - Languages: American English, Dutch, French (France), German (Germany), Italian, Japanese, Korean, Malay, Polish, European Portuguese and 5 more - Released: 2021-09-27 - Data updated: 2026-08-23 - Monetization: ad-supported - User reviews in markdown: https://appshunter.io/ios/app/credence-well-being/id1565241012/reviews.md ## What is Credence Well? Credence Well-being connects you to everything you need to easily manage your health. With Credence Well-being, you can: - Find quality, in-network providers near you - Know how much care will cost before you see a doctor - Get free health resources tailored to you - Achieve your health goals with a helping hand - Access all your benefits and programs in one place Credence Well-being is available exclusively to individuals and their dependents who have access to Credence through their employee benefits program. Features vary depending on your employer’s offerings. Not sure if your employer offers Credence Well-being? Ask your employer’s Human Resources department. Note: Credence Well-being supports major activity trackers including Apple Health, Fitbit, and Garmin — so you can easily sync your activities. Castlight is an independent company providing wellness tools and services to Credence members. Credence is an independent licensee of the Blue Cross and Blue Shield Association in Alabama. ## Key features - Find in-network providers - Estimate care costs - Access free health resources - Manage benefits and programs - Sync activity trackers ## Recent user reviews (10 of 14) All indexed reviews: https://appshunter.io/ios/app/credence-well-being/id1565241012/reviews.md ### 1/5 — Not a good app *2026-07-11* Whenever I try to use the app, it just turns and turns it would not let me in so I will delete it **Developer response:** We are sorry to see you're having trouble using the app. Please email us at support@credencewell-being.com or call us at the number on the back for your insurance card so we can help. Thank you! ### 1/5 — Can’t verify credentials *2025-10-12* I’m an active member, my benefits are active, I’ve confirmed my account info and am able to login on my computer. But this app has never once let me login- every time I enter my username and pw it says “cannot verify credentials”. ### 1/5 — Can’t Login *2025-06-25* This app looks as though it was constructed in the 90’s. It is archaic and not only that, the screen where you choose how you want to dual factor authenticate doesn’t work so I am in fact never able to login. It’s useless and I wouldn’t recommend anyone download it. I have called them multiple times and nobody has been able to get my account to a place where I can login. Wouldn’t recommend the app or the health plan at all. **Developer response:** Hi, we apologize for any issue you are having. We want to take a closer look at this for you. Please send a note to support@credencewell-being.com so we can connect. ### 1/5 — Worthless *2024-12-19* Information inside is not up to date so it is useless. **Developer response:** Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at support@credencewell-being.com? We'll get you up and running ### 1/5 — Cant register *2024-02-06* I just can’t register. i fill out all fields and can’t go past stage 2 for some reason **Developer response:** This doesn't seem right. We want to take a closer look at this for you. Please send a note to support@credencewell-being.com so we can connect. ### 2/5 — Can’t login to App *2024-01-08* While my experience isn’t as bad as others, when I log into the app, it just takes me to my web account, instead of actually logging into the app. Therefore, the app is not working, but still functional as a shortcut to the website. **Developer response:** Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at support@credencewell-being.com? We'll get you up and running. ### 2/5 — It’s horrible *2023-12-08* This is absolutely the worst app I’ve ever tried to use. Only slightly worse than the website itself. You can’t find anything, contact information is incorrect and it’s difficult to navigate **Developer response:** Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at support@credencewell-being.com? We'll get you up and running. ### 1/5 — Not helpful *2023-09-16* I installed this app hoping I could see my health claims. Since installing it I’ve received 3 emails for claims that don’t show up in the app. Either the app simply doesn’t work, or it’s information is so out of date as to make it useless. **Developer response:** Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at support@credencewell-being.com? We'll get you up and running. ### 1/5 — No information and lots of spam *2023-02-26* This app is crammed full of health spam data. It is difficult or impossible to actually see the information on my insurance plan. I still cannot find anything on my claims despite having a tab the calls itself “My Insurance and Claims”. **Developer response:** Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at support@credencewell-being.com? We'll get you up and running. ### 1/5 — Can’t view basic information *2023-02-15* It’s difficult if not impossible to view basic information about your insurance like review your recent claims. Claims are hidden in the side menu but if you try to view details nothing comes up. **Developer response:** Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at support@credencewell-being.com? We'll get you up and running. ## Frequently asked questions about Credence Well ### What does Credence Well-being do? Credence Well-being helps you manage your health by connecting you to in-network providers, estimating the cost of care before you see a doctor, and providing personalized health resources. It also serves as a central place to access all your employee benefits and programs. ### What are the key features of Credence Well-being? Key features include finding quality, in-network healthcare providers near you, knowing the cost of care in advance, receiving free tailored health resources, and accessing all your benefits and programs in one location. It also supports syncing data from major activity trackers like Apple Health, Fitbit, and Garmin. ### Is Credence Well-being free to use? The app itself is free to download and use for eligible individuals. However, its availability and specific features are tied to your employer's benefits program. The description mentions ads are present, indicating a potential ad-supported model. ### Who is Credence Well-being for? This app is exclusively for individuals and their dependents who have access to Credence through their employee benefits program. If you are unsure about your employer's offerings, you should contact your Human Resources department. ### Can I track my fitness with Credence Well-being? Yes, Credence Well-being supports major activity trackers including Apple Health, Fitbit, and Garmin. This allows you to easily sync your activities and integrate your fitness data into your overall health management. ## Version history (last 5 releases) ### 14.8.0 — 2026-08-17 Bug fixes and performance improvements. ### 14.7.1 — 2026-07-28 Bug fixes and performance improvements. ### 14.6.0 — 2026-07-13 Bug fixes and performance improvements. ### 14.5.0 — 2026-06-29 Bug fixes and performance improvements. ### 14.4.0 — 2026-06-15 Bug fixes and performance improvements. ## More apps by Castlight Health - [Castlight Mobile](https://appshunter.io/ios/app/castlight-mobile/id503468685) - [Working Well](https://appshunter.io/ios/app/working-well/id1514837058) - [WellBeacon](https://appshunter.io/ios/app/wellbeacon/id6443576881) - [My Vera](https://appshunter.io/ios/app/my-vera/id6469025521) All apps by Castlight Health: https://appshunter.io/developer/503468688 ## Related topics [castlight](https://appshunter.io/ios/topics/castlight) · [well-being app](https://appshunter.io/ios/topics/well-being-app) · [creedence](https://appshunter.io/ios/topics/creedence) · [castlight health](https://appshunter.io/ios/topics/castlight-health) · [well being](https://appshunter.io/ios/topics/well-being) · [emberton](https://appshunter.io/ios/topics/emberton) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*