# Credit Card Machine - Accept — user reviews

> 83 indexed App Store user reviews of Credit Card Machine by Paynet Systems, Inc, rated 3.70/5 from 21 ratings.

- Source: https://appshunter.io/ios/app/credit-card-machine-accept/id321399433/reviews
- App overview in markdown: https://appshunter.io/ios/app/credit-card-machine-accept/id321399433.md
- Rating breakdown: 5★ 14 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 6

## Newest reviews (10 of 83)

### 2/5 — App stops working after iPhone updates

*2019-10-19, version 1.18*

Nice to know that you can’t use your app to run credit cards after the update on iPhones.   There answer use the web sign in to run the cards.   Really how much more does that cost ummmm weeks go by and still no fix I might start looking for another provider soon.  And getting pci compliant and sending in certificate they still charging 19.95 month fee.   Unbelievable and now fees are racing upward to 3-6% unreal.

### 5/5 — Expectations met

*2015-08-11, version 1.18*

I’ve used many merchant companies in the past. After our old machine died, I looked around at different options to fit my needs and decided to call Paynet Systems. I’m so glad I did; I’m very happy with the service I got! As an equine transporter, I’m always on the road and my time is spent taking care of my clients and their horses.  I don’t have the time to worry about keeping track of paperwork, mailing invoices, and figuring up quotes. Credit Card Machine helps me accomplish all of my daily needs. The service is incredibly easy to use and my customers enjoy getting immediate receipts.  I’m particularly fond of the invoices, but more so the helpful folks at Paynet Systems who are always there to give help when I need it.

I definitely recommend them!

### 5/5 — Quality

*2015-08-10, version 1.18*

Expectations definitely exceeded.  Deposits hit my account quickly.  The invoice and quote option has saved me a ton of money and administrative time. I like knowing I can manage my sales, deposits, quotes, AND market to my customers right from my iPhone with one app.
Really like the new log in. Would like to see my logo added to all receipts not just invoices and quotes.

### 5/5 — Thank you Paynet!

*2015-08-10, version 1.18*

I've built a relationship with Paynet Systems for 3 years now and couldn't be happier with their service. As a business owner, cost is important, but quality is vital to my company's success.  I like knowing Paynet is available to me and I can speak with a representative when needed, especially when my customers depend on it ...

### 5/5 — Apple Update 8.4 Upset Functionality

*2015-07-13, version 1.16*

Great app. Smooth, efficient. Good customer  service. HOWEVER, can't open since Apple's update 8.4. HELP! I've gotten used to the professionalism and ease of doing business with this app.

### 5/5 — Very Nice Business Application

*2015-04-25, version 1.16*

Makes it very easy to sell items in the Web Store without building a complicated website. Recurring billing allows me automated access to charges on my account. Would definitely recommend for any small business owner. A+.

### 5/5 — Great customer service

*2015-03-26, version 1.16*

I consistently receive outstanding customer service from this company. Sharon, Cindi and Christa ALWAYS take the time to help me. They get top ratings for fabulous customer serviceand I referred them to others as often as I can.

### 5/5 — Awesome Facebook Reviews feature!!!

*2014-11-05, version 1.16*

Paynet Systems has a great feature that will prompt my customer to leave me a review  on  my Facebook business page straight from their emailed receipt .  Free advertising tools  I will take any day. USE PAYNET !

### 5/5 — Best App for my business

*2014-07-27, version 1.16*

Payment Systems has assisted me through my start up business and have wonderful features within the app that couldn't be more helpful. The product data base saved so much time and creates an itemized receipt for my customer. Greatly recommend this app.

### 5/5 — Vip plus limo services

*2014-06-04, version 1.16*

Is perfec app fast 👍👌

## Most critical reviews (10 lowest-rated)

### 1/5 — Kai

*2020-05-07, version 1.18*

App is not working!  Call the company and they can’t provide updates!

### 1/5 — Tough to get approved

*2017-11-14, version 1.18*

Very tough indeed

### 1/5 — Monthly Min required plus a fee

*2017-02-26, version 1.18*

I spent 15 mins filling out all of the business information and bank/personal information only to be told on the last screen there are monthly minimum sales needed PLUS the transaction fees. 
It's misleading that there are only transaction fees per sales. No where did I see a monthly min requirement till I wasted all that effort.

### 1/5 — Works on their terms

*2015-08-07, version 1.18*

So you have to pay $10 shipping for your 'free' card reader which I have yet to be able to actually get to swipe a card through. So I enter them manually at the higher rate. Very unhappy with the company and can't wait to switch when my contract ends.

### 1/5 — Crashes since update

*2015-07-07, version 1.16*

Ever since the update the app crashes. After every transaction you have to delete the app from your phone then reload it and redo all your settings. Seriously after every single transaction. And the customer service lately is horrible. I have been a customer for over 4 years and if they don't step up their game and fix their product I'm going to find another company.

### 1/5 — Not Great service!

*2015-02-09, version 1.16*

The below review was bought and paid for with "free equipment". Please realize I have had no issues other than noticing fees continually rising as we use the machine less. Now that i want to cancel they want the machine that is for an iphone 4 back or for me to pay for it! Awesome! Stay far away. 

They take care of you and are not only worried about you signing up with them but keeping you as a customer for life!

### 1/5 — Bad bad

*2014-09-09, version 1.16*

I made a big mistake changing my square app to paynet systems! Low rate blah blah it's all lie! They just take money out of your account!

### 1/5 — Misleading app details

*2014-09-08, version 1.16*

I would not ever have started using this app if they would have disclosed on the app they changed a monthly fee.  The app says free it's misleading detailed advertising. If you don't  read the small print on the agreement you sign then you are stuck with a 12.95 a month fee and a$75.00 penalty if you cancel before 6 months.

### 1/5 — Business owner

*2014-06-06, version 1.16*

Very bad service
Please don't try
Don't trust the reviews they may do to themselves
Will update the details shortly

### 1/5 — Definitely read this! 3 year user!

*2014-05-01, version 1.16*

Don't be fooled by the positive reviews. I, myself would have given a 4 star review too but keep reading. 

I first started using Paynet over 3 years ago when I started looking for a cheaper processing company. 

Everything was set up and confirmed ready for use. As soon as I started making transactions, I noticed the deposits weren't coming in. I called Paynet, you'll soon learn there are 5 different numbers to call and no way of being transferred. Eventually I found out that they needed more business info. I sent them more info and was told it was good to go but still no money came in. Keep in mind, they don't bother calling you either, you're left on your own to call them if there's a problem. 

Eventually I was told that now I needed formed signed by clients who were see for recurring billing so I ended up having to bother my clients by having them sign forms and sending them to Paynet. 

From there on, all went well for several months. They don't tell you that there at additional fees charged to your checking account at the end of every month for each transaction you perform (on top of the fees they already deduct from each transaction) they say its standard but I've never had these fees with other processors. 

About 14 months in, I started noticing that I was being charged a bigger fee at the end of every month for the last 4 months. I called to find out why and was told because I needed to complete the PCI compliance test. Again, I was never told about any test or contacted. After completing the test, they wouldn't refund me the fees and even told me i would be charged the fee for I've more month. Again, I didn't switch because of the hassle. 

Over the next 2 years, I've had several issues such as Paynet processing transactions 2-3 times but only showing up in the log as 1 payment resulting in angry customers and loss of business. Other issues include Paynet putting a hold on my account several times without notice because the risk department wanted to get info from me - yet they meet contacted me. 

Finally my biggest concern is they are not consistent with their deposits. Over the 3 years, deposits have taken anywhere from 2-8 BUSINESS days!

This is the last straw and I will be switching today. I recommend you look elsewhere.

## Most praised reviews (10 highest-rated)

### 5/5 — Great company

*2020-10-07, version 1.18*

They always pick up the phone and try to help you as soon as possible With any issues that you may have. Been using them for 12  years.

### 5/5 — Recurring payments!

*2015-10-09, version 1.18*

Finally a company that understands the needs of small biz! All these free features are real time savers. Pricing can't be beat, I've tried.

### 5/5 — Great app!!!!!

*2015-10-09, version 1.18*

So easy to use and convenient. My customers love the receipts. Orders from repeat customers have tripled since using the webstore.

### 5/5 — Easy set up

*2015-10-09, version 1.18*

Easy to sign up, quick approval and easy set up. Lots of features that I didn't even think I needed that I now love. The best pricing and I can take tips.

### 5/5 — Awesome Help !!!

*2015-09-29, version 1.18*

Cindi Stanley has helped me more times than I can count... ALWAYS has the right answer for the problem. Hands on expert. She had a unique way of giving the customer a feeling of complete satisfaction. Thank you again for the continued support for success.

### 5/5 — Perfect for my business!

*2015-09-26, version 1.18*

Does everything I need and more!

### 5/5 — Rates

*2015-09-25, version 1.16*

By far best rates I have found plus very helpful service employees. All the extra features are free including invoicing.

### 5/5 — Real

*2015-09-18, version 1.18*

I was actually able to talk to a real person before I signed up. It gave me peace of mind knowing someone is there for help.

### 5/5 — Awesome

*2015-09-10, version 1.18*

This app is great.

### 5/5 — great service

*2015-08-29, version 1.18*

My company recently switched to Paynet after “threats” from our previous vendor demanding we buy a +$400 machine to take chip and pin cards.  After extensive research, Paynet was the ONLY company to pick up the phone when we called and they addressed our concerns immediately. They also took the time to review our business, which saved +18% in processing costs. Operationally, Paynet’s product offering is a godsend.  We save so much time and energy utilizing their recurring billing and invoicing options.  Our staff is more efficient, cash flow is up, and we could not be happier.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-09.*
