# Credit Direct Mobile — user reviews > 15 indexed App Store user reviews of Credit Direct Mobile by CreditDirect, rated 4.00/5 from 76 ratings. - Source: https://appshunter.io/ios/app/credit-direct-mobile/id6505102415/reviews - App overview in markdown: https://appshunter.io/ios/app/credit-direct-mobile/id6505102415.md - Rating breakdown: 5★ 50 · 4★ 5 · 3★ 5 · 2★ 0 · 1★ 16 ## Most critical reviews (10 lowest-rated) ### 1/5 — Dissatisfied and Disappointed regarding longstanding issues yet attended to despite several complain *2026-08-27* The customer service is poor and the process is a lot less than what it’s being said of.. i have an application with a status showing it’s been approved yet it’s been pending for over 48 hours and I am yet to get any positive results and this is a very frustrating situation for me considering the situation with which I was compared to applying for the loan this is a devastating service you render and it’s also my second time experiencing such pain and ugly experience in the process of getting a loan from you and i don’t appreciate the inconvenience caused by this service 🤬 ### 1/5 — Terrible customer service *2026-03-09* No customer service whatsoever ### 1/5 — Worst App to ever exist on Apple Store *2025-10-06* Remove this app from apple store. Nothing works in the app **Developer response:** Thanks for letting us know. That shouldn’t be happening. Please call 02014482225 or reach out to us on our social media platforms so our team can check what’s going on and help get it working for you. – BO ### 1/5 — Issue *2025-08-02* My I sent over 50800 to this app I haven’t received it I’m so tired I can’t wait till Monday FCMB won’t like me **Developer response:** Hi, thank you for sharing your feedback, and we understand your frustration. Our payments are usually successful within a few minutes. However, if this issue still persists, please feel free to place a call to us at 02014482225 so we can jump on it and make sure you're taken care of. ### 1/5 — Complain *2025-07-10* This app is so worse **Developer response:** Hi, thank you for sharing your feedback, and we understand your frustration. The good news is we've made some major fixes to improve stability in our latest version. Could you please update your app and give it another try? If you experience further issue, kindly reach us on 02014482225 so we can assist you promptly. - BO ### 1/5 — Nothing is working here *2025-06-14* Everything have tried doing on this application has been giving error notification. I wanted to try it out because have had a very decent relationship with FCMB but credit Direct in my opinion seems bent on wrecking the good reputation of FCMB. Fix this house please . **Developer response:** Thank you for your feedback and we understand the frustration. The good news is we've made some major fixes to improve stability in our latest version. Could you please update your app and give it another try? if this issue still persists, please feel free to call us on 02014482225 so we can resolve this immediately. - BO ### 3/5 — Bug *2025-12-11, version 1.1.3* For almost 2 months I have been unable to log in to the app, currently unable to access the tier 2 and the transaction history failed to load, unable to create a plan on fixed yield. I don't know if it happens to other but guys need to look into it. Thanks. ### 4/5 — Pius *2025-06-05, version 1.0.7* Very direct and simple to install, KYC And process fantastic well secured. Love it 🥰🌷 ### 5/5 — Mr Adewale *2026-08-22* Their good in loan disbursement ### 5/5 — Great app *2026-08-05* A one stop shop for all my financial activities. Loveeeet! ## Most praised reviews (5 highest-rated) ### 5/5 — Legit *2026-07-03* Very fast and transaction **Developer response:** We're so glad you're with us! It's awesome to know the app is working for you. BO ### 5/5 — KUDOS *2026-01-24* I am happy with the amount of data one can access on the app. But I hope it gets better in future ### 5/5 — Credit direct *2025-07-11* One of the most best wallet app for making payments!! **Developer response:** We're so glad you're with us! It's awesome to know the app is working for you. ### 5/5 — Still a work in progress but I have a high expectation for the App. *2025-05-22* Still a work in progress but I have a high expectation for the App. **Developer response:** Thank you for your honest feedback! We appreciate your patience and trust. We're working hard to meet and exceed your expectations. Stay tuned for more updates. - BO ### 5/5 — I love this app! *2025-03-20* Seamless, easy to use!! All my needs in one app❤️❤️❤️ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*