# Credit Union 1 Mobile — user reviews > 316 indexed App Store user reviews of Credit Union 1 Mobile by Credit Union 1, rated 4.51/5 from 2,330 ratings. - Source: https://appshunter.io/ios/app/credit-union-1-mobile/id656201761/reviews - App overview in markdown: https://appshunter.io/ios/app/credit-union-1-mobile/id656201761.md - Rating breakdown: 5★ 1,368 · 4★ 151 · 3★ 54 · 2★ 34 · 1★ 100 ## What do users think of Credit Union 1 Mobile? Overall sentiment: neutral **Pros** - 👍 Easy to use - 🚀 Convenient - 🔒 Secure - 👍 User-friendly - 👍 Informative - 👍 Well-designed **Cons** - 🐛 Crashes and glitches - 🔍 Difficult to navigate - 🔍 Not user-friendly - 🔍 Lacking features - 🔍 Outdated interface - 🔍 Slow performance **Commonly reported bugs** - Login issues - Syncing problems - Unreliable transaction history - Inconsistent app behavior - Compatibility problems with older devices **Most requested features** - Ability to deposit checks - Integrate credit card accounts - Improve bill pay functionality - Add Zelle support - Enhance account management options - Improve overall app design and usability ## Newest reviews (14 of 316) ### 2/5 — Much Room for Improvement *2026-08-28, version 22.0.260200* I’ve been with Credit Union 1 for 8 years & while there have been some improvements over the years, the app is still difficult to navigate and not the most user friendly. A huge improvement would be making it easier to initiate cross-bank transactions. ### 4/5 — Nobody gets a perfect score *2026-08-25, version 22.0.260200* I love the functionality of the mobile app. And as the title says nobody gets a perfect score. There’s always room for improvement. ### 4/5 — Okay *2026-08-22, version 22.0.260200* Pretty simple app which isn’t a bad thing but sometimes glitchy compared to bigger banks ### 2/5 — Room for improvement *2026-08-21, version 22.0.260200* Convenient but not as user friendly as other online banking apps ### 3/5 — Accurate *2026-08-20, version 22.0.260200* Kinda slow with updating what you have and what’s been taken. Things just need to be accurate that’s all ### 4/5 — Straightforward and easy to navigate *2026-08-01, version 22.0.260200* CU1 app is convenient and mostly intuitive. It has streamlined accessibility to CU1 and account info. ### 2/5 — great *2026-07-29, version 22.0.260200* service ### 2/5 — Transfers *2026-07-13, version 22.0.260200* App transfer screen always lagging have to log oht and relogin multiple times ### 5/5 — Satisfied *2026-07-05, version 22.0.260200* I’m very happy with my app ### 5/5 — Simply the best *2026-07-03, version 22.0.260200* Love the convenience of the application! ### 5/5 — Easy app *2026-07-03, version 22.0.260200* Nice bank ### 5/5 — Great *2026-06-23, version 22.0.260200* Good luck to have it ### 5/5 — MARCOPOLO *2026-06-22, version 22.0.260200* Excelente servicio, gracias por su excelente seguridad y son muy amables 😘😘 ### 5/5 — Easy to use *2026-06-20, version 22.0.260200* This is the best banking app I have used. A quick click on an account and you see everything plus easy to click and see detail of a transaction. I like the check deposit feature which is simple to use. I also need to transfer money each month and the transfer section is easy to use. I even transfer funds from another bank which was way to setup and now use. I also like the Zelle feature but wish I could transfer more sometimes. ## Most critical reviews (10 lowest-rated) ### 1/5 — Surprise they’re in business at all! *2026-08-16, version 22.0.260200* Often 10+ people eating and maybe 2 people working! ### 1/5 — Horrible *2026-07-24, version 22.0.260200* Most un user-friendly mobile banking app I may have ever used. ### 1/5 — Ugh… *2026-07-18, version 22.0.260200* This app is awful. Full of bugs. Just as troglodytic as their flesh-and-blood employees. If you get word that these clowns are taking over your financial institution, RUN. Close your account IMMEDIATELY. ### 1/5 — Terrible *2026-07-17, version 22.0.260200* I went into the bank and I tried to close my bank account with them and they literally didn’t let me. ### 1/5 — Needs work. *2026-07-03, version 22.0.260200* Not user friendly. Very dated and not organized well. ### 1/5 — Bad experience *2026-07-01, version 22.0.260200* Bill pay has never worked ### 1/5 — CU1 ⬇️⬇️ *2026-06-18, version 22.0.260200* What happened to the Quick Balance feature?! No longer works on my phone. I’ve been waiting for an update to address the problem for over a month!!!! I’m hoping I don’t have to wait as long as the knicks did to win a championship!!! ### 1/5 — Upgrade software *2026-06-14, version 22.0.260200* App is horrible can never find what you’re looking for although it’s extremely basic. ### 1/5 — App *2026-05-28, version 22.0.260200* Tranfer loan payment in due date every month and charge late because bank doesn’t pull timely from savings ### 1/5 — Bad App *2026-05-15, version 22.0.260200* The app takes like a day to update your checking balance ## Most praised reviews (10 highest-rated) ### 5/5 — Better *2026-08-15, version 22.0.260200* Better layout, still slow posting of credit card payments but way better ### 5/5 — IMO *2026-08-12, version 22.0.260200* Simple usage; complete in design; actually well thought through product! ### 5/5 — Love it *2026-08-08, version 22.0.260200* This app lets me do everything I need with my money. ### 5/5 — Excellent *2026-08-06, version 22.0.260200* Really excellent app easy to navigate. ### 5/5 — Easy Sign In *2026-08-03, version 22.0.260200* Simple To Use ### 5/5 — Best of the best *2026-07-26, version 22.0.260200* Fast and secure ### 5/5 — Easy and Efficient app *2026-07-20, version 22.0.260200* Super easy and secure ### 5/5 — Good *2026-07-18, version 22.0.260200* Very ### 5/5 — Great app & great bank *2026-07-17, version 22.0.260200* Really a streamlined app that allows users to take advantage of everything mobile and online banking have to offer, all at the touch of a finger. Thanks Cu1 ### 5/5 — Good service *2026-07-16, version 22.0.260200* I love credit one --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*