# Credit Union App — user reviews > 39 indexed App Store user reviews of Credit Union App by Penny Post Credit Union Ltd. - Source: https://appshunter.io/ios/app/credit-union-app/id1483193689/reviews - App overview in markdown: https://appshunter.io/ios/app/credit-union-app/id1483193689.md ## Newest reviews (10 of 39) ### 5/5 — Really Helpful *2024-10-03, version 3.0.1* Really useful. ### 5/5 — Fantastic App *2024-10-03* Really easy to navigate and very user-friendly. ### 5/5 — Easy to use *2024-10-03, version 3.0.1* Could do everything I wanted to. ### 5/5 — New improved app *2024-10-03, version 3.0.1* Excellent new app, easy to use ### 5/5 — Pretty good! *2024-10-02, version 3.0.1* Needed a bit of help getting on, but the staff were very friendly and helped me log on :) ### 5/5 — Great! *2024-10-01, version 3.0.1* Great app, easy to use! ### 1/5 — Terrible *2022-01-31, version 1.1.1* This app is a nightmare, nothing works on it, you can’t transfer from your saving to your own bank account you have to email go through security and they will transfer it, worst app ever to deal with expo when it’s regarding my money ### 1/5 — The app *2020-09-06, version 1.1.1* The app is good when it works , but you find your self locked out more then you can log inn it’s a bloody nightmare it’s about time the tech people sorted this out. Give u proper scheduled updates it’s a blood joke no actually it’s a nightmare sort your selves out absolute disgrace really in today’s tech age fed up fed up fed up ### 1/5 — Time waste *2020-09-05, version 1.1.1* Absolutely useless apps. No clear financial information ### 5/5 — Good app *2020-07-30, version 1.1.1* Good app. Has biometric now. ## Most critical reviews (10 lowest-rated) ### 1/5 — 0 stars *2025-01-15, version 3.0.1* Deserves zero stars ### 1/5 — Bad nightmare *2025-01-05, version 3.0.1* Not very happy with this new CU app because it has forbidden me getting access to my savings account because of the problematic password. Frankly it discriminates against me from corresponding with this company as I can’t able to communicate with voicemail due to my disability of profoundly deaf increasingly frustrated & angry. Honestly I have to say that this new app is much worse than the brilliant & reliable old website. Service is terrible & inefficient. ### 1/5 — Terrible! *2024-10-25, version 3.0.1* It’s 2024. How does someone even manage to create an app this glitchy?! ### 1/5 — Won’t let me log in *2024-10-03, version 3.0.1* Absolutely rubbish ### 1/5 — App is Garbage *2024-10-02, version 3.0.1* The app updates and no longer recognises my login information and there is no way to contact my credit union to rectify it. My savings are no longer accessible via the app & I’ve got no way to get to it… Very poor app ### 1/5 — ??? *2024-10-02, version 3.0.1* They should have tested this app before pressing the “go live” button!! Firstly where was the communication about the change to the app? As someone with disability, trying to navigate new apps is difficult. A heads up would have been nice. I am trying to register for the first time, all I get is CIF number is inactive. No information what a CIF is as the acronym doesn't translate to any of the required fields? but most importantly, no way to ask for help! No information in initial screen for number to call, live chat or email. Access to information - 0 stars Usability - 0 stars Accessibility - 0 stars New logo - 1 star ### 1/5 — Doesn’t even let me login *2024-09-02, version 2.1.0* Been trying for months no 0 stars ### 1/5 — Terrible *2022-12-04, version 1.1.1* Unfortunately I’m going to have to close this account. There have been too many times when I need an urgent transfer of funds and the site is down. ### 1/5 — Useless *2022-06-25, version 1.1.1* Can’t get on half the time, FaceID works….then doesn’t work. Can’t get on today when I wanted to withdraw some money. Useless app, useless credit union….time to withdraw my money. ### 1/5 — Useless - Use another Credit Union! *2022-05-26, version 1.1.1* If I could have given this app a zero rating I would have. As per other reviews on here; the app is useless! You can’t log in even if you put in the correct login details manually - it constantly loops saying you are putting in the incorrect details. That also includes if you have enabled the Face ID feature on it. Whoever the software developer was that put the last ‘minor updates’ in obviously really checked the update didn’t cause any problems - not!! They should be dismissed! There are plenty of excellent Credit Unions out there with really good apps that grant you access to your account/funds really easily. Do like me; think about transferring your money to one of them!! ## Most praised reviews (10 highest-rated) ### 5/5 — Much improved *2024-10-17, version 3.0.1* Great app. Easy to use and biometric login is great! ### 5/5 — Very useful *2024-10-10, version 3.0.1* Was able to access my stuff well with very it being very secure. Recommend people to use this app I’ve been able to save my money so much better thank you ### 5/5 — New App Review *2024-10-09, version 3.0.1* After signing up to the app went and had a look at what was on offer, found it to be well set out with various menu’s across the top (including drop down menu’s) with options from viewing my accounts to requesting a loan or making transfers, plus lots of other options. Looking good! P.S. Think a ‘Contact Us’ option would be useful under the Services drop down header!! Kenny John. ### 5/5 — Great app easy to access *2024-10-08, version 3.0.1* I had no issues signing up to the app, followed the instructions and had no trouble. I like the fact that you can access your funds at any time now and don’t have to wait until the next day. ### 5/5 — Brilliant *2024-10-08, version 3.0.1* Really easy to use and set up! ### 5/5 — S Vass *2024-10-07, version 3.0.1* What a much better App than the one we were previously using. Took me a while to log in but once someone from your office rang to take me through it, it was easy. There’s so much more I can do on here. My finances on the go, love it. I just have to learn what buttons to press when. All good! Thank you ### 5/5 — Great app now, they have improved this from 2 years ago *2024-10-07, version 3.0.1* Once I got my new 10 digit number which was my old number with 30000 before it, the app was easy to navigate and log in. Great I can withdraw money myself now and it’s in my bank within 2 hours. ### 5/5 — Great app now, they have improved this from 2 years ago *2024-10-03* Much better app, working as it should be and new features well done Tec team. ### 5/5 — Great *2024-10-03, version 3.0.1* Used this app now a couple of times and tested out the functionality which I must say is really good. All the available options work perfect and are easy and straightforward to understand. It’s a pleasure to use and would definitely recommend downloading it. ### 5/5 — Great App *2024-10-03, version 3.0.1* This app is easy and reliable to use. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-09.*