# Credit Union of America Mobile — user reviews > 103 indexed App Store user reviews of Credit Union of America Mobile by Credit Union of America, rated 4.85/5 from 20,059 ratings. - Source: https://appshunter.io/ios/app/credit-union-of-america-mobile/id694805166/reviews - App overview in markdown: https://appshunter.io/ios/app/credit-union-of-america-mobile/id694805166.md - Rating breakdown: 5★ 17,309 · 4★ 1,956 · 3★ 342 · 2★ 45 · 1★ 64 ## What do users think of Credit Union of America Mobile? Overall sentiment: positive **Pros** - 👍 Convenient banking features - 🚀 Easy to use app - 💯 Excellent customer service - 🏆 Great banking experience - 🔒 Secure banking **Cons** - 🐛 Occasional crashes or glitches - 🔍 Difficulty finding account details - ⏱️ Long wait times for support - 🔄 Inconsistent app updates **Commonly reported bugs** - Face ID/Touch ID login issues - Inconsistent app performance across devices - Delayed processing of mobile check deposits **Most requested features** - Improved transaction history and categorization - Ability to download transaction data in CSV format - Push notifications for account activity - Enhanced budgeting and financial management tools ## Newest reviews (13 of 103) ### 4/5 — Love the mobile App. *2026-07-16, version 4021.2.2* The only thing I don’t like is it takes awhile for my purchases to come through on the app. ### 5/5 — Awesome *2025-09-26, version 4018.0.0* I love this app. It is the best app to have on my side. I have the iPhone 16 pro so Face ID makes it much easier. ### 5/5 — CUA *2025-09-17, version 4018.0.0* I like banking with CUA, there is 2 things I don’t like so I don’t give them 5 stars. #1 free checking if no movement on the account they charge a service fee and #2 they don’t offer ZELLE! ### 5/5 — Good *2025-07-29, version 4017.2.0* This is bussin app, Helps me spend my money well. ### 5/5 — Cups *2025-07-23, version 4017.2.0* Every once a while I have trouble with the on line system but other than that works great. ### 2/5 — Disappointed. *2025-04-11, version 4016.2.2* I’ve had other bank apps that I thought were bad. But then I got the app. Already leaving a bad taste in my mouth. There’s no training emails from setting up my account or availability from workers or AI to help me recover my information. The app doesn’t even remember my info. It asked for my Face ID for sign in before asking to remember my password in the first place. So now here I am getting h face scanned and no info gets put into the username and password boxes. TS is so aggravating. I should’ve never made a full on account. Should’ve just made payments for my car through phone call. 2/5 star for at least me being able to see my balance before I got flooded with prompts to sign in. ### 5/5 — FAVORITE BANK *2024-10-09, version 4014.1.3* i will never go to a different bank you guys rock ### 5/5 — M Stone *2024-09-11, version 4014.1.3* I have been very pleased with this bank and they way they have helped me in my times of need. The staff are very friendly, courteous, and efficient. ### 5/5 — Money and loan *2024-08-23, version 4014.0.0* Keeps me in the know of where I’m at with everything ### 4/5 — Good app *2024-06-30, version 4011.1.0* It’s really good at seeing all your accounts at once but the app just runs a little slow ### 5/5 — Love *2023-12-01, version 4010.2.1* I just love it. I have been using it for about 5 years. I have been a member since I believe 1995. ### 5/5 — Love my banc, all time solución my problems *2023-11-25, version 4010.2.1* Me gusta su gente, su atención su hospitalidad y su comodidad 😘😘😘💕💕💕 ### 4/5 — EM *2023-08-22, version 4008.1.0* For 33 years I have been a member of First Choice CU and/or CUA! Always has been positive experiences! Great people and great services! ## Most critical reviews (10 lowest-rated) ### 1/5 — Useless *2026-07-30, version 4021.2.2* App is Terrible and is constantly having issues, not having access to transfer MY money is absolutely ridiculous. I should be able to transfer money at any given time. 0/10. ### 1/5 — New update is awful *2026-07-17, version 4021.2.2* Talk about going backwards in “user friendliness”. After using the new app for a few months I can’t say how difficult this new version is to use as compared to the old one. The bill pay is awful, can’t find a way to edit payee information once it is entered. Also ether I enter the decimal point for an amount or I don’t pick one. ### 1/5 — Mobile Deposit Only works half the time *2026-06-30, version 4021.1.3* Mobile deposit works one week and then not the next. Very hit or miss. Frustrating for those on the move all the time that can’t make it to a location. ### 1/5 — Virtually Useless *2026-02-10, version 4019.1.0* This is the only app review I have ever done, and it was inspired by how much this app is useless. I have an auto loan through CUA and the only thing I can do on the app is see the balance. I can’t see my account number, member number, adjust payments dates/amounts, or anything else you may want to do. So you essentially have to call so you can talk to a robot so you can tell them to connect you to a human, therefore wasting even more of your time. ### 1/5 — Buggy *2025-05-30, version 4017.1.1* Bill pay was completely changed and is buggy everytime I go to use it. At the moment it’s completely unusable with just a sliver (1/3 the screen) of the page that is unnavigable on the right and a big CUA add on the left ### 1/5 — New update is awful *2025-04-10, version 4016.2.2* Talk about going backwards in “user friendliness”. After using the new app for a few months I can’t say how difficult this new version is to use as compared to the old one. The bill pay is awful, can’t find a way to edit payee information once it is entered ### 1/5 — Recent update *2025-01-12, version 4015.1.2* Recent update caused me to lose all of my stored billing information. This will take me hours to recover. Now I am being required to to some kind of manual verification and of course no one can help me at the number provided. ### 1/5 — Failure *2022-06-18, version 3023.4.0* It could be a decent app, but fails. The only nice feature when it ever works is an at a glance balance. Mostly if you have an iPhone 13 and use thumbprint id it asks you for verification via email and promptly shuts you out so you can call customer service and be on hold for an hour to reset it. Thumbprints are designed to bypass old app requirements and thus app fails on that account ### 1/5 — Could use an improvement *2020-02-23, version 3011.3* Snap Check feature is very inconsistent. Will not auto-capture front part of check no matter what I do. ### 1/5 — SnapCheck and CSV Files *2019-08-10, version 3009.3* I have this app for an iPhone 6 Plus and my iPad Pro. On both versions when I go to deposit a check via snapcheck, I will go to put all of the information and take the photos and then I will be logged out due to inactivity... this happens on both my phone and my iPad... I like to keep track of my finances on Excel for iPad, so I went to go download the CSV file for that month, and there is NO option to do so... I can’t imagine it would be that difficult to implement... ## Most praised reviews (10 highest-rated) ### 5/5 — Positive appreciation! *2026-08-29, version 4021.2.2* Very friendly ### 5/5 — Family banking *2026-07-22, version 4021.2.2* My Dad opened me an account in Wichita, Ks right across from his business. It was First Choice Credit Union. I was 16 years old. 1987 Credit Union of America bought them out. I lost everything in the tornado and I started a tornado relief fund put all the money donated and FEMA mo ey there. They helped me regulate it. I had to show FEMA receipts at tax time. Since then I have opened accounts for two of my children at 14 Years Old they are now 27 and 24, I went through divorce got new account and now my husband adopted my children at 4 yo and 7 yo and my husband and I still have an account after 18 years marriage a total of 34-35 years I’ve had them as a bank. My husband got his dream job as a U.S. Marshal we moved to Oklahoma . I am a Family Tradition person always will be I moved states but will never leave CUA! They have financed every vehicle and every home. Opened up inheritance accounts and now they do the same for both my kids!!! CUA is Life/ Family/ Disasters/ Divorces and Finance and all our vehicles and homes. They are my family now. Even in Oklahoma ### 5/5 — Banking *2026-02-21, version 4020.0.0* This the only bank for me. Friendly people. ### 5/5 — Works good *2026-02-20, version 4020.0.0* Pretty solid app. No bugs. Easy access to my money ### 5/5 — The Best *2026-02-17, version 4020.0.0* I’ve only been a member for 5 years. What a wonderful welcome I received. They answer every question and concern I have. Thank you CUA especially my branch on Ridge Rd in Wichita KS. ### 5/5 — Useful *2026-01-19, version 4019.0.3* Great app for checking account and making transfers. My only complaint is that the transfers limit you to 16 characters. The use of more emojis and a larger number of characters would be useful ### 5/5 — No notes!! *2026-01-14, version 4019.0.3* This is by far the best banking app I’ve ever used. Huge props to the developers. Everything is so clean, modern, quick, and intuitive. I recommend banking with CUA to everyone, [mostly] because of how much I love this app!!! ### 5/5 — Customer Service Employees *2026-01-13, version 4019.0.3* They are ALWAYS friendly and helpful! Thank you! ### 5/5 — Helpful *2025-11-26, version 4018.1.1* They are always pleasant to talk to, and always helpful. ### 5/5 — Never a problem. *2025-10-31, version 4018.1.1* Kind courteous service. Clean environment. Prompt support. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*