# Credit Union of Georgia — user reviews > 83 indexed App Store user reviews of Credit Union of Georgia by Credit Union of Georgia, rated 4.52/5 from 1,738 ratings. - Source: https://appshunter.io/ios/app/credit-union-of-georgia/id6449436405/reviews - App overview in markdown: https://appshunter.io/ios/app/credit-union-of-georgia/id6449436405.md - Rating breakdown: 5★ 1,103 · 4★ 77 · 3★ 17 · 2★ 17 · 1★ 147 ## What do users think of Credit Union of Georgia? Overall sentiment: negative **Pros** - 🚀 Fast and easy to use - 👍 Enjoyable to use - 👍 Great functionality - 👍 Easy to use **Cons** - 🐛 Login issues - 🐛 Cluttered and bad user interface - 🐛 Slower than previous app - 🐛 Lacks features from previous app - 🐛 Unreliable and buggy - 🐛 Difficult to navigate **Commonly reported bugs** - Login issues, unable to access accounts - Incorrect password/username errors - Unable to reset password or retrieve username - Zelle not working - Transactions not showing up properly **Most requested features** - Dark mode option - Ability to toggle between profiles - Display credit card transactions and ability to pay bills ## Newest reviews (10 of 83) ### 4/5 — It’s ok now *2026-01-03, version 2025.10.01* The font is still kind of small but eh whatever ### 1/5 — New app is awful *2025-09-25, version 2025.7.2.1* Won’t take passwords, shuts down when I try and use Zelle. Awful. Will probably change banks due to how inconvenient it is. ### 1/5 — Get with times, man! *2025-08-08, version 2025.5.0.3* OMG! This app is horrible! This bank is so behind! My son can’t do anything in the app. We keep getting kicked out. Zelle doesn’t work. Ugh. So frustrating. May be time to switch banks. ### 2/5 — Secure Message Not Working *2024-09-11, version 2024.04.00.2* I’ve tried to access secure messaging of the app. The waiting wheel just keeps cycling and nothing happens. Ugh! ### 1/5 — Bad, didn’t need to be changed. *2024-05-05, version 2023.10.1.1* This app and other recent changes have sufficiently made my life harder. For general bank changes: Between auto signing me up for “special” bank accounts, disabling the option to use your user account id at outside bank atms after hours and requiring to hold a debit card, and now this? I’m done. The app is cluttered and looks bad, and there’s no dark mode option anymore. I’m sad to leave—I’ve been doing business here for nearly a decade, but I’m switching to LGE. ### 1/5 — Always want to download new app and deposit of check normally doesn’t work *2024-04-04, version 2023.10.1.1* Every time I open the app, it sends me to download it again and most of the time when I try to deposit a check, it will not deposit it ### 5/5 — Not good. *2024-02-05, version 2023.10.1.1* I have to download a new app each time I need to get to my account. ### 1/5 — Disappointed *2024-02-01, version 2023.10.1.1* Old one was so much better it’s not even funny ### 5/5 — I would like to say *2024-01-30, version 2023.10.1.1* Now I have fixed my login ### 1/5 — Fix the app *2024-01-26* I would rate 0 if I could because when I try to sign in it tells me that I have the wrong password and account name even though I put in the one that I have been using for the previous app this is the most useless app ever there’s a reason why people say “if it ain’t broke don’t fix it” and “ don’t try to reinvent the wheel” because it’s just not something you should ever do so now I have absolutely ZERO access to my account over a month later and still terrible ## Most critical reviews (10 lowest-rated) ### 1/5 — Not happy *2026-03-22, version 2025.10.01* You are not business friendly, and through the recent growth a lot of your new hires are very poor employees. Customer service is less than desirable from new employees. Also, it is obvious you’re trying to keep up with DEI/woke hiring practices. ### 1/5 — App won’t update *2026-01-31, version 2025.2.2.3* When I try to login on my iPad (granted it’s older), I get a pop-up telling me I have to update my app before I can login. However, when I go to the App Store to update, there’s no feature that allows me to do that which mean I can no longer view my account on my iPad rendering the app useless. Frustrating. ### 1/5 — there’s ALWAYS issues *2026-01-28, version 2025.10.01* I opened the app and it asked me to update my email and for some reason it says error. I deleted it and downloaded it again and it’s taking ages. I also have to put both my username and password in TWICE before I can get into my account. It makes no sense. It’s always something wrong with this app. ### 1/5 — Zelle-unreliable *2026-01-22, version 2025.10.01* Zelle has proven to be unreliable. Only occasionally working for me. 3 out of 5 times; there is an obvious glitch and I am completely exited out of your banking app. Very frustrated!! ### 1/5 — New layout is awful *2025-12-30, version 2025.10.01* I don’t know why they keep touching this app and messing with it. Leave it alone, why is it prompting me to put in my credentials everytime, even when I have “remember me” on? And now the format looks like it’s on a website and not the app? I’m over this, it makes me want to go somewhere else. ### 1/5 — Constant technical issues *2025-12-30, version 2025.10.01* This app always has an issue. It also rarely shows your correct balance. Regularly it will be multiple days behind on purchases I’ve made. My current big issue is it wants me to verify my email, but it won’t bring me to a page to verify my email. So now it’s just looping. It’s been happening for a few days, not seeing anything about it online. Logged in on my PC and didn’t get the email update notification, so now I’m thinking the app is linking to the wrong domain or something after I login. The devs of this app are borderline clueless. Probably shouldn’t bank with a company who can’t afford to design a proper app with proper technical knowledge. How much longer until we hear about a massive backdoor exploit? ### 1/5 — Hell. *2025-12-30, version 2025.10.01* This app was great before turning the whole thing into a website that doesn’t fit the format of a phone. Rarely write reviews but it’s hell to navigate now. Please fix it. ### 1/5 — Horrible App *2025-12-29, version 2025.10.01* New app is horrible. Just horrible. Doesn’t allow face recognition anymore, I have to login twice in the same session and verify every time I try to login from my phone. Even if I mark to save, it doesn’t save. Horrible user face now. Absolutely not user friendly or any friendly. Honestly, I’ve used credit union since I was in high school and opened my first account, but now I am seriously reconsidering and thinking about changing banks because this update is not worth the hassle. ### 1/5 — HORRIBLE UPDATE *2025-12-24, version 2025.10.01* App is not user friendly at all, i hate how unhelpful the chatbot is why is there set hours for a robot and most questions direct you to call the helpline anyway. I’m really starting to hate this bank all together ### 1/5 — Update *2025-12-19, version 2025.10.01* The update is terrible. The font is so small you can barely read anything, especially on the landing page. It will not save your username and password. There is no option for face recognition. It takes too many steps to get logged into your account. ## Most praised reviews (10 highest-rated) ### 5/5 — We love credit union of Georgia *2026-07-06, version 2026.01.01* Linda Rainwater and Everyone in the TowneLake branch are some of the kindest people I have ever done business with !!! ### 5/5 — Personalized Service *2026-06-22, version 2026.01.01* The app is one of the great things about the Credit Union of Georgia. It’s so consumer friendly and if I have do have an issue, the tellers are always willing to help. ### 5/5 — Nannette Rhodes *2026-06-09, version 2026.01.01* I have been a customer since you were Maco. I love being able to talk to someone when I call. You have always been helpful & courteous. ### 5/5 — Great *2026-05-27, version 2026.01.01* Great ### 5/5 — Love my CU *2026-04-08, version 2026.01.01* Great app. Very easy to use offers a lot of services and ways to manage your money within inside the App. ### 5/5 — Dr. Cathy F *2025-05-01, version 2025.2.2.3* I have been a member if Credit Union of Georgia since 1998 when it was named MACO. I am very satisfied with CUGA, the staff is courteous and professional and the online app works great. I love my Credit Union! ### 5/5 — Fast and easy *2024-06-17, version 2024.04.00.2* This application is fast and easy to use ### 5/5 — Enjoyable to Use *2024-05-25, version 2023.10.1.1* I really enjoy apps that seem to constantly look for ways to improve the users experience. I love the simplicity, the layout, and how easy it is to use. Overall, it’s a great app. ### 5/5 — West Cobb Branch under renovations *2024-04-14, version 2023.10.1.1* Although I am happy with all areas of service, I will be very happy when the West Cobb Brach reopens. I’m tired of being inconvenienced. ### 5/5 — Switch Accounts *2024-04-07, version 2023.10.1.1* This new version is garbage. I use to be able to switch between mine and my wives account and that option is gone. Took away a great feature. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*