# Credit Union SA — user reviews > 30 indexed App Store user reviews of Credit Union SA by Credit Union SA. - Source: https://appshunter.io/ios/app/credit-union-sa/id739541643/reviews - App overview in markdown: https://appshunter.io/ios/app/credit-union-sa/id739541643.md ## Newest reviews (10 of 30) ### 2/5 — New app *2025-11-25, version 5.5.2* Very difficult to read,. Fonts too small and need darker shade for the vision impaired. App does not expand on iPad using fingers to expand the page. Old app was perfectly fine! ### 2/5 — New app has worse UX *2025-11-07, version 5.5.2* Just downloaded update and you seem to have added extra steps everywhere. Looks visually nicer at the cost of functionality. ### 2/5 — What’s happened?! *2021-01-04, version 3.7* This Ap has always been super easy to use. But over the lastimes months I’ve had heaping trouble opening it. It’s doing my head in, I need to open it to pay my bills! So frustrating.... ### 4/5 — Needs Bolder fonts to improve otherwise good app *2020-06-23, version 3.6* IAS a thTheTH ### 4/5 — Great but make Touch ID useable please *2014-09-30, version 1.2* Needs Touch ID for iPhone 5s, 6 and 6+ for quicker use ### 1/5 — Thanks a lot...... *2014-05-14, version 1.0* Thanks to this stupid app, my account got locked due to repeated failed logins (with the correct login info manually keyed in each time). Credit Union SA deemed the app's login attempts to be unauthorized. The same login info has previously worked on the website, so it isn't the wrong login info. Fix the app before it causes locking of someone else's account! ### 1/5 — Won't log in :( *2014-01-17, version 1.0* Considering the other reviews, I must be in the minority, but the registration takes so long - after 5 minutes I lose patience with it. I'm going to delete this is it's not fixed soon. ### 5/5 — Awesome app *2013-11-26, version 1.0* This app is brilliant. So easy to use, brilliant functions and is so convenient when on the run or in a hurry, no messin about. Love it ### 5/5 — Very good banking app *2013-11-25, version 1.0* Great work Credit Union SA! ### 5/5 — Credit union SA *2013-11-22, version 1.0* Great app, so easy to use ## Most critical reviews (10 lowest-rated) ### 1/5 — Lousy update *2025-11-14, version 5.5.2* Logout button no longer appears on accounts page. With the last update, the Logout button has been moved to another page. Who wants to go to another page just to logout? ### 1/5 — Wrecked this app! *2025-11-02, version 5.5.1* App now wont work freezes on iphone 13 pro ### 1/5 — Disastrous & Disappointing *2025-10-29, version 5.5.1* What a convoluted disaster! What used to take 2 or 3 easy to follow steps now takes a confusing 5 or more. Horrible to use! Who thought this was an improvement? Was it tested with real customers before it was implemented? They would surely have given it a big thumbs down! Relaunch the old one PLEASE! ### 1/5 — Crashing app *2025-07-19, version 4.3.1* Whenever I go to check the balance of my offset account, the app crashes instantly without fail. Very frustrating ### 1/5 — Faulty at the moment? *2025-06-09, version 4.3.1* Usually works well…some gremlins at the moment? As soon as I click on an account after log in, I am locked out of the app. Has happened multiple times over two days now. This is still happening six weeks later!! ### 1/5 — App still crashing IOS 18 + *2025-05-16, version 4.3* App still crashing for several months now (even before the iOS updates), internal IT poor, buck passing to external IT. Call centre queues far too long, second hand messages from IT continues to pay lip service IMO. Sadly - not good enough folks in this day and age. ### 1/5 — Lousy update *2020-10-14, version 3.7* With the last update, the Logout button has disappeared!! I don’t want my account balances being able to be viewed when I finished. I don’t want it to timeout- I want to logout !! ### 1/5 — This is a stupid app that don’t work *2020-06-25, version 3.6* This is a stupid app that don’t work.. Instead I just use internet banking via the internet, as the STUPID APP keeps saying “WRONG PASSWORD” or “MEMBER NUMBER”. This is RUBBISH as I can log on via the internet with my member no: & password... The STUPID app tells you that your info is incorrect... Never had problems with any of the BIG 4 BANK APPS, like I have had with Credit Union SA’s. I’m a new member thinking of going back to Comm bank due to this.. I was even denied via phone call to credit union Sa to get a bank balance as they refused to get me verified by phone with any of my license no:, address etc, just refused to give me access. Thank god coz, I waited till the “lock out” of my account was reset the next day, and “RESET” my internet password via the internet, and managed to login. Beware people who sign up online for an account as your not provided an “ACCESS” number for your account which stops you from accessing phone banking & seems to stop you from gaining access to the app.. as you need to be VARIFIED to open account.. This means if you get “Locked out of your account” via the app due to incorrect password, you will have to wait until you receive an ACCESS code to phone them. THEY ARE BEING MISLEADING AND USING BAIT ADVERTISING TO GET YOU INTO GETTING A INTERNET ACCOUNT VIA INTERNET, BUT THEY REFUSE TO VARIFY YOU UNLESS YOU GO INTO BANK IN CITY. HAD I KNEW THIS WAS THE CASE I WOULD HAVE OPENED THE ACCOUNT AT THE BANK AND GOT VARIFIED, INSTEAD OF BEING TOLD I HAD TO WAIT VIA MAIL FOR AN ACCESS CODE which would allow me to do phone banking. NOT RECOMMENDED FOR PEOPLE WHO LIVE OUT OF THE ADELAIDE METRO AREA. (You will have to go into town to get varified or you have to wait via mail for an access code) Too bad if you needed to access your New account straightaway ,like I did.... Absolute hopeless app guys (credit union SA). DON’T USE THE APP, JUST LOGIN VIA INTERNET. ### 1/5 — Faulty *2019-03-06, version 3.3* Over the last week the App continues to have errors and can not access my accounts. I have uninstalled and reinstalled several times. Now it says error ,check internet or can’t send sms will not accept registration any more. I have spoken to credit union instead of helping with the faults they say it must be my device! It is not my device everything else has no problems at all, it’s the App! Please fix!!! ### 1/5 — Keeps showing I have 2 unread messages *2015-06-13, version 1.2* I've clicked through everything, deleted the app and reloaded it and the little 2 is still showing! Annoying!!! ## Most praised reviews (10 highest-rated) ### 5/5 — Refreshed app is a BIG improvement *2025-10-30, version 5.5.1* Was a little dubious but after seeing the new app, however it is a lot better than the old one, with many improved features. ### 5/5 — Great new app *2025-10-28, version 5.5.1* Just downloaded the new app start off was very different from the old one but used a couple of times now and it’s amazing. Easy to use and so easy to to navigate and more ### 5/5 — A great app *2025-08-24, version 4.4* This app is easy to use. Does almost anything I need it to. SUGGESTION: I have two memberships. It'd be so helpful if I could toggle between the two while in the app. ### 5/5 — AB *2020-01-28, version 3.5.4* Clear and simple banking app that adjusts itself to the user. Ie fonts sizes increase to phone settings ### 5/5 — Making it easy for the customer *2018-12-25, version 3.2* Simple and intuitive navigation and experience. The digital experience matches their branch experience and brand proposition. ### 5/5 — Fantastic *2015-02-24, version 1.2* This App is easy to use and does all the things I need it to do for my day to day banking. ### 5/5 — Designed with the end user in mind *2014-08-28, version 1.1* This is probably the best banking App that I have encountered. It was developed with the user in mind and provides quick access to all the stuff you need while on the run. It doesn't replace the desktop application available through a browser but is certainly the preferred option for use on any mobile device. Full marks to the development team for something which is easy to use, intuitive and ultimately USEFUL!! ### 5/5 — Extremely convenient *2014-08-24, version 1.1* Really good app has everything you need to know ### 5/5 — Best banking app *2014-01-04, version 1.0* Excellent app. So far everything about it perfect. It is quick and easy to use, and looks good. Thanks for this! Another reason I am so glad I switched to this credit union ### 5/5 — Great app!! *2013-12-05, version 1.0* Easy to navigate with great functions! Everything you need in a mobile banking app! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*