# CreditRepair — user reviews > 74 indexed App Store user reviews of CreditRepair by Creditrepair.com, Inc., rated 4.70/5 from 11,437 ratings. - Source: https://appshunter.io/ios/app/creditrepair/id562091020/reviews - App overview in markdown: https://appshunter.io/ios/app/creditrepair/id562091020.md - Rating breakdown: 5★ 10,026 · 4★ 671 · 3★ 320 · 2★ 108 · 1★ 312 ## What do users think of CreditRepair? Overall sentiment: negative **Pros** - 👍 Comprehensive customer relations - 👍 Interactive and user-friendly - 👍 Great communication - 👍 Helpful and informative service - 🚀 Quick and easy process - 🚀 Excellent service - 🚀 Fantastic service **Cons** - 🐛 App is glitchy and outdated - 🐛 App doesn't work properly - 🐛 Inability to log in or access account - 🐛 Charges even after cancellation - 🐛 Misleading information and false promises - 🐛 Slow and ineffective credit repair process - 🐛 Poor customer service and lack of communication - 💰 Expensive monthly fees with no results **Commonly reported bugs** - App crashes and freezes - Inability to log in or access account - Billing issues and unauthorized charges **Most requested features** - Update and improve the app - Provide better communication and transparency - Improve the credit repair process and timeline - Offer more personalized and effective services ## Newest reviews (11 of 74) ### 2/5 — Not the Best Deal *2025-03-29, version 2.1.47* They send letters and then the creditors send you letters to prolong their creating process of leaving the bad impression. This place doesn’t do anything to help you beyond sending the first letter. No help beyond sending a letter. ### 2/5 — This credit repair company is intermediate. *2024-05-13, version 2.1.47* While other credit repair companies that I have used before offer less than this company. I am also not satisfied with the quality of service. The lack of interaction between customers and the company. No agent has reached out to me for any feedback. I sense they don’t have a plan for my credit repair and in the past two months I have not seen any changes to my credit report. I will wait another 3 months before I can make the final decision to continue my repair process. ### 3/5 — Credit *2023-03-11* Not a very bad company but so far they have removed only 3 off of my credit which usually Lexington usually does much better and also they think it is perfectly fine to mess with your bank account when they want to……. Keep on doing that and I’m going to fire you and find another company to represent me ### 4/5 — Member *2023-02-03, version 2.1.38* Outstanding enjoy the service ### 1/5 — D *2022-09-06, version 2.1.31* I sent them a message days before payment to let someone know that I was going able to make a payment they charge card anyways an says that I still owed them after I canceled the policy for that reason alone ### 4/5 — Just started 05-11-22 *2022-05-11, version 2.1.31* I will let you all know how it goes for me! ### 1/5 — Do not use *2022-03-23, version 2.1.31* Do not use this credit repair company. You won’t be able to cancel your account. ### 3/5 — Ehh *2022-03-22, version 2.1.31* I haven’t gotten to use the system for very long as I’m waiting for the system to do what it does for the credit, which takes time. The app on the other hand… definitely needs and update to be smooth. It’s a bit glitchy and doesn’t load info etc. only reason atm I’d avoid the app and use the site is because glitchy and the words social security number don’t go well together. ### 1/5 — Going on 60 days paying $149/month n nothing *2022-03-22, version 2.1.31* I said it all in the top title. I’ll keep y’all updated. ### 1/5 — Review *2022-02-23, version 2.1.25* So far has done nothing to help me with my credit ### 1/5 — Scam *2022-02-23, version 2.1.25* Everytime I called to cancel my service they would lie and tell me I had a game plan in action and they’re waiting on a response . All I had to do was check my annual credit report and could see that all 3 credit bureaus had responded and updated and finished the investigation . I cancelled over a week before my payment and they said they’re still charging me . I should have done my research on this company they do nothing they continued to say it takes time but I switched and saw results in a month with another company . I managed to get my score up paying my Bill. Only thing on my credit now is a dispute . ## Most critical reviews (10 lowest-rated) ### 1/5 — App won’t open on IPhone *2025-11-24, version 2.1.51* Can’t get the app to open. I get some Jsom Error. I have contacted the company multiple times and get no support. ### 1/5 — Rip-off *2025-07-14, version 2.1.47* They take your money and take their sweet time to resolve your issue . No company communication except for payment. If it’s going to take me a year to resolve a collection of 1500$ Better pay it and don’t bother ### 1/5 — Not a good app *2024-06-12, version 2.1.47* The app doesn’t let you click my answer or exit out or go back really frustrating. ### 1/5 — Terrible services *2024-02-26, version 2.1.46* I used this service for 2 months, they charged me for 3, I made the claim and they did not want to refund my money. The service is terrible when you activate the account, it doesn't allow you to access it, you can only communicate with them through chats, you don't know if it's a boot. I definitely do not recommend this company to anyone. ### 1/5 — Payed and now nothing works *2023-06-14, version 2.1.41* I put my card info in and now I’m trying to start the process and when I click the stuff it doesn’t press the green button ### 1/5 — 1 full year of payments *2023-01-19, version 2.1.38* I used credit repair, thinking that they could assist with what they are known for and they may be able to help specific credit repair situations but unfortunately also sell you on being able to accomplish it all. Which is not the case. In addition my situation isn’t that difficult either but they mislead me in thinking they could help. I called 6 months in and the representative contradicted the first person I ever spoke to. Totally disappointed and 1,300$ is a lot of money. ### 1/5 — Bad bad *2022-10-11, version 2.1.31* I just downloaded this app and all these bad reviews on honey let me delete nope u ain’t finna rob me ### 1/5 — Scam *2022-10-06, version 2.1.31* They charge you monthly and results a extremely rare then charge you to cancel your account. Absolute bull$hit ### 1/5 — It’s a complete rip off *2022-10-01, version 2.1.31* By far the worse credit repair ever. They drag on the longest to fix your credit to keep charging you every month . The only time they send you an email is when your payment goes through and for them to tell you that challenges has been send. It took them 9 months to remove only 3 negative items but they charged me $119 every month. So I paid these guys $1,081 for 3 negative item removed. I’m so so mad and furious on this place. And there is nothing I can do than to write a review to warn everybody before they take advantage of them like they did with me.🤬. They should stop playing with peoples emotions and truly help them instead because they have plans. I HATE THIS COMPANY WITH PASSION !! I feel used and taken advantage off. ### 1/5 — Can’t even sign up *2022-09-24, version 2.1.31* It keeps telling me my zip code isn’t valid so I can’t even create an account ## Most praised reviews (10 highest-rated) ### 5/5 — Credit Repair *2023-05-12, version 2.1.40* We like it ### 5/5 — Cost *2023-04-29, version 2.1.40* The cost to sign up is cheaper then other quotes I got. ### 5/5 — IT A START *2023-02-25, version 2.1.38* I like to take charge improving my credit once and for all that’s a first and best step to take as I have debt that I really should not have. But it happens to all of us! Also heads up !! I wanna say that the app just isn’t working as it should which can use some updates to fix theses issues > 1. When the biometrics is on, it asks if I want to use it rather then just log me in! 2. When there changes to be made, I try to update my change with the save and continue button and it does nothing! 3. The same thing for the website! Please update this issue and errors as this is a inconvenience. Thanks ! ### 5/5 — 👍 *2023-02-17, version 2.1.38* Quick and easy I wil refer your business ### 5/5 — Servicio excelente *2022-06-12, version 2.1.31* Me han atendido siempre muy bien. Los agentes son serviciales y ayudan con cualquier duda que he tenido. Además de eso ya estoy viendo mejorías en mi crédito. ### 5/5 — Credit Repair *2022-05-09, version 2.1.31* This app is awesome! Love love love ### 5/5 — Great Company *2022-05-04, version 2.1.31* I had someone else trying to handle my credit. After dealing with Credit Repair. I don’t want anyone else to deal with it. Great company ### 5/5 — Credit Repair *2022-02-18, version 2.1.25* Just joined today the experience was excellent, the associates were very helpful thanks to all for help ### 5/5 — Highly Recommend!! *2022-02-16, version 2.1.25* The only issue I have is how slow the process is I only had 3 negatives and they sent challenges out a month apart for each Credit Bureau I feel they could have sent them out all at once but I can say they got one of em removed within 2 months and I’m very thankful for that although I’m very impatient the end result was well worth the wait a 20 point score boost woo-hoo!! Please understand that rebuilding or repairing your credit is not an overnight process you have to work hard at it pay all your bills on time or at least the minimum payment keep your credit utilization below 30% and have a mix of credit cards and loans for the best results becoming an authorized user on someone else account with positive payment history and age will also give you a boost. I had about 7 negatives before I contacted credit repair I got some removed myself and you can too be proactive get all your reports and look at each one side by side look for inconsistencies also try pay for deletion or goodwill letters contrary to belief these methods still work ### 5/5 — Great Communication *2021-12-30, version 2.1.21* Very nice to work with. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*