# Credo Mobile — user reviews

> 12 indexed App Store user reviews of Credo Mobile by Credo App, rated 1.30/5 from 20 ratings.

- Source: https://appshunter.io/ios/app/credo-mobile/id6464708149/reviews
- App overview in markdown: https://appshunter.io/ios/app/credo-mobile/id6464708149.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 18

## Most critical reviews (10 lowest-rated)

### 1/5 — This app sucks!!

*2026-01-12*

Downloaded the app, and couldn’t get past the verification even when I checked all the pictures.  Getting a bit frustrated with the hoops I have to go thru when checking my balance, customer service.  Wish there was another phone company option that is not Verizon or spectrum etc.

### 1/5 — This app is impossible to use. - Zero stars, actually.

*2025-09-21*

Why is CREDO negligently leaving this worthless unsupported, abandoned & utterly non-functional app on the App Store?

### 1/5 — Impossible to use

*2025-09-10*

I have tried to use the app, but it simply does not recognize my number or email address. Useless app. Being such a small company in comparison to some of the other carriers, one would think that it would strive to give excellent service to gain customers rather than risking losing them.

### 1/5 — Terrible

*2025-07-31*

I can’t even log-in to my account. Not worth the trouble.

### 1/5 — Login info does not work so app is useless

*2025-02-04*

Don’t bother downloading

### 1/5 — Not a legit app

*2024-11-24*

Confirmed with Credo Mobile that they currently do not have an app, so this one is most likely a scam/fraud. Credo should make more effort to have this removed from the app store and/or at least make it very clear that they do not have an official app.

### 1/5 — Useless

*2024-11-21*

You just cannot log in, no matter how hard you try. Irritating.

### 1/5 — Fraud

*2024-10-01*

Did anyone notice that ‘bugs’ is spelled wrong?

CREDO mobile doesn’t have an app…only a website

### 1/5 — Can’t Login

*2024-08-29*

Can’t login with my credentials.

### 1/5 — Can’t log in

*2024-08-02*

I can log in to the website on my desktop, but here, nope. No, that is a valid password and email address for my account, thank you!

## Most praised reviews (2 highest-rated)

### 5/5 — Amazing company to support!

*2024-09-09*

Credo Mobile is an ethical brand with great coverage for phone service unlike the major large corporations that only care about profit.

### 2/5 — Great goal, disappointing service

*2025-07-02*

Keep getting emails saying I have to update my SIM card. But the instructions do NOT work. And no one responds to my requests for help.
Addendum 
I finally got someone on the phone. She was professional, courteous, clear and concise. Her instructions were exactly correct. But, what is the purpose of putting bad instructions on the website. I downloaded the app, but my credentials will not let me log in. I am deleting the app.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*