# Crelan Mobile App

> Secure and convenient mobile banking for Crelan customers. (iPhone/iPad app by Crelan NV.)

- Source: https://appshunter.io/ios/app/crelan-mobile-app/id893189359 (this page in markdown: same URL + `.md`)
- Developer: [Crelan NV](https://appshunter.io/developer/893189362)
- Category: Finance
- Price: Free
- Rating: 3.00/5 from 2 App Store ratings · 4 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 159 MB
- Languages: Dutch, English, French
- Released: 2014-09-01
- Data updated: 2026-08-12
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/crelan-mobile-app/id893189359/reviews.md

## What is Crelan Mobile App?

Met de Crelan Mobile-app voert u uw banktransacties eenvoudig en veilig uit. Altijd en overal, thuis of elders, zelfs in het buitenland. De app is gebruiksvriendelijker dan ooit. En helemaal gratis.

Download hem en registreer u (hiervoor moet u klant zijn van Crelan). Vervolgens logt u in en ondertekent u uw transacties veilig met de zelfgekozen pincode, itsme®, uw digipass (optioneel), gezichtsherkenning of met uw vingerafdruk.

De app zit in een moderne Crelan-stijl. Het dashboard geeft alle rekeningen weer waarvan u eigenaar, mede-eigenaar of gevolmachtigde bent. U hebt de mogelijkheid om bepaalde rekeningen als favoriet in te stellen, maar ook om andere niet in het overzicht weer te geven. U beslist!

Met de paarse zwevende ‘actie’-knop gaat u rechtstreeks naar handige functionaliteiten zoals overschrijvingen, betalen of geld ontvangen via een QR-code (Payconiq) of een betaalverzoek sturen via WhatsApp, sms of e-mail.

Uiteraard kunt u als klant met de Crelan Mobile-app makkelijk: 

•	een rekening openen (zicht- en spaarrekening),
•	een debetkaart aanvragen,
•	snel verrichtingen uitvoeren en beheren,
•	makkelijk het overzicht op uw financiën behouden en uw kredieten en beleggingen consulteren,
•	uw rekeningen en kaarten beheren,
•	snel een afspraak maken met uw Crelan agent of bellen/mailen met customer care.

Bij Crelan werken we continu aan de Mobile-app om hem te optimaliseren en er nieuwe functies aan toe te voegen. Vertel ons gerust wat u ervan vindt.

## Key features

- Secure transaction execution
- Account overview and management
- Favorite account setting
- QR code payments
- Payment requests via messaging
- Open new accounts
- Request debit cards
- Consult credit and investments

## Recent user reviews (4 of 4)

All indexed reviews: https://appshunter.io/ios/app/crelan-mobile-app/id893189359/reviews.md

### 1/5 — Doesn’t work -

*2024-05-17*

Forced to switch from AXA no instructions doesn’t recognise my itsme. Worse app ever. Going to move to ING

**Developer response:** Dear customer,
Axa and Crelan bank are still 2 separate banks.
The fusion will take place at the beginning of June so you will have to be patient for a while^Lina

### 1/5 — Still doesn’t work!!

*2022-10-07*

I’ve been trying to re-install the app on my iPhone and it crashes systematically every time I try to create my profile!!

### 1/5 — Doesn’t work

*2017-11-29, version 2.0.3*

Crelan has failed to tell customers that this app has been withdrawn. 😳🙄😠 You need to download the new app for either iPhone or iPad. Better still, change to a new bank?!

### 3/5 — Fine but could be nicer

*2016-03-16, version iOS App 1.5.2*

Works well, but would be nice to be able to log in using TouchID and to have it adapted to the bigger screen of the iPhone 6...

## Frequently asked questions about Crelan Mobile App

### Is the Crelan Mobile App secure to use?

Yes, the app emphasizes security by allowing users to log in and sign transactions using a self-chosen PIN, itsme®, digipass, facial recognition, or fingerprint. These measures are in place to protect your financial data and transactions.

### What devices does the Crelan Mobile App support?

The Crelan Mobile App is currently supported on iPhones. Compatibility with other devices may be added in future updates.

### How often is the Crelan Mobile App updated?

The app is actively maintained, with the latest version being 11.0.3, last updated on March 25, 2026. The developers continuously work on optimizing the app and adding new features based on user feedback.

### Can I open new accounts with the Crelan Mobile App?

Yes, as a Crelan customer, you can easily open new sight and savings accounts directly through the app. This feature allows for convenient account creation without needing to visit a branch.

### Does the Crelan Mobile App have ads?

No, the Crelan Mobile App does not contain advertisements. It is designed to provide a clean and focused banking experience for its users.

### What are the main features for managing finances in the Crelan Mobile App?

The app allows you to view all your accounts, set favorites, and consult your credit and investment information. You can also quickly perform and manage transactions, and maintain an overview of your finances.

### How can I contact customer support or my Crelan agent through the app?

The Crelan Mobile App facilitates easy contact with customer care by allowing you to call or email them. You can also quickly make an appointment with your Crelan agent directly through the application.

### What is the user rating for the Crelan Mobile App?

The Crelan Mobile App has a user rating of 3.0 stars, based on 2 ratings. This indicates a mixed reception from its current user base.

## Version history (last 5 releases)

### 12.5.5 — 2026-08-10

voeg meerdere Crelan-betaalkaarten snel en gemakkelijk toe via Apple Wallet. Activeer Apple Pay in enkele stappen en betaal veilig met je iPhone, iPad of Apple Watch.

### 12.5.4 — 2026-07-29

voeg meerdere Crelan-betaalkaarten snel en gemakkelijk toe via Apple Wallet. Activeer Apple Pay in enkele stappen en betaal veilig met je iPhone, iPad of Apple Watch.

### 12.0.38 — 2026-07-06

In deze versie kunt u uw documenten voor een lening op afbetaling (privé), ingevoerd door uw agent, eenvoudig en veilig digitaal ondertekenen. U kunt ook uw persoonsgegevens (sociale status, inkomsten, rekeningen) controleren, zoals wettelijk vereist in de strijd tegen witwassen en terrorismefinanciering.

### 11.0.12 — 2026-05-18

Enkele kleine bugs werden opgelost.

### 11.0.4 — 2026-03-31

In deze versie van de app kunt u nog meer documenten voor transacties die werden uitgevoerd bij uw agent, ondertekenen via e-signing. Die documenten hoeven dus niet meer afgedrukt te worden, waardoor we samen ons papierverbruik kunnen verminderen.  
Deze versie bevat ook functionele optimalisaties en nieuwe maatregelen om fraude tegen te gaan.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*