# Crelan Mobile App — user reviews

> 4 indexed App Store user reviews of Crelan Mobile App by Crelan NV, rated 3.00/5 from 2 ratings.

- Source: https://appshunter.io/ios/app/crelan-mobile-app/id893189359/reviews
- App overview in markdown: https://appshunter.io/ios/app/crelan-mobile-app/id893189359.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1

## Most critical reviews (4 lowest-rated)

### 1/5 — Doesn’t work -

*2024-05-17*

Forced to switch from AXA no instructions doesn’t recognise my itsme. Worse app ever. Going to move to ING

**Developer response:** Dear customer,
Axa and Crelan bank are still 2 separate banks.
The fusion will take place at the beginning of June so you will have to be patient for a while^Lina

### 1/5 — Still doesn’t work!!

*2022-10-07*

I’ve been trying to re-install the app on my iPhone and it crashes systematically every time I try to create my profile!!

### 1/5 — Doesn’t work

*2017-11-29, version 2.0.3*

Crelan has failed to tell customers that this app has been withdrawn. 😳🙄😠 You need to download the new app for either iPhone or iPad. Better still, change to a new bank?!

### 3/5 — Fine but could be nicer

*2016-03-16, version iOS App 1.5.2*

Works well, but would be nice to be able to log in using TouchID and to have it adapted to the bigger screen of the iPhone 6...

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*