# Crelio Health for Patients — user reviews > 50 indexed App Store user reviews of Crelio Health for Patients by Creliant Labs Pvt. Ltd.. - Source: https://appshunter.io/ios/app/crelio-health-for-patients/id1078847801/reviews - App overview in markdown: https://appshunter.io/ios/app/crelio-health-for-patients/id1078847801.md ## Newest reviews (14 of 50) ### 1/5 — Not user friendly *2022-09-21* Reports appearing under 3 heads . Only one of that mentions my name . The other two are under ( object object ) . Cannot understand what that is and unable to edit that . Profile also does not show 100% complete though I have completed . ### 1/5 — Disappointed *2022-06-04* Worst app. Says my COVID results are ready and I can’t log in. Wasted my time today! ### 1/5 — Worst app! *2022-05-29* I wonder how Delhi airport is using such a disgusting app and this lab. They are just sitting at airport to extort the money. App is not showing any recent transactions, any upcoming appointment or report. They just sucking money from travellers. Bewkoof app developers and app supporters. They have not given the customer care contact or email ID. Pathetic! Not even deserve a single start. ### 1/5 — Terrible, useless *2022-04-11* Why does Apple allow useless apps such as these? Clearly the developer could care less, evinced by all the poor reviews. If the developer has no interest in correcting errors, why doesn’t Apple intervene and protect its customers? Just awful. ### 1/5 — Something went wrong try again later *2022-03-28* “ Something went wrong try again later”. , once I change the country to United States, and put my phone number in it gives me an error message. Never able to login, app is trash ### 1/5 — Does not allow me to login or register *2022-02-22* My complaint is similar to that of many of the other reviewers. There is no link or button etc to register. When I put in my phone number I get a message that says “Something went wrong. Please try again later”. ### 1/5 — There is no 0 star option. *2022-02-15* No comments. Simply waste. ### 1/5 — Poor service *2022-01-27* Very poor service, for normal RT pcr test they are takeoff more than 6 hours. They have only motive to earn extra money nothing else. Why we should pay 10 times more for getting report in 90 min. ### 1/5 — Terrible program *2022-01-11, version 14* terrible program. it is impossible to register! entered the phone number many times, the system notifies that you have been sent an OTP, as a result, no message with their OTP. the program is horrible, incomplete and not well thought out. how can you check the results? !! ### 1/5 — Worst app ever *2022-01-10* This is the worst app i have ever came across. They dont even update the status for many hours leaving the user uncertain. We went to the genestring lab for corona test at the airport but they delayed the result upto 6 hrs instead of having the reports with them. And this app still showing the status as sample collected only. They are just fraudsters asking for money and wasting people time. ### 1/5 — Getting stuck *2022-01-03, version 14* While registering, if we click on Proceed to OTP, then app getting stuck on the Password screen. ### 1/5 — Dont make apps if you can *2021-12-29, version 14* Just for sake of it pls dont make apps. No one can register with uk number and cannot check results when arriving to delhi airport. Bogus app. Fire your IT head. ### 1/5 — Impossible to set this up *2021-12-24* Who writes this crappy app like this? Went through never ending cycle of sending OTP. ### 1/5 — Does NOT WORK *2021-12-22* I installed this in October got rid of it reinstalled it now after NEVER getting it to work it still does not work it keeps giving me a message “something is wrong” ( yeah something is wrong : this app is wrong) Why is this on the market if it cant be used? I use old emails to log onto website and track my new results from there This app useless ## Most critical reviews (10 lowest-rated) ### 1/5 — Lousy app & lousy staff & lousy customers *2026-05-23* Abusive fat female staff at front desk. Suspicious looking likely a few fake customers. ### 1/5 — Bugs in verification for first time login *2025-10-26* If your verification page is broken and you are running a healthcare service, you better get out if this business and start are hot chips shop. This is so frustrating! I need to email the xray scans to my doctor asap and here I’m sitting struggling to login to the freaking app. Can someone please fix the issue? ### 1/5 — Doesn't work *2025-05-03* Doesn't work no login no help desk contact details. Worst app, maybe hospital friendly but not patient friendly. ### 1/5 — Unable to login *2024-12-13* Not receiving any message for OTP verification ### 1/5 — User is not registered *2024-08-21* Not able to access applications. Always getting User is not registered. ### 1/5 — Unable to login *2024-02-22* App say otp send, but not received in message. Tried number of times but in vain ### 1/5 — Buggy app *2024-01-06* The mobile number field had +91 by default and it said unregistered user. I had to delete the +91 and login. Basic field validation is missing for phone number. Couldn’t logout after logging in, had to uninstall and login using other mobile number. Lot to be fixed in the app. ### 1/5 — Not possible to login *2024-01-02* App says that User in not registered. Useless app ### 1/5 — Worst App *2022-12-30* It doesn’t allow user to login..doesn’t bother to send otp or as an alternative doesn’t show forgot password option ..Its just make you stuck with no further action.. Kindly fix this and spare our important time of clients. ### 1/5 — Very Poor App *2022-10-02* It is outdated not so useful app. From last 6 don’t received any test report update or any status in the details. Doesn’t allow to update the profile. Not at all user friendly and main purpose of getting details is not fulfilled ## Most praised reviews (9 highest-rated) ### 5/5 — Nivaran *2025-04-08* Xcellant ### 4/5 — Age bar *2023-02-25* Every seems excellent but age displayed with days is not good,totally annoying,just keep years without days which keeping running in seconds. ### 4/5 — Error in height input and age calculation *2022-06-24* You should show integer in profile age section and while selecting height Value for input is object which is wrong it should be a string value for cm input ### 3/5 — Incomplete profile *2021-04-17* My page shows incomplete profile in spite of inputting all data. It has also some term called “Object to Object” in the profile and result tabs. Tracker tab doesn’t work!! ### 2/5 — Sanjeev Shah *2023-07-16* Very unprofessional staff. Need to give same details so many times. Unnecessary they call and ask same thing like name / age / address. Need to improve on back office also. We are here due to Dr. Pankaj only as we trust him for more than 20 years. ### 2/5 — Payment *2022-12-24* I have already paid payment in cash to the lab But still in app it’s showing pending nor my reports are showing appp please do something about it ### 2/5 — App *2022-01-17* Can’t get past enter your phone number ### 2/5 — Tracker and profile issue *2021-08-26* 1) Whenever i go to the tracker tab the app automatically restarts and go back to home page. 2) while updating profile for lifestyle parameters, the app quits itself without updating. ### 2/5 — Reports tab has nothing to display *2021-07-07* Nothing displayed under reports tab - even though I have 4 recent tests done. Couldn’t view/download reports by other means too - the email sent has no info on downloading reports. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*