# Crescendo Lab - CAAC

> Crescendo Lab - CAAC (iPhone/iPad app by Crescendo Lab.)

- Source: https://appshunter.io/ios/app/crescendo-lab-caac/id6740173460 (this page in markdown: same URL + `.md`)
- Developer: [Crescendo Lab](https://appshunter.io/developer/1794739845)
- Category: Business
- Price: Free
- Age rating: 4+
- Requires: iOS 13.0 · 39 MB
- Languages: American English, Japanese, Thai, Chinese (Traditional, Taiwan)
- Released: 2025-03-09
- Data updated: 2026-08-03
- User reviews in markdown: https://appshunter.io/ios/app/crescendo-lab-caac/id6740173460/reviews.md

## What is Crescendo Lab?

Drive long-term revenue through relationship selling. Build in-depth customer relationships, extend customer journey, and empower sales across multiple teams and channels to grow your business continuously.

Omnichannel engagement
• Connect with customers wherever they are: Connect with social channels (LINE, FB, IG, WhatsApp) and Website in one place

Comprehensive workflows
• Flexible Org Hierarchy: Flexible team setting to align with organizational needs and ensure clear boundaries between teams
• Centralized knowledge base: Centralized brand knowledge for entry-level agent training, standardized service quality and cross-team coordination.
• Automatic workflow: Automate lead categorization, auto-reply to FAQs, and auto-route chats, so your agents can focus on deep relationship building and sales.

Drive revenue through Chat
• Chat-to-buy experience: Integrated with product catalog to empower product recommendation in chat.
• Custom sales attribution: Conversion tracking and custom attribution setting to motivate agents to close sales in chats.
• Smarketing journeys: Schedule personalized nurturing messages, reservation reminders, repurchase coupons to continuously reactivate customers.

Grow revenue through consolidated data and AI agents
• Comprehensive profiling: Capture and consolidate customers data through auto-tagging, pixel tracking, ecosystem integrations, and flexible data pipelines.
• Chat commerce performances: Detailed chat and commerce performance to support insights discovery and data-driven decisions.


## Version history (last 5 releases)

### 1.2.1 — 2026-07-30

修正一些問題

### 1.1.8 — 2026-07-04

Bug fixes and improvements

### 1.1.7 — 2026-06-25

This update fixes incoming call notifications so that calls ring and appear more reliably, and improves overall call connection stability.

### 1.1.6 — 2026-06-10

- Optimize the call function
- Fix some errors

### 1.1.5 — 2026-01-20

Fix the problem that the initial loading time is too long

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## Related topics

[caac](https://appshunter.io/ios/topics/caac)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-03.*