# Crestron Mobile Pro — user reviews > 50 indexed App Store user reviews of Crestron Mobile Pro by Crestron Electronics, Inc., rated 1.78/5 from 36 ratings. - Source: https://appshunter.io/ios/app/crestron-mobile-pro/id329906343/reviews - App overview in markdown: https://appshunter.io/ios/app/crestron-mobile-pro/id329906343.md - Rating breakdown: 5★ 3 · 4★ 4 · 3★ 1 · 2★ 2 · 1★ 26 ## Newest reviews (16 of 50) ### 3/5 — ABSOLUTELY RIDICULOUS *2018-01-16, version 2.00.70* Guys, really? This is an app that control everything in your clients’ home. Up update the app and don’t test it!?!? I’m stuck ALSO in the terms and conditions. Lock at HOME SCREEN!! Seriously absurd!!! ### 2/5 — Updated - now stuck in terms and conditions/privacy policy page *2018-01-02, version 2.00.70* I have checked the boxes to accept the terms and conditions and the privacy policy. The “accept” button is not working. My app will now not go to my user screen. It controls my TV’s, Heat, lights, etc. Come on Crestron this is not a cheap system. Help! ### 1/5 — No longer works *2017-12-18, version 2.00.70* Did anyone bother to test the last update before it went out?? ### 1/5 — Terrible System *2017-12-17, version 2.00.70* Can’t get passed the accept conditions page! Had trouble from the start with this POS system.....Wish I could do it all over again, would NEVER use Crestron!! ### 1/5 — Dave *2017-12-17, version 2.00.70* You have totally killed this. Why? Fix it ASAP ### 1/5 — Totally unusable now *2017-12-17, version 2.00.70* New update will not let you agree to terms & conditions which totally disables using the app on all devices !! Hope this is fixed ASAP ### 1/5 — Won’t work *2017-12-17, version 2.00.70* The app is stuck at the terms and conditions screen. Please fix ### 1/5 — Can’t do anything *2017-12-15, version 2.00.70* Can’t accept terms !!! Now what?? ### 1/5 — Completely broken now *2017-12-14, version 2.00.70* The new update will not allow you past the terms and conditions splash screen regardless of what you do. Why would you do this Crestron? ### 1/5 — Can I give zero stars *2017-06-24, version 2.00.66* This app no longer works post-update. What's the deal? ### 1/5 — Awful app *2017-06-17, version 2.00.66* Terrible terrible ### 1/5 — Simply Doesn't Work *2016-12-06, version 2.00.60* Works on my old iPhone 6 but not on iPhone 7. ### 1/5 — No longer works *2016-02-24, version 2.00.60* After the most recent iOS upgrade, this app no longer works. I have spent a fortune on this system and am very disappointed. ### 1/5 — total fail *2015-10-03, version 2.00.60* soooooo weak! this app has not worked properly for months... crestron rarely updates their apps, and is so behind innovation it's embarrassing! ps: fix the bugs in this version and I'll update my review ### 4/5 — Works well, naysayers are uninformed *2014-04-08, version 2.00.49* To the negative reviewers: Get a better installer and programmer. Crestron sells hardware. Dealers/integrators do the rest. Adjust your derision accordingly. ### 1/5 — Find another product!!! *2013-12-22, version 2.00.49* Don't install Crestron in your home. They overcharge wherever they can, mess the app up with every update and simply could not care less. You cannot enter system fields because the app is stuck in portrait mode. It's been like this for years and they cannot be bothered to sort it out. Don't waste your money. ## Most critical reviews (10 lowest-rated) ### 1/5 — No support? *2022-03-24, version 2.00.75* 100$ for an app they cant keep updated. Does not work on ios 15.4 ### 1/5 — Paid $100 and it doesn’t work at all *2020-11-10, version 2.00.75* Put in all my Crestron home system info and got a message saying the app isn’t supported and now it does nothing. I only have a crestron app on one ipad and would love to be able to control the heat, lights and TVs in my house. But I try to download more and get charged and they don’t work. ### 1/5 — Terrible app *2020-09-08, version 2.00.75* Tried to add my system said “platform Not supported” want a refund and I’m looking for the silver Crestron app any idea how to download? ### 1/5 — Crestron APP *2020-07-18, version 2.00.75* This app is the biggest waste of cash, called Crestron to be able to connect this app to my WiFi in coach they said that you have to buy it, after figuring out you cannot connect it to the WiFi called them back, after talking to other techs they came to the conclusion you cannot connect it to WiFi, which makes A big $99.00 waste of money! Just use the main panel just as easy!! ### 1/5 — Platform Not Supported *2020-07-08, version 2.00.75* After downloading the app, and putting in all the required details, I received an error message “Platform Not Supported”. The feedback I am getting is that my iPhone X is too new and the screen display is incompatible with the interface. Really? Please issue a refunded. ### 1/5 — Error *2019-10-14, version 2.00.75* When I try to make some changes on the iphone ou ipad Settings, the app close. I use iOS 13.1.2. ### 1/5 — app update *2018-03-08, version 2.00.74* I did the app update last month & now I can’t connect to my home system!! ### 1/5 — Broken App *2017-12-25, version 2.00.70* Don't bother with Crestron. Very expensive and never works. No support. ### 1/5 — Are you f$$$$ kidding me Crestron. Garbage *2017-12-22, version 2.00.70* BEWARE.!!!!!!!!!!! Do not update !!!!! Garbage I updated and I now cannot get pass the Open POS disclaimer. BS Crestron ### 1/5 — Broken *2017-12-21, version 2.00.70* Those terms and conditions must be serious since they have completely broke the app. ## Most praised reviews (10 highest-rated) ### 5/5 — Have used it for years . . . *2021-02-19, version 2.00.75* Without any problems for my home theater and wine cellar. I did have my Crestron system programmed by a professional AV guy, ie I didn’t try to program anything myself. My only complaint is that I paid $100 for this app and I can’t share it with my wife or kids. So my wife also had to pay $100 for the app. You should be allowed to share it with at least one other person, preferably four people. ### 5/5 — This app is awesome! *2014-04-18, version 2.00.49* If you have a competent programmer, this app is awesome. I use it every day in several different locations! Never had a problem with it! Crestron is great product, far better than any other automation company's out there. Only problem is the icon has changed from hd back to the sd version. There was a retina version out before one of the last updates ### 5/5 — Smleaffer *2012-12-20, version 2.00.47* Great app. Need an update for OS6 and iPhone 5 larger screen. How to see it soon. ### 5/5 — Check Settings *2012-06-07, version 2.00.38* To the people having trouble with orientation : Have you tried going into your iPhone/iPod settings, scrolling to the bottom and clicking "Crestron", and check in there? Latest gen iPod touch and all the orientation options work fine for me! Hope this helps. ### 5/5 — Works well. *2012-05-04, version 2.00.38* The latest upgrade provides control panel options that allow you to lock in portrait or landscape modes. ### 5/5 — App works great! Life changing. *2011-10-25, version 2.00.29* Looks the update fixed the connectivity issues. Everything seems to be working great now. I can't tell you how convenient it is to be able to have access to my home even while I'm away. If anyone has ever thought about automating their home, do it! It's a life changer. ### 5/5 — Awesome App *2011-10-20, version 2.00.28* I'm totally impressed with this app. I never thought I'd really need to control my home from my iPhone, but now that I can it makes my life way better. Adjusting the climate is a MUST HAVE. It came in handy this past summer with our wacky temperature changes…being able to see who's at the front door from anywhere is incredible. I get to keep tabs on where the kids are around the house too! I highly recommend this. Thanks Crestron! ### 5/5 — Huge improvement over the free version! *2009-12-08, version 0* There is a big difference between this version and the free one. After the first time connecting, it stores everything on your iPhone or iPod touch so that subsequent connections are super fast. Dropped connections are also very rare ...totally worth the $99 price! Thank you, Crestron, for making these improvements! Still hoping to see more in the future, such as gauges, sliders and clock.... what would be totally cool is if your Crestron processor could set its system time based on the iPhone's clock... we do Yacht systems and this would be a useful feature to have when the boat moves into a different time zone (obviously pretty useless for a land-based system) ### 4/5 — Works perfectly fine, ignore other reviewers *2018-09-23, version 2.00.75* For those who said they can’t get past conditions page don’t listen to them. Works perfectly fine. Morons using an app and not being patient. Crestron works flawlessly when you have a good programmer and good integrator. Ignore other reviewers comments as they simply don’t have either of those. App works as it should when programmed properly. Don’t blame Crestron for poor programmers and integrators. I’m giving it 4 stars because the app is not not optimized for IPhone X which should be coming in an update. ### 4/5 — Completely broken now too *2017-12-17, version 2.00.70* I am having the same problem --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*