# Crew Carwash Rewards — user reviews > 65 indexed App Store user reviews of Crew Carwash Rewards by Crew Carwash, Inc., rated 4.87/5 from 4,468 ratings. - Source: https://appshunter.io/ios/app/crew-carwash-rewards/id1252161246/reviews - App overview in markdown: https://appshunter.io/ios/app/crew-carwash-rewards/id1252161246.md - Rating breakdown: 5★ 4,062 · 4★ 257 · 3★ 52 · 2★ 14 · 1★ 37 ## What do users think of Crew Carwash Rewards? Overall sentiment: neutral **Pros** - 👍 Friendly and helpful staff - 🚀 Quick and efficient car wash - 💡 Convenient mobile app - 🚗 Good car wash quality **Cons** - 🐛 App bugs and glitches - 🔒 Privacy concerns with credit card information - 💰 Unexpected charges or fees - 🚫 Inability to redeem rewards or coupons **Commonly reported bugs** - App not loading or crashing - Issues with login and account management - Barcode not showing up for scanning - Rewards and coupons not working as expected **Most requested features** - Ability to transfer washes to others - Integration with mobile payment options - Improved membership management features - More transparency on rewards and usage data ## Newest reviews (12 of 65) ### 2/5 — Fan of the carwash app not so much *2024-09-02, version 32.14.5* Pros: - Location map system Cons: - You have to fill out something to do anything with your monthly membership - Just a glorified rewards app - Can’t update payment for membership through app; forms required - Can’t use Apple Pay - Can’t see usage data of service to determine if it's worth the cost Provided consumer no live access to membership data which comes off as shady. ### 3/5 — Can’t transfer washes in App *2024-06-15, version 30.0.24* Often want to purchase the wash books as gifts but you can’t transfer to others. People want digital these days and not books to manage. ### 4/5 — Review *2023-12-26, version 27.1.0* Crew is the Bomb 💣🥳 ### 5/5 — Customer *2022-04-22, version 9.1.7* I am so happy Crew is finally here!! Thanks Greenfield!!! ### 5/5 — BEST COSTUMER SERVICE!!! *2021-11-29, version 7.0.4* Always friendly and always do a great job!!! Well done!!! ### 5/5 — Free wash *2021-07-31, version 7.0.4* Right on time. Just add your debit card and redeem reward ### 5/5 — Carwash Was Ok *2021-07-31, version 7.0.4* We were pleased to get a free Ultimate car wash through the rewards app. However, we still had bugs on our windshield. We liked it better when someone would actually take a mop to the windows. Also every time we go through we still have to rewash the back window of our Tahoe as the water, soap and wax always leave big streaks. Other than that our vehicle looks great and the people working at your stores are always friendly and happy to serve the customers. ### 5/5 — Nice wash! *2021-04-03, version 4.18* I’m so happy with my wash!!! ### 5/5 — Car wash *2021-02-06, version 4.18* Great service and even better personnel ### 5/5 — Awesome *2021-02-05, version 4.18* Love these guys first class every time all the time ### 5/5 — The best around *2020-11-05, version 4.16* Always quick, always courteous always professional. A darn decent wash for the price. ### 5/5 — Thanks *2020-10-02, version 4.15* Always great ## Most critical reviews (10 lowest-rated) ### 1/5 — Bugs *2025-09-22, version 45.5.2* Tell them there was extra bugs on the front didn’t bother Harley spraying it all too quick nobody behind me, but they didn’t have time to do it right ### 1/5 — Upload CC/DC info? *2025-02-26, version 39.3.1* I’m at a loss to understand why this app receives such high reviews. Crew requires you to upload CC or DC info for points/credits. This applies to manually scanned receipts as well. If Target can’t keep this information secure, what would make you think a car wash franchise could? Deleted. ### 1/5 — Free car wash reward *2025-02-24, version 39.3.1* My Free Reward on the app wasn’t working ### 1/5 — No barcode for scan *2025-01-25, version 37.0.0* App keeps not showing a barcode when clicking on view… ### 1/5 — Terrible *2023-12-12, version 25.0.0* I already have an account yet there is no way to login to it from this app. The only option is to create a new account. I don’t understand the logic here. ### 1/5 — Worthless app… *2022-11-23, version 9.1.7* Just became a monthly Crew Ultimate Wash member , hoping that the app would recognize my permanent membership & offer me information about my membership & the location of nearby washes.. Nope! Using my iPhone camera to scan the Crew ID sticker, located on the lower drivers side codified my windshield, as a simple way of at least partially validating my identity makes sense, but that’s not an option. I question the value of this app to faithful customers who are monthly subscribers… 😢 ### 1/5 — Confused about qualifying purchases *2022-05-08, version 9.1.7* Are rewards only based on car wash purchases? Or is it any purchase made with registered cards run as credit? I've looked through all the terms and such and haven't found the answer. ### 1/5 — Tracks credit card transactions *2021-08-11, version 7.0.4* By adding your credit card to this app you authorize Thanx to monitor all of your credit card transactions. ### 1/5 — Bad ap *2019-06-17, version 2.15* As a existing customer, it won’t let you log into your account. Click on the ap and it instantly wants a credit card info, and won’t let you sign in to account. ### 1/5 — Doesn’t work on cellular data *2019-02-24, version 2.8* The app only works on WiFi. If you want to redeem a coupon you have to be on WiFi and then get to the car wash within 60 minutes. The coupons do work this way but it’s really inefficient and stupid. The app needs corrected. ## Most praised reviews (10 highest-rated) ### 5/5 — Exceptional Wash *2026-08-21, version 50.0.3* Can’t go wrong with Crew Carwash. Wish the offered interior clean, but might not have the space for this at this location. ### 5/5 — Rob’s review *2025-03-14, version 39.3.1* Live moves quickly, staff is always nice, you get a good wash. Highly recommend ### 5/5 — Excellent clean *2025-01-20, version 37.0.0* Happy to drive through got my car excellently cleaned in minutes. Feel good. ### 5/5 — KG *2024-09-19, version 34.2.11* Shelby was a great help redeeming a coupon that I had on my phone Very nice and patient ### 5/5 — Great service *2024-03-21, version 27.1.0* Got In-N-Out real fast. Very clean nice friendly people beautiful smiles will definitely go here again. Love ### 5/5 — All those bubbles!! *2023-11-08, version 16.3.0* Great staff at Carmel’s Crew Carwash! Polite and super friendly!! Thanks for the great wash and service!!! ### 5/5 — Bad Service *2023-08-22, version 15.1.1* Came and got an ultimate wash had to go back through again because a couple of spots were missed . The person spraying the cars didn’t even look at my windshield to read what was wrong . Had to go back through 3 times . It’s sad you pay $22.00 dollars for a wash and can’t get what you paid for . Should make sure the people they hire do there job better. ### 5/5 — Easy peasy lemon queezy *2023-05-25, version 12.0.1* Love it! Easy to use and redeem Coupons! ### 5/5 — Excellent app! *2023-04-18, version 12.0.1* Thank you for such a great app. We love crew and have such wonderful experiences there. Our cars always look great! ### 5/5 — Always great wash and service *2023-02-06, version 11.0.5* I LOVE Crew Carwash. Great service and thorough washes! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*