# CrewMobile — Manage Crew Duties & Messages

> Airline crew duty and message management with optional premium features. (iPhone/iPad app by CAE Flight Services USA Inc..)

- Source: https://appshunter.io/ios/app/crewmobile/id532094233 (this page in markdown: same URL + `.md`)
- Developer: [CAE Flight Services USA Inc.](https://appshunter.io/developer/1773707397)
- Category: Travel, Business
- Price: Free with in-app purchases
- Rating: 1.60/5 from 35 App Store ratings · 23 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 17 MB
- Languages: American English, Dutch, French (France), German (Germany), Italian, Brazilian Portuguese
- Released: 2012-06-17
- Data updated: 2026-09-14
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/crewmobile/id532094233/reviews.md

## What is CrewMobile?

CrewMobile is for use with the merlot.aero suite of products - Merlot Aero and Geneva. merlot.aero allows airline operations staff the ability to securely distribute timely and relevant information to crew.

With CrewMobile, airline crew can view duties, duty changes and messages. Crew can also acknowledge duty changes and messages. Please check with your airline to find out whether they have allowed CrewMobile access and which features are available to you.

- secure log on
- view duties, flights and crew
- view accommodation and training details
- view and acknowledge duty changes
- view and acknowledge messages from airline
- sign on/off for duty
- check your expiry status for critical courses and certifications
- receive notifications for duty changes and messages from airline

Premium Features:

- Advanced Flight Info: View additional information about your duty flights, including delays, passenger numbers, special service requests (where available from your airline), and receive notifications of estimated departure time changes.
- Calendar Sync: Sync your duties list with your device calendar app.
- Language Packs: Use CrewMobile in Chinese, Spanish and Indonesian.
- Wake Up Calc: Calculate wake up time and set alarms for your duties.
- Swaps and Trades: Search ideal pairings from your airline's Swap Board, based on your criteria, submit swaps and offers and check approval status.
- Open Time: Exchange your duty for a day off or reserve via the Open Time Board.
- Expenses: View and submit expense claims.
- Rules Checker: View your period hours, duty and rest limits for each duty.
- CrewWatch: Check upcoming duties and flights on your Apple Watch.


LOG IN

Please use your usual Merlot, Geneva or company directory credential to log in. The mobile token is available from the Login Center in the top-right corner of CrewPortal, or contact your Merlot administrator.


ABOUT MERLOT.AERO

As merlot.aero joins CAE, operators around the world can now experience seamless crew management and training operations solutions like never before. CAE provides robust crew operations and optimization software, helping airlines and business aircraft operators make optimal data-driven decisions, faster than ever before.

Privacy Policy: https://www.cae.com/privacy-policy/
Terms of Use: https://www.cae.com/terms-of-use-agreement/


PREMIUM FEATURES

CrewMobile is free to download and use for duties, duty changes and messages. The following premium features are available for purchase as a personal subscription.

Available monthly subscriptions:
- CrewMobile Advanced Flight Info
- CrewMobile Calendar Sync
- CrewMobile Language Packs
- CrewMobile Wake Up Calc
- CrewMobile Swaps and Trades
- CrewMobile Open Time
- CrewMobile Expenses
- CrewMobile Rules Checker
- CrewWatch

Prices and taxes may vary by location. The local currency price for your location will be displayed on the purchase screen before you purchase. Some premium features might not be available to you, depending on your airline.

Subscriptions will be charged to your preferred payment method in your iTunes account. Your subscription will automatically renew unless cancelled at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period. No cancellation of the current subscription is allowed during active subscription period (if you cancel, your subscription remains active until the current period expires).

You can manage your subscriptions in Account Settings after purchase. You can also access this screen from the CrewMobile home screen, tap on your name (log in center) > My Subscriptions > Manage Renewals to manage your subscriptions after purchase.


TECHNICAL SUPPORT

If you are an employee of a merlot.aero customer airline and are having issues and/or suggestions on the app, please contact us at appstore@merlot.aero.

## Key features

- View duties, flights, and crew details
- Acknowledge duty changes and messages
- Sign on/off for duty
- Check course and certification expiry
- Receive notifications
- Advanced flight information (premium)
- Calendar sync (premium)

## Pricing and in-app purchases

Base price: Free.

**Subscriptions**

| Subscription | Price | Period |
| --- | --- | --- |
| Expenses | $2.99 | per month |
| Wake Up Calc | $0.99 | per month |
| Swaps | $8.99 | per month |
| Flight Info | $0.99 | per month |
| Calendar Sync | $2.99 | per month |
| CrewWatch | $4.99 | per month |
| Open Time | $4.99 | per month |
| Language Packs | $0.99 | per month |
| Rules Checker | $2.99 | per month |


## Recent user reviews (10 of 23)

All indexed reviews: https://appshunter.io/ios/app/crewmobile/id532094233/reviews.md

### 1/5 — No improvement in years

*2026-05-22*

I read all the reviews of two years ago and nothing has changed.
Also i can’t believe that there’s no chance to turn the app in dark mode, specially if it’s designed for Crews!

### 2/5 — Expensive trash

*2025-09-03*

Everything useful is extra. Calendar sync is $4 a month and is not helpful for sharing with family, there aren’t enough details included. It is slow to load if it ever does and confirming changes is clunky and tedious.

### 1/5 — Never allows me to log in

*2025-07-10*

I have never been able to use this. Every time I try to log in it says not searchable.

### 2/5 — Not working

*2024-12-10*

Not working since the last update

### 5/5 — Calandra

*2024-12-05*

How do I add this to my calendar

### 1/5 — Monthly View is trash

*2023-10-17*

Used to have dots to denote Off, Reserve, Flight on the monthly view. No longer there so now it’s just a stupid calendar with no info. Trash.

### 1/5 — Another crap product from merlot

*2023-10-16*

Don't count on this working offline.  Expect each page to have little information and dig through multiple menus to find what you want even though everything could usually fit on one page.

### 1/5 — Not consistent

*2023-09-15*

We have to change our passwords often. Every time we change our passwords it take like 3 days for me to get logged back in to Merlot. It just stays on a blank screen. I remove the app and download again. It’s too much. I also don’t like that X days show up on my calendar. I have to go in and delete them. Doesn’t update calendar consistently either.

### 1/5 — Scam

*2023-09-07*

Activated $6.99 Watch subscription. It’s taken my money. Reinstalling the app on both phone and watch has failed to work. Watch says to turn on subscription, phone says subscription active.

Getting a refund is damn near impossible. 

Disgusting. Not sure what I was thinking for $7 a MONTH!!! What a rip off! 

As a side note. It would be nice if they used a colour coding on the list and month page to designate a difference between duty, standby and rostered days off. 

Developer clearly doesn’t use this each and every day. Wouldn’t be be nice to glance at the month view and have a clear pictorial representation of work/ standby and duty days? Aside from stealing my money today. This would be a welcome addition from everyone who uses the app. If I get a timely refund and this addition is added, I would gladly change my review.

### 2/5 — Great app - Issue Sharing Synced Calendar

*2023-07-27*

Great App for our airline. Have purchased the Sync to calendar subscription so I can share the calendar with my parents but once shared, each time calendar seems to update the shared option, colour of the calendar options all revert and unable to keep the calendar shared with family. Unable to find a support site to create a ticket or contact options.

## Frequently asked questions about CrewMobile

### How do I log in to CrewMobile?

You can log in using your usual Merlot, Geneva, or company directory credentials. The mobile token can be obtained from the Login Center in CrewPortal or by contacting your Merlot administrator.

### What are the basic features of CrewMobile?

Basic features include secure log-on, viewing duties, flights, crew details, accommodation, training, duty changes, messages, and checking expiry status for courses and certifications.

### What premium features does CrewMobile offer?

Premium features include advanced flight info, calendar sync, language packs, wake-up calculator, swaps and trades, open time management, expense claims, rules checker, and Apple Watch integration.

### How much do CrewMobile premium features cost?

Premium features are available as monthly subscriptions, with prices like $0.99/month for Flight Info and $2.99/month for Calendar Sync. Prices and taxes vary by location.

### Is CrewMobile available on all devices?

CrewMobile is supported on Apple Watch, iPhone, iPad, and iPod. It is designed for use with the merlot.aero suite of products.

### What is the update frequency for CrewMobile?

The app was last updated on November 27, 2024, indicating regular updates. The latest version is 4.8.1.

### What is the user sentiment for CrewMobile?

CrewMobile has a rating of 1.6 stars from 34 ratings, suggesting a generally negative user sentiment based on available data.

### Is CrewMobile safe for all ages?

CrewMobile has an age rating of 4+, indicating it is suitable for children and adults. The app is designed for professional use by airline crew.

## Version history (last 5 releases)

### 4.8.1 — 2024-11-27

- Calendar export fix and other improvements

### 4.8.0 — 2024-08-22

Multi-rank feature is now available in this release. allowing the crew to  swap duties with different ranks
This version includes security and reliability updates. It also addresses an issue with calendar and date selection.
Several bug fixes and improvements.

### 4.7.6 — 2024-03-06

This version includes security and reliability updates. It also addresses an issue with calendar and date selection.

### 4.6.1 — 2023-11-28

Platform updates and various bug-fixes.

### 4.5.2 — 2023-09-07

- New: Call in sick for your duty and view your leave balance, if enabled by your airline.
- Various bug-fixes.

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## More apps by CAE Flight Services USA Inc.

- [AircraftMobile](https://appshunter.io/ios/app/aircraftmobile/id552775499)
- [RosterBuster Crew App](https://appshunter.io/ios/app/rosterbuster-crew-app/id1035558169)
- [FlightLog](https://appshunter.io/ios/app/flightlog/id1490793403)
- [RB Pilot Logbook by CAE](https://appshunter.io/ios/app/rb-pilot-logbook-by-cae/id1491913104)

All apps by CAE Flight Services USA Inc.: https://appshunter.io/developer/1773707397

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-14.*