# Crews Bank — user reviews > 57 indexed App Store user reviews of Crews Bank by Crews Bank &Trust, rated 4.80/5 from 5,432 ratings. - Source: https://appshunter.io/ios/app/crews-bank/id1604639875/reviews - App overview in markdown: https://appshunter.io/ios/app/crews-bank/id1604639875.md - Rating breakdown: 5★ 4,899 · 4★ 323 · 3★ 78 · 2★ 28 · 1★ 104 ## What do users think of Crews Bank? Overall sentiment: positive **Pros** - 👍 Excellent customer service - 🚀 Fantastic mobile app - 💡 Hometown feeling - 🚀 Easy to use **Cons** - 🐛 Mobile deposit issues - 🐛 Compatibility problems with older devices - 🐛 Balance not updating **Commonly reported bugs** - Mobile deposit errors - Balance not updating after transactions **Most requested features** - Increase mobile deposit limit - Improve mobile deposit reliability - Compatibility with latest iOS versions ## Newest reviews (12 of 57) ### 5/5 — Employees!!! *2026-04-15, version 3.32.0* Excellent people work here! Always helpful. I’m very fortunate to have found such a customer friendly bank!!! ### 2/5 — Daily Mobile Deposit *2026-04-08, version 3.32.0* You need to make the daily deposit maximum higher than $2500 ### 5/5 — Reliable *2026-04-03, version 3.32.0* Dedicated and professional crew. Always has our interests at heart. Thank you! ### 3/5 — Check pay *2026-01-16, version 3.30.0* I should be able to arrange ACH payments when pay E offers ACH details. Still not available. ### 5/5 — Great service from my local banker Carolina from the Port Charlotte blvd branch *2025-12-02, version 3.28.0* She knows my by my first name even when I’m a little shook up because of life she assures me that everything will go well and the service is very professional and prompt always straightforward never beating around the bush and that’s why I recommend her to anyone. I know that is looking for that. Old school banking field thank you so much and we will be speaking soon. Thank you. ### 5/5 — Great Bank *2025-10-14, version 3.27.0* Great bank, and great customer service. ### 2/5 — Could be better *2025-07-28, version 3.25.1* Debits are not given a minus sign and a running balance on each transaction. My other bank apps are much better! ### 5/5 — The best bank services I ever had. *2025-07-17, version 3.25.1* The assistance by phone or in the bank facilities in Wauchula it’s excellent. Thank you very much. ### 5/5 — Great Service *2025-05-16, version 3.23.0* The Sebring location staff is very service oriented and professional. The service is great, try it, you’ll like it. Champ ### 5/5 — Easy deposits *2025-04-09, version 3.21.0* I love using the app to make my deposits for our small business! Easy to access and saves loads of time!! ### 3/5 — Security issues *2025-04-07, version 3.21.0* Your security is causing me a problem. If I do a transaction on my phone the next time I go into the web page on my computer it will block a transfer or bill pay. I then have to call the bank to unlock the account so I can use my desk top. ### 5/5 — Convenient *2025-03-14, version 3.21.0* Love the convenience of being able to use this app! ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t cover my needs *2026-07-30, version 3.36.0* It doesn’t let me move my money around past 7pm ### 1/5 — I do not have the update phone unable to❗️ *2026-06-24, version 3.28.0* Do not FORCE someone to have an update on their phone in order to have access to my banking- I am not able to update❗️so now I DO NOT have access- to something that I should always have access ! and clearly you're not writing my review unless I give you the full stars ### 1/5 — Please fix this. *2026-06-03, version 3.28.0* I don’t have a phone or iPad that’s able to use 18.4. They’re older models. I’m 79 and can’t afford to purchase anything newer. What am I supposed to do? Find another bank? I guess I’ll have to. You obviously don’t want anyone that’s poor or old to use your bank. Thanks so much. ### 1/5 — Update *2026-06-03, version 3.28.0* I’m unable to update. I have an older phone. Please fix this so I’m able to see my online banking. ### 1/5 — Very poorly done *2026-03-26, version 3.32.0* Honestly I always have issues with this bank and will soon be going to another one ### 1/5 — Stitchman78 *2026-02-04, version 3.17.0* I can’t get on this app I have always had problems with it, since crews bank took over. It’s a shame because I have been with this bank for over 35 years!! Maybe it’s time to move on. ### 1/5 — Can’t get there *2026-02-03, version 3.17.0* Trying to log in and I keep getting a update required. Update requires IOS 18. My tablet only goes to sixteen so I can’t update. App is not backward compatible. ### 1/5 — Update doesn’t load *2025-10-30, version 3.17.0* Trying to log in and I keep getting a update required dialog but when selected no place to accomplish the update. ### 1/5 — Crews App *2024-03-20, version 3.5.0* My bank decided to make us use a new App. Ihave a IPhone 7 Plus. It won’t take 16.0s.No I have no way to get into my bank or access any numbers. I have a business to run I think I’ll change banks. ### 1/5 — MOBILE DEPOSIT DOES NOT WORK *2023-12-23* Takes at least 5 attempts every time I need to deposit a check. Ongoing issue. ## Most praised reviews (10 highest-rated) ### 5/5 — Best bank in Florida *2026-08-03, version 3.36.0* I have had a checking account at Crews Bank for eight years and by far they are the best bank in Florida. Always there when I need them and super helpful. ### 5/5 — Graduation Gift *2026-07-15, version 3.35.1* Recently I had to get a bunch of really good $10.00 dollar bills for a graduation gift. I didn’t need them for a couple weeks but when I went back to the bank three days later they had them ready for me. I was so impressed and it made my granddaughters graduation party so much better. It’s the branch at Peachland in Port Charlotte , Florida. Everyone there is always so nice each time I’m there. ### 5/5 — Join the Family *2026-06-23, version 3.35.1* Excellent customer service and a great staff. Crews Bank has a welcoming, family-owned feel that’s hard to find these days. The facility is always clean, quiet, and relaxing—almost like a library. It’s the kind of place where you can comfortably sit and unwind, even if you’re not there for a transaction. Highly recommended. If you’re looking for a bank that values relationships and provides a calm, customer-focused atmosphere, I highly recommend Crews Bank. ### 5/5 — Best Bank *2026-06-21, version 3.35.1* In my 60s, I’ve had probably had over 10 banks over my years and this is the best bank I’ve had! ### 5/5 — Can’t update Crews Bank due to IOS 18 required *2026-06-05, version 3.28.0* Sad but true what is your remedy to keep your bankers? ### 5/5 — Crews Bank *2026-06-04, version 3.34.1* The staff are absolutely amazing! Especially Lucy, Payton and Monica. They all deserve a raise!!! ### 5/5 — Punta Gorda branch *2026-06-02, version 3.34.1* The ladies and gentlemen in the bank at Punta Gorda branch are so caring, friendly and we love banking with Crews ### 5/5 — Please fix this problem! *2026-06-01, version 3.28.0* I do not have a 18.4 phone or later. I can not update your banking system. I will not up grade my phone just to accommodate your new banking protocol. Please fix this dilemma, so I can see my banking online, or you will be forced me to switch banks. The choice is yours. ### 5/5 — Great customer service! *2026-05-14, version 3.33.0* With out fail, wether I’m going in or using the drive through, I get great customer service! Dave Appelo Sr. Owner Apex Roofmasters inc. ### 5/5 — Robert Gray *2026-05-14, version 3.33.0* I have done business with Crews bank now for 5 years. Today trying to pay bills and had a larder than normal bill to pay, but cannot pay it as they need to revue my account. It is my money and should be able to spend when and how I want. I know today it is about security but again it is my money and should not have to have a review to spend it --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*