# Crime Investigation Escape — user reviews > 16 indexed App Store user reviews of Crime Investigation Escape by HFG ENTERTAINMENTS, rated 3.90/5 from 33 ratings. - Source: https://appshunter.io/ios/app/crime-investigation-escape/id1547569443/reviews - App overview in markdown: https://appshunter.io/ios/app/crime-investigation-escape/id1547569443.md - Rating breakdown: 5★ 17 · 4★ 6 · 3★ 4 · 2★ 1 · 1★ 5 ## Most critical reviews (10 lowest-rated) ### 1/5 — Don't get it *2024-10-10* Doesn't work and previous complaints have not been fixed. **Developer response:** Sorry for inconvenience happened to you in this game. We have noticed your issue. Can you share extra details like level number in where you have been facing the error. We are ready to help you. Do continue playing and share your experience ### 1/5 — Forces you to buy hints to proceed *2024-10-02* Even after I had solved the puzzle, it would not accept my solution until I clicked on hint and it charged me five coins. Then the hint was exactly what I had just typed in. There is ZERO criminal investigations. The puzzles have nothing to do with the crime at all. **Developer response:** Sorry for inconvenience happened to you in this game. We have noticed your issue. Can you share extra details like level number in where you have been facing the error. We are ready to help you. Do continue playing and share your experience ### 1/5 — Can’t skip levels *2024-05-06* Playing this is fun, but many levels are glitchy and I can’t play. And many mini games won’t allow me to utilize the skip. Button is there, but when hit…won’t let me even go in and buy coins to skip. **Developer response:** We are sorry to hear that you've been having a negative experience. I've passed on this feedback., In the upcoming update, we will change. Enjoy playing our games and join us in all of our future ventures. Go to the title page, press the news button, and select trending and recommended games and the latest games. To continue playing and share your experience. Now we are working on new furthers and more user-friendly gameplay. ### 2/5 — Crime investigation *2024-09-20, version 1.4* Really great game to start with, until the game keeps glitching. ### 2/5 — Bon jeu mais beaucoup de bug *2024-05-12* Super jeu mais beaucoup de bug qui empêche la progression. C’est dommage! **Developer response:** Merci d'avoir contacté le support HFG. Nous avons remarqué votre problème. Pouvez-vous partager des détails supplémentaires, comme le « numéro de niveau » dans lequel vous avez été confronté à l'erreur ? Pour qu'il soit plus facile de régler vos problèmes. ### 2/5 — Love it, but I’m stuck *2021-03-15* Completed Peters Guest House and it will not let me advance to the next level. Played that level twice but it will not continue. Love the game and wish I could continue. ### 3/5 — It was fun until it wasn’t ' *2026-05-28* There’s a glitch where everything starts blinking so I can’t finish the level. **Developer response:** Thank you for your feedback! We’re sorry to hear about the blinking issue. Please share the level number where this happens, so we can check and assist you further. ### 3/5 — Good, challenging game. Lots of glitches *2021-03-30, version 1.0* I've played this game for a while, and I really enjoy it. It's not too easy, nor impossible to do. My only complaint is that it is quite glitchy. I've had to redo entire levels because the page looks like it's continually refreshing. Even more annoying now is that I've completed all the sections, but have three or four levels to go to finish the whole game, but in A Secret Plan, in the "Hospital", there is a numerical clue. I've entered the number in the section it's meant to be entered but no matter what I do, the lock just stays locked. I cannot proceed any further, so having completed around 100 levels, I am now stuck in a loop. Very frustrating. ### 3/5 — I really like it, but... *2021-03-21* I’m stuck on level 14. There seems to be a glitch in the boat/passenger puzzle. When I move one family to a room, it doesn’t stick. I try to move another family and it removes the first. ### 3/5 — Clever *2021-03-04, version 1.0* Hard puzzle ## Most praised reviews (6 highest-rated) ### 5/5 — Please make more *2022-01-02* Please make more of these games…so entertaining **Developer response:** Thanks for taking the time to review and rating! If you have any other queries or clarifications, write here we are here to help you. ### 5/5 — Happy *2021-08-08* Keep making these PLEASE LOVE LOVE LOVE THEM **Developer response:** Thanks for taking the time to review and rating! If you have any other queries or clarifications, write here we are here to help you. ### 4/5 — Crime investigation escape *2024-05-27, version 1.4* This is an excellent game. But … Was disappointed as the games kept glitching and couldn’t play past level 21 . If this glitch can be fixed I would most certainly keep playing. ### 4/5 — The mini games are glitchy *2024-03-15* Big fan of this game! However, I’ve found that the mini games on most levels are super glitchy. The coin under the red question mark keeps rapidly alternating between 5 and 10 coins. The only button that seems to work is the exit (x) button. Some mini games are so glitchy that you can’t even play them. (Literally the game itself will rapidly alternate images, making it impossible to even attempt to play and the only button that seems to work is the exit (x) button again.) I’ve tried restarting my phone, deleting the game and reloading it onto my phone (it does not save my progress in the game and I have to start the game over again. I was on level 46 when this started happening and I had to restart the entire game again. It’s now starting to do this on The Reporter and The Murder storyline.) Other than that, great game! **Developer response:** We are sorry to hear that you've been having a negative experience. I've passed on this feedback., In the upcoming update, we will change. Enjoy playing our games and join us in all of our future ventures. Go to the title page, press the news button, and select trending and recommended games and the latest games. To continue playing and share your experience. Now we are working on new furthers and more user-friendly gameplay. ### 4/5 — Great but... *2022-03-05* I have really enjoyed playing this game, but it has a few issues that made me give it 4 stars instead of 5. 1) you cannot zoom in, which makes it difficult to spot some of the items laying around. 2) some of the puzzles are glitchy, forcing you to skip it (i.e. math errors, things won’t stay in place, etc.) 3) the dialogue is terrible! i actually like to read or listen to the storyline dialogue of games that i play, but this one was tough to follow. **Developer response:** We regret inconvenience happend to you .We need to know this issuse is happening all levels or in any particular levels.If any particular level means please mention the exact level where your fcaing the issues so that it will be easier to sort out your issues . ### 4/5 — Great Game *2022-02-10* I love all the point and click/hidden objects puzzles games from this developer. There are tons of levels for hours of game play. My only complaint is that it’s very, very buggy. I had to skip over puzzles many times because they weren’t working correctly. I still enjoyed the game. Also, you can pay to disable ads. **Developer response:** Thanks for contacting HFG. We need to know this issue is happening at all levels or at any particular level. If any particular level means please mention the exact level where you are facing the issues so that it will be easier to sort out your issues. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*