# CrimeDoor — user reviews

> 147 indexed App Store user reviews of CrimeDoor by Navigation Media, Inc, rated 3.90/5 from 759 ratings.

- Source: https://appshunter.io/ios/app/crimedoor/id1529358461/reviews
- App overview in markdown: https://appshunter.io/ios/app/crimedoor/id1529358461.md
- Rating breakdown: 5★ 474 · 4★ 65 · 3★ 29 · 2★ 24 · 1★ 167

## What do users think of CrimeDoor?

Overall sentiment: negative

**Pros**

- 🚀 Immersive AR crime scene exploration
- 📚 Comprehensive true crime content library
- 🗺️ Interactive crime map

**Cons**

- 🐛 Frequent app crashes and loading issues
- 💰 Too much content locked behind paywall
- 🔍 Lack of free crime scene access
- 🤖 Generic news app experience after update

**Commonly reported bugs**

- AR crime scenes not loading properly
- Search function not working as expected

**Most requested features**

- Bring back the old 3D crime scene exploration
- Add more free crime scene access
- Improve app stability and performance

## Newest reviews (20 of 147)

### 4/5 — We need it baaaaackkk 😩

*2025-02-10, version 6.0.0*

I miss crimedoor 😩😩😩

### 1/5 — Do not download

*2024-11-15, version 6.0.0*

Do not download this app. They are just collecting email addresses and then they don’t send you a link or anything. You are not able to continue on the app if you don’t get a code. This is an old app and it seems like it’s not been maintained and  they are just harvesting emails.

### 1/5 — Go back to the old one

*2024-08-10, version 6.0.0*

This is terrible go back to the old crime door app this is stupid we can just resherch new we want the old one back

### 1/5 — New format

*2024-06-22, version 6.0.0*

Please bring back the old format. This one sucks.

### 1/5 — Disappointed

*2024-06-19, version 6.0.0*

It’s not what it use to be. I loved that it had lists of true crime cases and It had pictures for some of them. I’m a big true crime fan and this was the best app I came across. Im disappointed in what it is now because I used to spend hours reading the cases. The old style was more interesting.

### 1/5 — Sad just sad

*2024-06-08, version 6.0.0*

If I could give it 0 stars I would. I used to love this app and just recently redownloaded it expecting to it to have the basic and unique features of reading about past true crimes that happened in my neighborhood and their locations. I’m extremely disappointed on the new updates and how much it has regressed. Now they only report about news that I could view in any other news outlet. Sad.

### 1/5 — Got worse

*2024-04-27, version 6.0.0*

This app used to be really cool, showing popular cases and showing a lot of photos. Unfortunately it appears to just be news now. Tried to search a case and nothing came up while I was going through multiple pages. I know for a fact this app used to have the case as well. Sad.

### 1/5 — Just…. Bad

*2024-04-20, version 6.0.0*

I heard about this app through a Ted Bundy podcast, saying how you can come on and take a look a the crime scene through an interactive experience, when I downloaded the app and searched Ted Bundy, nothing even comes up besides an article of where to watch his documentaries. This is just a news up, don’t bother…. It’s so stupid.

### 1/5 — Infuriating

*2024-04-12, version 6.0.0*

This used to be my favorite app. I would spend hours reading about cases and now it’s absolutely useless. After reading the recent reviews, it seems as if I am not alone. Do you guys even read what people are saying? Doesn’t seem like it! Really disappointed in your platform for not even caring and typing the same AI response back to every review. Do better. CHANGE. IT. BACK.

### 1/5 — Hate it

*2024-04-07, version 6.0.0*

Hate the updates to the app. It was unique and awesome before. Loved the map feature in particular. Completely ruined it by taking away the features people wanted it for in the first place. Ridiculous.

### 1/5 — Had to delete app

*2024-03-28, version 6.0.0*

Just not anywhere near as good as it used to be. Was one of a kind now its just a trash news article app.

### 1/5 — USED TO BE SO MUCH BETTER

*2024-03-06, version 6.0.0*

You can’t even “enter the door” of crimes like you used to be able to?? Ya know, the WHOLE REASON THE APP WAS CALLED CRIMEDOOR???? New app is AWFUL

### 1/5 — Not What It Used To Be

*2024-02-16, version 6.0.0*

A few years ago this app was incredible. It was a map of true crime pins across the USA - you could click on each pin and step inside the crime. Now it’s just a crappy news site. Extremely disappointed in what this has become.

### 1/5 — Disappointed

*2024-02-04, version 6.0.0*

I’ve been using the app for years researching and reading about crime and I fell in love with the 3D interactive experience and the use of the map feature. The app looked cool and sophisticated but since recently getting back into it, it now feels like a bad buzzfeed article. It feels so dreadfully boring and confusing to use, I miss the old version and had to delete the app :(

### 1/5 — App has changed

*2024-02-02, version 6.0.0*

Went to log on for the first time in a while and realized it’s a whole different app. Feels like I’m scrolling through those fake article ads at the bottom of websites. I really enjoyed scrolling through the map, checking updates on cases and seeing new cases appear. This is a shame and I’ll have to try and find another crime app that is similar to the old crime door

### 1/5 — If it ain’t broke don’t fix it.

*2024-01-27, version 6.0.0*

I miss the old CrimeDoor. This new update is terrible I liked seeing new and old crimes but where’s the 90s crime and on this day crimes I don’t want 1800s smh. Wish you’d go back to before.

### 1/5 — Bring back the augmented reality

*2024-01-17*

CrimeDoor's Augmented Reality feature is a game-changer in the world of true crime exploration. Much like the popular podcast 'Crime Junkie', it brings the often overlooked details of crime scenes to the fore, fostering education and awareness. The AR feature allows us to examine these scenes closely, in a way that text or audio simply can't convey. It's not about sensationalizing crime, but about understanding it better, and potentially helping to solve cold cases. We need the AR feature back because it brings a new dimension to our understanding of these serious events, much like 'Crime Junkie' does with its deep dives into each case. It's an essential tool for those of us deeply invested in the world of true crime. Every detail matters.

### 1/5 — Disappointed in the change

*2024-01-07, version 6.0.0*

What happened to the crime map? This used to be my favorite app because it had an interactive map with crime cases. Super upset about the change. :(

### 1/5 — Crime Door old version

*2023-12-31, version 6.0.0*

BRING BACK THE 3D CAMS!! ITS SO BORING NOW!

### 2/5 — Not what I remember

*2023-12-28, version 6.0.0*

I remember being able to go on the app and walk through crime doors and look around the crime scene but you can’t do that anymore or if you can it doesn’t work on my phone. It’s just news articles which is fine but being able to walk through the crime doors was what made it really fun to use

## Most critical reviews (10 lowest-rated)

### 1/5 — Firewall

*2026-04-13, version 6.0.0*

I have not been able to get into this app for 4 years. This time it’s a firewall!!!! This is a wonderful iPhone. Removing app…..again. Done.

### 1/5 — Worst App Experience I’ve Had — Completely Broken and Overrun by Ads

*2026-02-04*

This app is completely broken. It has never worked properly for me. Every single time I open it, one of two things happens: either the app doesn’t function at all, or I’m immediately buried under aggressive, unclosable ads that take over the entire screen. About half the time, the app simply fails to work in any meaningful way.

The ads are not just intrusive — they are predatory. Full-screen pop-ups repeatedly attempt to force redirects to third-party App Store links, often without any clear way to close them. The interface is hijacked to the point where accessing actual content is impossible. This feels intentionally designed to trap users in ad loops rather than provide a usable product.

This is not normal monetization, and it’s not acceptable app behavior. It feels more like adware than a legitimate application. Whatever concept this app claims to offer is completely buried under broken functionality and abusive advertising tactics.

One star. Do not waste your time.

### 1/5 — Locked?

*2025-09-10, version 6.0.0*

Every time I try to open this app it says maintenance mode is on. Does this app even exist anymore?

### 1/5 — Not working!!

*2025-08-14, version 6.0.0*

I downloaded the app several times and it’s not working. It keeps on saying “maintenance”. Help, I love this app.

### 1/5 — New Look

*2025-07-14, version 6.0.0*

Update: I still keep coming back to check an see if they changed things back to how they were. I haven’t downloaded the app cause it doesn’t look like it’s changed at all and thats so upsetting. I’ve checked their website too and for months now it has said “Maintenance Mode” so I’m assuming they’re fixing something but dang I miss how it used to be 

They just changed how the whole app looked a day ago. Instantly do not like it. I liked it how before there was “This day in crime History” with a new one almost daily. This new look is very confusing and honestly completely ruins this app for me now.

### 1/5 — What’s up with Maintenance Mode?

*2025-04-25, version 6.0.0*

This app used to be amazing. I had no problem paying for it because it was just that good.  Then it was watered down to basic articles. For the past 6+ months it’s been locked in “maintenance mode”.  Unfortunately, I’ll probably delete it since it’s apparently a dead app.

### 1/5 — bring back the map

*2025-04-01*

already wrote a review about a year ago but i’m back to remind yall. i’m not sure if you were facing issues for having the crime map or whatever but if you weren’t then just bring it back. a lot of people enjoyed the 3D stuff but personally i just enjoyed the map. i was learning about so many crime cases local to me that i would’ve never heard about. everyone complaining about the new update is recieving the same robot type of reply “We’re sorry to hear but thanks for the feedback” yeah we get it, just change the app back man. All your newest reviews are 1-2 stars for a reason. We miss the old app.

### 1/5 — Wish it was the same

*2025-01-02, version 6.0.0*

I don’t know why you guys would ever change the app to this it used to be so informative visually being able to have to actually walk through the door of the crime and now it’s just news articles like what the app is literally called crime door can you guys please bring back it back how it was with the map do you guys even take into consideration how bad the app is tanking because of this and actually go back to how it used to be and just fix the bugs from the 3d part

### 1/5 — Don’t Bother

*2024-11-20, version 6.0.0*

Reinstalled the app after a while away from it and excitedly opened it to find…..nothing. It’s literally just a page to input my email address for their “newsletter” (which I already get). Absolutely ZERO features on this app now.

### 1/5 — Not what it used to be

*2024-11-15, version 6.0.0*

This app used to be so cool and interesting. It would let you read about true crimes that happened nearby and I could read so many interesting cases for hours. Now with this update it’s all changed and it’s just a boring news site. Uninstalling.

## Most praised reviews (10 highest-rated)

### 5/5 — Nice

*2023-11-04, version 5.0.0*

Intresting new app I just added

### 5/5 — So happy

*2023-11-03, version 5.0.0*

All in one place, so happy

### 5/5 — Love it!

*2023-10-26, version 5.0.0*

This news feed is way better

### 5/5 — Nice

*2023-10-24, version 5.0.0*

Nice to see a veriety of topics covered

### 5/5 — This app is EVERYTHING

*2023-03-24, version 2.6.21*

I absolutely love the wealth of knowledge this app provides. The cases we normally would never hear about are right here at our fingertips. I love how they keep the focus on the victims, the real-time updates on cases and trials, and how they bring awareness to several issues such as mental health and intimate partner violence.

### 5/5 — Haven’t seen a app like this

*2022-11-11, version 1.7.21*

This app is unique I’ve never seen anything quite like it the way they thought of every single angle to portray their crime scenes is truly amazing. I would recommend this five out of five.

### 5/5 — Nice

*2022-11-05, version 1.7.21*

It was good to know about the history and what happened in the past.

### 5/5 — Great app

*2022-10-05, version 1.7.21*

Great for True Crime followers such as myself. Very informative and interesting. Has every case I’ve taken the time to research, even crime occurrences from my small little known town. I thought for sure they wouldn’t have it but they did! I’m shocked at how extensive their database is.

### 5/5 — I am blown away by this app!

*2022-08-11, version 1.7.20*

I cannot believe the amount of detail and everything that had to be done to create all the 3 D crime scenes, I love the facts and accumulated information for each case. I enjoy using it as a true crime fan and the updates/breaking news is helpful to me.

### 5/5 — CrineDoor

*2022-08-06, version 1.7.20*

It’s awesome.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
