# Criminal Case: Pacific Bay — user reviews > 986 indexed App Store user reviews of Criminal Case by Pretty Simple, rated 4.70/5 from 6,865 ratings. - Source: https://appshunter.io/ios/app/criminal-case-pacific-bay/id1151049361/reviews - App overview in markdown: https://appshunter.io/ios/app/criminal-case-pacific-bay/id1151049361.md - Rating breakdown: 5★ 5,754 · 4★ 606 · 3★ 180 · 2★ 140 · 1★ 185 ## What do users think of Criminal Case? Overall sentiment: positive **Pros** - 💕 Addictive and fun - 🕵️‍♀️ Engaging crime stories - 🎨 Interesting characters - 🔍 Challenging hidden object scenes **Cons** - 💰 Excessive in-app purchases - 🕰️ Long wait times for energy/lab results - 📺 Intrusive and frequent ads - 🐛 Bugs and crashes - 🔄 Lack of progress transfer between games **Commonly reported bugs** - Sticker packs disappearing - Facebook login issues - Freezing and crashing after updates - Energy and progress not properly carried over when leveling up **Most requested features** - Option to skip daily bonus spin - Ability to carry over progress and items between games - More interactive gameplay with characters - Reduced wait times and energy requirements ## Newest reviews (12 of 986) ### 4/5 — Okay *2026-09-02, version 1.45* Having issues connecting my Facebook account to the app fix this please ### 3/5 — Great *2026-05-28, version 1.44* I love the game, but I genuinely do not like the fact that there is a ad after every little thing that I do such as getting a star from one of the crime scenes or just making progress on one of the crime scene scenes and then I also don’t like the fact that we have to use a star for almost every little thing because I feel like personally if I already had to use a star to talk to a certain suspect, I should be able to talk to that suspect without using a star every other time after that, and then another thing that can kind of irritate me is the weight when it comes to getting something examined but other than that, the game is really good and I like the fact that they give us the opportunity to watch a ad if we want more coins or if we need more energy still a really great game though ### 3/5 — . *2025-12-12* Реклама всё портит,не становитесь как другие приложения! И переведите другие части игры 🙏🏽 ### 5/5 — Uhhm *2025-12-09, version 1.44* This games super duper fun it just requires a heck ton of stars ### 5/5 — Stop showing the notification of login into Facebook *2025-12-07* Pls stop notification of login into Facebook pls it’s a humble request ### 5/5 — Exceptional and flawless *2025-11-26, version 1.44* Been playing for a year, the game is exceptionally good. The main team is all very likeable. (Especially Hannah my beloved). I don’t know how they can make so many character sprites in such a short time, but all I can say is I loved it and if you’re thinking of getting the game you should get it. ### 4/5 — i love it but it can get a little tedious *2025-11-25, version 1.44* i’ve loved this game forever it’s absolutely great but when u run out of energy and have to spam ads for a bit if you wanna keep playing or you just wait for autopsies your entire life, still reccomend it tho you’ll learn to live w it :3 ### 2/5 — CAN’T DOWNLOAD CASE *2025-11-18, version 1.44* I REALLY LOVE THIS GAME, BUY WHY I CAN’T DOWNLOAD CASE? MY CONNECTION WAS GOOD, PLEASE FIX THIS! ### 4/5 — Good game *2025-11-16, version 1.44* It is good game but some parts are hard but the mini games for the clues need to be different always the same and amount of time to process a clue is too long if you don’t want to spend money. Then have to wait 24 hours till next game. Could be better with a few adjustments. ### 5/5 — Love *2025-10-16, version 1.44* Love it ### 5/5 — Игра *2025-10-04* Шикарная игра, затягивает, жаль, что не все игры переведены ### 5/5 — ⭐️⭐️⭐️⭐️⭐️ *2025-09-18, version 1.44* Dünyanın en iyi oyunu yıllardır oynuyorum ## Most critical reviews (10 lowest-rated) ### 1/5 — Playing for years *2026-04-10, version 1.44* I wish this game had more updates and being able to have different log in options rather than just Facebook. I say this because I don’t use my Facebook that much anymore. Plus there was a time where I was having a hard time connecting/saving my progress to Facebook… it would be nice to connect and save my progress with my apple id /game center instead of just Facebook so I don’t have to start all over. These Criminal Case games use to be fun in all but there needs to be updates. ### 1/5 — Spoilt *2026-03-02, version 1.44* A good game which has been spoiled and is now basically unplayable due to the constant amount of “connect to Facebook” pop ups that occur every 5-10 seconds (not an exaggeration, I counted), you can’t even connect to Facebook due to an error either! Don’t bother to download this game, I can see from previous reviews that the Facebook has been going on for years now so doubt it’ll ever be fixed. (They’ve also put an ad for their newest game in all Criminal Cases even though I paid for no ads but since they haven’t fixed the issues in this game, don’t think I’ll bother with that or any future games this company makes) ### 1/5 — facebook *2026-01-23* por favor, voltem a conexão com o facebook!!!!! todo o meu progresso estava salvo por lá, até o criminal case 1 estava logado lá…. aí não acredito!!! eu amo esse jogo mas começar do zero não dá ### 1/5 — Please fix *2025-12-31, version 1.44* I love this game so much but it doesn’t let me login into my facebook account please fix it ### 1/5 — No longer connects to Facebook *2025-11-23, version 1.44* It is not the first time this has happened to a Criminal Case app. Earlier today, the app was connected to Facebook but after 6pm my daily reward spin went from x5 to x1 even though I spin it every single day. I signed into Facebook in the app but then it stated the game no longer supports Facebook. It is 2025, not 2015. Meta is willing to work with game app developers to ensure a problem-free experience. I deleted the app and will wait for an app update to fix this. ### 1/5 — CANT DOWNLOAD THE NEXT CASE *2025-11-18, version 1.44* i cant download the second case, i did redownloaded but still i cant download the new case. ### 1/5 — Permintaan perbaikan sistem *2025-11-09, version 1.44* Tolong di perbaiki dong, khusus yg seri pacific bay knapa ga bisa di download ya case nya. jadi ga bisa dimainin sama sekali. pake wifi udah, pake kuota udah, relogin udh, reinstall udah, ttp ga bisa khusus yg seri ini aja tolong perbaiki ya ### 1/5 — Can’t download second case *2025-10-12, version 1.44* please fix this its very annoying my network works just fine ### 1/5 — error *2025-09-08, version 1.44* gabisa download kasus ### 1/5 — Can’t download the next case *2025-08-29, version 1.44* PLEASE untuk developernya, perbaikin. Aku udah re-download 3x (jujur cape banget) dan tetap ngestuck di case 1, alasan ga bisa download case 2 selalu 'no connection' tapi di Criminal Case yang lain aku bisa download case-case nya, berarti bukan jaringanku yang bermasalah ## Most praised reviews (10 highest-rated) ### 5/5 — Diamond *2026-08-20, version 1.45* That’s my fav game 4ever ### 5/5 — Interessante *2026-07-13* O ideial é que tenha jogado o 1 criminal case, este é o 2, nos primeiros níveis não parece que vai ser bom como no 1 mas depois fica interessante! Recomendo ### 5/5 — Pacific bay *2026-06-11, version 1.44* Just want to tell you that I love your games but if I have to watch the bitepal commercial every ten seconds I will have to cancel all your games because just cannot stand to watch that commercial anymore. It’s driving me crazy. ### 5/5 — Photo album *2026-05-10, version 1.44* Why is it when I check the photo album that some pictures are there one day and they’re gone another day ### 5/5 — Criminal Case *2026-05-05, version 1.44* I love playing this game. ### 5/5 — 👽 *2026-04-25, version 1.44* Este juego es muy entretenido y me gusta que sea de detectives y policías ### 5/5 — Waiting *2026-03-15, version 1.44* Is this app ever going to be available again? I could still play it but I’d rather wait until I’m able to connect to Facebook again. ### 5/5 — Nostalgic *2026-02-25, version 1.44* I found my old iPad that I had when I was a kid a few days ago and found the dedicated Criminal Case folder. I recently downloaded the game again on my phone and have been hit with a wave of nostalgia as I got to enjoy the game I used to play 6 years ago. Quite a few more ads than I remember but it’s tolerable. Would definitely recommend to a friend (10/10 game) ### 5/5 — Facebook issue *2026-02-09* Hello, I am an iPhone user and my Criminal Case: Pacific Bay progress is linked ONLY with Facebook. Due to the “App not active” error, I cannot log in. I have solved many cases and I do NOT want to start again. Please reactivate Face book login or restore my existing account. Thank you. ### 5/5 — Facebook account *2025-12-17, version 1.44* I can’t get in Facebook account, because it says an error. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-14.*