# Criminal Case: Save the World! — user reviews

> 778 indexed App Store user reviews of Criminal Case by Pretty Simple, rated 4.60/5 from 5,771 ratings.

- Source: https://appshunter.io/ios/app/criminal-case-save-the-world/id1177418991/reviews
- App overview in markdown: https://appshunter.io/ios/app/criminal-case-save-the-world/id1177418991.md
- Rating breakdown: 5★ 4,684 · 4★ 558 · 3★ 198 · 2★ 112 · 1★ 219

## What do users think of Criminal Case?

Overall sentiment: negative

**Pros**

- 🚀 Excellent graphics
- 🚀 Good storyline
- 👍 Fun game
- 👍 Enjoyable gameplay

**Cons**

- 🐛 Frequent ads disrupt gameplay
- 🐛 Ads slow down game progress
- 🐛 Ads are disrespectful to users
- 🐛 Too many ads, leading to less playtime
- 🐛 Ads freeze the game
- 🐛 Ads have no volume control
- 🐛 Game crashes and freezes
- 🐛 Progression and rewards not carried over between games

**Commonly reported bugs**

- Disconnection from Facebook causing loss of progress and features
- Daily bonus wheel not functioning properly
- Inability to use earned coins and items
- Game crashing and freezing issues

**Most requested features**

- Allow transfer of progress, coins, and items between games
- Reduce number of ads or provide ad-free option
- Improve customer support and responsiveness
- Reduce waiting times for lab results and analysis

## Newest reviews (19 of 778)

### 4/5 — Проблемы с загрузкой дела

*2026-07-10*

Здравствуйте. Наткнулся на данную линейку игр более 5 лет назад. За это время осилил половину 3-й части (Save The World) однако пару месяцев назад наткнулся на такую проблему, что при попытке загрузить новое открывшееся дело - загрузка не начинается, буквально. Я честно ждал чуда, возможного исправления этого недоразумения, которое ломает впечатление от игры и не даёт насладиться процессом. И да, я удаляю из хранилища старые дела, что бы загружались новые с этим проблем нет. Пробовал в прошлых играх (Criminal Case, Pacific Bay) заново загружать пройденные и удалённые дела, но столкнулся с подобной проблемой (в другие игры не пытался заходить, поскольку по логике повествования я не завершил путь в предыдущей. У меня даже слёзы крокодильи навернулись когда я сбросил весь прогресс прохождения в надежде на исправление ситуации, но это не помогло. Знаете, я завишу от этой линейки игр и не оставляю надежды на то, что разработчики когда-либо исправят проблему. Не могу поставить 5 звёзд, только 4 (как фанат). И да, с интернетом всё отлично. Либо мобильный, либо домашний.

### 3/5 — Awesome

*2026-05-28, version 1.44*

I love the game, but I genuinely do not like the fact that there is a ad after every little thing that I do such as getting a star from one of the crime scenes or just making progress on one of the crime scene scenes and then I also don’t like the fact that we have to use a star for almost every little thing because I feel like personally if I already had to use a star to talk to a certain suspect, I should be able to talk to that suspect without using a star every other time after that, and then another thing that can kind of irritate me is the weight when it comes to getting something examined but other than that, the game is really good and I like the fact that they give us the opportunity to watch a ad if we want more coins or if we need more energy still a really great game though

### 4/5 — Análisis

*2026-01-08, version 1.44*

Es buenisimo el juego, muy entretenido y todo pero no entiendo porque hacer esperar al jugador 18 horas por los análisis de la autopsia, yo creo que lo maximo debería de ser 8 horas.

### 4/5 — This game is really fun but I have a problem

*2025-12-31, version 1.44*

Some of the ads are broken is most of the game adverts when they play they don’t let me go off I click everywhere and I have to leave and go back on please fix it if read this, this game is also really fun to play I’ve been a fan for years and it’s never gotten boring for me.

### 3/5 — Problème avec Facebook

*2025-12-23, version 1.44*

The game is awesome, however I’m not able to connect my Facebook account with the game and to change language, and so far it’s not as interesting as pacific bay or grimborough. So does anyone know how to repair the Facebook thing pls?

### 2/5 — After Bangkok, it must INDONESIA Not singpore

*2025-12-13, version 1.44*

After case in Bangkok, i thought i get case on to Indonesia, cuz point at map show it Indonesia Island, but so strange the case must go to Singapore 😂😂😂😂😂

### 3/5 — Good game but.......too many ads

*2025-11-06, version 1.44*

This is a pretty good game but way too many ads.  Seems to be getting more ads as game advances

### 3/5 — Werbung

*2025-08-30, version 1.44*

Die letzte Aktualisierung hat augenscheinlich vor allem dazu gedient, auf dem Startbildschirm ein riesiges Werbe-Fenster für irgendein anderes Spiel einzubauen. Zum Glück logge ich mich nicht über FB oder Apple ein, so kann ich das Spiel gleich starten.
An alle, die sich über die Werbung zwischendurch beschweren: Man braucht das Internet nur für den Tagesbonus und zum Laden neuer Fälle. Also offline spielen!

### 5/5 — HARİKA BİR OYUN

*2025-05-24, version 1.43*

ÇOK SARIYOR

### 5/5 — SDM RENDAH JANGAN NORAK

*2025-04-19, version 1.43*

kesel liat review series criminal case ini, orang2 indo sdm rendah pada ngasih rating jelek dengan alasan NGGAK BISA BAHASA INGGRIS alias minta bahasa indo di game-nya. game-nya sih bagus banget, gane gue dari gue sd sampe gue lulus kuliah gue masih mainin saking serunya. MAKANYA PLIS SEKOLAH, BELAJAR BAHASA INGGRIS YANG BENER. Jangan malu2in cuma gara2 kaliaj gabisa bahasa inggris. Game kya gini berharap ada bahasa indo yg notabene belum jadi bahasa internasional. JADI PLIS JANGAN MALU2IN YA, KELIATAN KAMPUNGAN BANGET SOALNYA😭🙏🏻

### 5/5 — Awesome game

*2025-04-08, version 1.43*

This game is awesome it a lot of fun

### 3/5 — Inappropriate ads

*2025-03-17, version 1.43*

I’m going to have to stop playing these criminal case games because of “Top Girl Produce 2025” ads. “Boss” this and “boss” that, obviously pandering to very low IQ and questionable morals. Disgusting.

### 5/5 — Beautiful

*2024-12-08, version 1.43*

I LOVE THIS GAME

### 5/5 — Thanks

*2024-11-06, version 1.43*

Gila ada game seseru ini, kemana aja gue selama ini Cerita dalam gamenya rapi dan plot twist yah bun

### 4/5 — Excellent, with one exception…

*2024-11-03, version 1.43*

The graphics are great. The storyline is good too. But all too often you play one scene and have to endure an ad which slows the game progress and irritates the user. Aren’t we already looking at ads for any number of things. But to have them shove down, our throats simply for playing a scene is quite irritating and disrespectful to your fans.

### 2/5 — Save the World

*2024-10-14, version 1.43*

I like the game and enjoy playing. BUT! There are way too many ads. I end up spending more time watching ads than playing. I don’t mind watching an ad once in a while, but this is ridiculous. I am seriously considering giving up this game for one of those you advertise that has “No annoying ads” like this game.

### 4/5 — A quoi sert cet avis ?

*2024-09-20*

A quoi sert de donner un avis si vous n’en tenez pas compte ?
1) a quoi sert de passer au grade supérieur ? Ça n’apporte rien ni énergie ni bonus ni rien.
Les pub sont beaucoup trop longues 30 secondes c’est bien trop long pour chaque pub.
Au passage de niveau il faut être à 0 énergie pour avoir les 110 supplémentaires pourquoi ne pas les rajouter simplement à ce que nous avons ?
Si non c’est un super jeu que j’adore

### 5/5 — Fun Game

*2024-09-20, version 1.43*

Fun Game. Play it everyday. Have been playing for many years now.

### 3/5 — Enerji

*2024-09-15, version 1.43*

Oyunu genel olarak seviyorum fakat bazen bölüme girmeden beni atıyor ana ekrana dönüyorum ve enerjim be kullanmadan kullanılmış oluyor. İyileştirme yapılmalııı

## Most critical reviews (10 lowest-rated)

### 1/5 — Good game but.......too many ads

*2025-11-25, version 1.44*

Ads every 2 or 3 plays.

### 1/5 — Criminal case

*2024-09-01, version 1.42*

Kenapa jadi ulang dari awal kalau dari aplikasi facebooknya nggak mengulang dari awal

### 1/5 — “Thank you” for the ads

*2024-07-09, version 1.41.2*

I used to love these games, I played them constantly. Now I lost my entire progress, because I can’t connect any of them to Facebook anymore, and you added ads every time I finish a hidden object scene… I was willing to start from scratch, but not like this. This is ridiculous! 😒

### 1/5 — No permite iniciar sesión con Facebook

*2024-07-09, version 1.41.2*

Por un cambio de dispositivo tuve que reinstalar la aplicación, al querer iniciar sesión con Facebook para recuperar todo mi avance en el juego, sale un anuncio que dice que la aplicación está inactiva. Espero solucionen esto porque es frustrante tener que iniciar todo desde cero y que no se obtenga una solución ante esto.

### 1/5 — Problemas en inicio de sesion de facebook

*2024-06-09, version 1.41.2*

Hace mucho el juego tiene un problema de inicio de sesion y no dejq iniciar sesion en facebook, es molestoso volver dsd 0

### 1/5 — Not (pretty) simple, at all

*2024-06-03, version 1.41.2*

I am a veteran Criminal Case player. I started on Facebook and completed every case on every chapter, except the final chapter in Paris. I became too busy with my jobs but now I am playing on most of your stand alone game apps. I will never understand why I lost all of my progression except for the first chapter in Grimsborough even though the apps are connected to Facebook, where the game originated. It may be a result of the original Criminal Case (Grimsborough) being on Facebook and from there we would go to the “airport” and “fly” to other chapters. My problems started with the CC: Paris app, one day I was no longer connected to Facebook and I have received error messages ever since. About a week ago the same thing happened with the CC: Save The World app. The error message on Facebook states that the app developer (You!) are aware of the issue. So why can’t you figure out the problem with Paris and Save The World? Since your game originated on Facebook, Meta should be able to help you connect apps (including full progression) and prevent future problems. Of course I realize you may not care enough to fix the problem. It seems very clear to me that your company name, Pretty Simple, has become an oxymoron.

### 1/5 — 沒辦法登陸facebook

*2024-06-02, version 1.41.2*

一直跳什麼應用程式錯誤寫什麼重新啟動就可以登，但完全不行。
以前玩的進度就這樣沒了
想玩的心都沒了😅😅

### 1/5 — FIX UR GAME!!!

*2024-05-30, version 1.41.2*

i was upset that i couldn’t log in to mysteries of the past because of the facebook developer error, but save the world was my FAVORITE of the criminal case games and now it’s gone out of nowhere. there’s only 4 playable games now when 9 exist in the franchise, and not a single post has been made anywhere about how their games keep dropping like flies. please start informing your community when things like this happen. i’ve never played a game where the developers care so little about the community behind this. at LEAST make a statement about it.

### 1/5 — No support whatsoever

*2024-04-04, version 1.41.2*

Love this game. Have played the previous ones as well. Unfortunately something has happened and my character’s name has disappeared which makes the dialogue strange and full of gaps. Went on the website and the FAQs don’t cover this issue so I used the online contact form to ask for help and just got an automated response pointing me back to the FAQs and saying I won’t receive any other support. Very disappointing for a paid-for game.

### 1/5 — Oyun

*2024-02-19, version 1.41.2*

Bence oyun baya eğlenceli tek bir problem var o da jetonlar bitince oynanamaması

## Most praised reviews (10 highest-rated)

### 5/5 — Criminal case : Save the world

*2026-08-20, version 1.45*

i love a good mystery

### 5/5 — This game is really fun but I have a problem

*2026-06-29, version 1.44*

Some of the ads are broken is most of the game adverts when they play they don’t let me go off I click everywhere and I have to leave and go back on please fix it if read this, this game is also really fun to play I’ve been a fan for years and it’s never gotten boring for me. Edit I don’t know if anyone is getting this I keep getting this thing were when I’m watching an ad on the game but at some point the entire screen goes white and I can’t do anything but leave and go back on if it’s a bug or glitch please fix it, edit the ads are being the most inconsiderate I have ever seen the game ads are the only ones that ruin everything because they won’t let me leave and I have to go off the game and go back on, at this point I’m getting really angry and I wish they could stop bothering me because they are popping up too much and the other criminal cases aren’t doing this and I wish this game could as well please.

### 5/5 — Great game

*2026-02-19, version 1.44*

For me it’s a great game if you like this sort of game.

### 5/5 — This game is really fun but I have a problem

*2026-01-23, version 1.44*

Some of the ads are broken is most of the game adverts when they play they don’t let me go off I click everywhere and I have to leave and go back on please fix it if read this, this game is also really fun to play I’ve been a fan for years and it’s never gotten boring for me. Edit I don’t know if anyone is getting this I keep getting this thing were when I’m watching an ad on the game but at some point the entire screen goes white and I can’t do anything but leave and go back on if it’s a bug or glitch please fix it

### 5/5 — Criminal Case:Save the World

*2026-01-21*

Отличная интересная интеллектуальная приключенческая игра

### 5/5 — I love it!

*2026-01-05, version 1.44*

I have no words to explain how I like this game… Just 100/10

### 5/5 — güzel ama

*2025-09-27, version 1.44*

enerji çok can sıkıyor bi de ek soruşturmalar isteğe göre oynanmalı bence ve otopsi süreleri falan çok uzun

### 5/5 — Awsm loved it 😍

*2025-09-18*

I remember this game not the name actually which i used to play  back when i was in my school is very popular that time also very addictive the first one criminal case which i used to play on my mom phone not able to get much time actually to complete missions but the entire game is very awsm that tym and after years passed I found this one also it gets you nostalgic it felt like playing old days 😎and much more interesting than than 1 st one too although everything this same but it’s like game got updated after time also interesting old puzzle still very entertaining to slove loved this one too it’s awsm still very enjoyable must play this one if u played the 1st one too it’s amazing !! 😊👌🏻

### 5/5 — Criminal Case :Save The World

*2025-09-05, version 1.44*

i love new cases

### 5/5 — МЕНЯ ЛЮБЛЮ 💋

*2025-07-07, version 1.43*

меня люблю это гамукашисна 
должен играть

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*
