# Criptext Secure Email — user reviews > 85 indexed App Store user reviews of Criptext Secure Email by Criptext Inc., rated 4.68/5 from 1,211 ratings. - Source: https://appshunter.io/ios/app/criptext-secure-email/id1377890297/reviews - App overview in markdown: https://appshunter.io/ios/app/criptext-secure-email/id1377890297.md - Rating breakdown: 5★ 1,042 · 4★ 73 · 3★ 37 · 2★ 14 · 1★ 49 ## What do users think of Criptext Secure Email? Overall sentiment: negative **Pros** - 🚀 Fast and reliable - 🔒 Secure and private - 👍 Clean and intuitive UI - 💡 Unique features like read receipts - 🌐 Multi-platform support **Cons** - 🐛 Bugs and crashes - ⚠️ Unreliable email delivery - 📤 Issues with attachments and file transfers - 🕰️ Slow customer support response times - 🚫 Unable to sign up or create new accounts **Commonly reported bugs** - App freezes on startup - Sync issues between devices - Emails not received or delayed - Attachment upload/download failures - Password reset problems **Most requested features** - Dark mode option - Advanced search and filtering - Calendar and task management integration - Improved backup and export options - Support for more email providers and aliases ## Newest reviews (11 of 85) ### 4/5 — AMAZING BUT ALSO AMAZINGLY NOT MAINTAINED *2024-07-29* For everyone on here having issues and unable to reach support or can not sign up, Criptext is no longer maintained and doesn’t accept new users. It stopped about 2 years ago I think it was. Sorry y’all. If you are ALREADY a user then it is nice to keep in the back of your head. I agree had SO MUCH POTENTIAL AND IS ALREADY (I think) PRETTY AMAZING considering in respect to the world as it is today. ### 4/5 — No se que paso *2022-08-31, version 1.3.2* Todo estaba bien super el mail hasta que de repente dejo de funcionar con un mensaje de sesión expiro no entiendo que paso o que pasa actualmente con Criptext porfavor necesito recuperar mis correos ### 1/5 — Can’t create account *2022-06-23, version 1.3.2* Not even on the website. ### 1/5 — Can’t find sign up *2022-06-08, version 1.3.2* I’ve been poring over the website and app startup screen for twenty minutes and cannot find ANY way to sign up. The ONLY option I’ve found is to log in, but obviously that doesn’t help if it’s impossible to create an account in the first place. If I’m somehow missing something or overlooking it, I hope the developers respond to this review, because I want to try the email service. So far, though, it’s been nothing short of infuriating. ### 1/5 — Just signed up *2021-12-16, version 1.3.2* I have to give a 0 rating. I just signed in after signing up and it tells me my pass word is wrong. So I go ahead and touch ‘reset’ pass word. I get a message I’ll get an email at Criptext secure mail. How am I going to get my message if you don’t recognize my pass word? I have another email but I didn’t give it. I gave my phone #. I admit I’m not techy but I followed the instructions. ### 2/5 — Emails not received *2021-11-27, version 1.3.2* Some emails never arrived ### 1/5 — Problem *2021-11-12, version 1.3.2* Create new account problem this account is already existing ### 3/5 — I was considering switching from ProtonMail, but… *2021-10-01, version 1.3.2* Look at Apple’s ‘Data Collection’ section for both apps and compare. Great effort, but knowing that - I will be sticking to ProtonMail. Keep it up! ### 2/5 — Very Buggy *2021-09-04, version 1.3.2* I’m receiving different messages on different devices. My desktop has some. My mobile has a few and my desktop has some. I’m waiting for days for emails for important crypto trades. So many problems with this app. The UX is also very lacking. ### 1/5 — 🚩SECURITY CONCERNS *2021-08-29, version 1.3.2* No transparency as to why it’s sudden “funding cut”. Just look at the guys instagram. ### 4/5 — Onward *2021-08-17, version 1.3.1* Keep up the fight ## Most critical reviews (10 lowest-rated) ### 1/5 — Can not add attachments to email *2025-07-06, version 1.3.2* So sad, I used to love this email app and for my small business. Now I can’t use it due to no longer being able to upload, send or receive attachments. Please fix this issue. ### 1/5 — Help! Urgent! *2024-11-21, version 1.3.2* Criptext used to be my favourite email app however a few weeks ago it stopped working correctly. I am no longer able to receive or send attachments including pdf, word documents, jpg any files at all. I tried uninstalling the app and reinstalling using the option to sync my previous emails from another device. Although the message came up that the sync was successful my inbox is empty! Tried then syncing to iCloud and repeatedly get a failed message “something went wrong” notification. I’m fuming as I’ve now lost all the emails on both of my devices!! Please help as I use this for my business. I have emailed support to no avail. ### 1/5 — Missing mail *2024-07-12, version 1.3.2* As of June 2024, possibly a bit earlier, I haven’t received all mail sent to me in a timely manner. It arrives after a couple of weeks, if at all. Tested it out with a friend and it was confirmed. Too bad, because before that it worked great. ### 1/5 — التطبيق لا يعمل *2024-01-13, version 1.3.2* التطبيق لا يعمل ويحتاج تحديث ### 1/5 — Well *2023-06-21, version 1.3.2* I was using them for a while until my phone got stolen now I can’t recover my account, no answer from the customer service team. It could be better ### 1/5 — No new sign ups *2023-01-28, version 1.3.2* Unable to sign up, dev hasn’t released an update in over a year, owner is more concerned with his teslas and bread than this service. It’s possibly dead, Jim. ### 1/5 — “Turn on the lights” crashes app *2022-11-17, version 1.3.2* “Turn on the lights” crashes app Double push notification vibrations ### 1/5 — Insists I’m already signed up *2022-09-29, version 1.3.2* I have never opened this app. It asks me to log in to my crio text email, but I never set one up. It just keeps going to log in without ever letting me set up my account. Deleted it. ### 1/5 — Won’t open! *2022-08-04, version 1.3.2* I trusted this ap to do what it said it would do! It won’t even open! Extremely dissatisfied! ### 1/5 — Why?? *2022-06-26, version 1.3.2* Why can’t I create an account?? Waste of my time! ## Most praised reviews (10 highest-rated) ### 5/5 — El mejor email *2023-07-10, version 1.3.2* Me encanta ### 5/5 — Best Fourth amendment respecting email Client *2022-01-12, version 1.3.2* Completely independent Fosse and open source private fourth amendment respecting main stream email client completely free and backed up to any cloud storage that she choose if you own personal and all emails I hosted locum unless you say I’m to your cloud so there’s no risk of data breaches. ### 5/5 — Excelencia *2021-09-30, version 1.3.2* Me encanta esta aplicación de correos. Hasta ahora me siento muy segura usándola. Gracias ### 5/5 — So Far its been great *2021-08-29, version 1.3.2* It’s been as good as an email client that you can ask for in this day and age. I would love a paid option for extra features. ### 5/5 — Interesting service *2021-08-28, version 1.3.2* I love the concept. App is well designed. Let me give you money. ### 5/5 — Satisfecho *2021-08-21, version 1.3.2* Muy amigable, confiable y eficiente y agrego; lo mejor de lo mejor.. ### 5/5 — Criptext encrypted email *2021-08-19, version 1.3.2* Criptext encrypted email is bar none the best company presently by far out amongst the free encrypted email accounts to do business with. ### 5/5 — Just amazing *2021-08-18, version 1.3.2* Once I started using it I didn’t look back to the other email platform. I love Criptext 💙. ### 5/5 — The Best - let’s hope they stay that way *2021-08-17, version 1.3.2* This was the best private email app - but I recently got an email from their CEO saying they closed down registration because they’re being bullied by Law Enforcement agencies who are making up reasons why Criptext should compromise on privacy - making up things like non-existent threats coming from Criptext - which is pure baloney. If Criptext soccumbs to these Mafia-like bullying tactics, I will change this review to 1 star and tell everyone who I told about Criptext to delete it, because it will be as bad as proton mail ! ☹️🔨😡 ### 5/5 — Great email provider *2021-08-16, version 1.3.1* I use Criptext as my primary email because I can’t get regular WiFi internet where I live so I rely on Criptext to allow me to receive and send secure emails. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*