# CRM Analytics — Predict. Explore. Take Action.

> Mobile Salesforce analytics with predictive insights for business users. (iPhone/iPad app by salesforce.com.)

- Source: https://appshunter.io/ios/app/crm-analytics/id916982402 (this page in markdown: same URL + `.md`)
- Developer: [salesforce.com](https://appshunter.io/developer/281826149)
- Category: Business, Productivity
- Price: Free
- Rating: 4.80/5 from 1,294 App Store ratings · 77 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 99 MB
- Languages: American English, Czech, Danish, Dutch, Finnish, French (France), German (Germany), Greek, Hungarian, Indonesian and 16 more
- Released: 2014-10-14
- Data updated: 2026-08-22
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/crm-analytics/id916982402/reviews.md

## What is CRM Analytics?

CRM Analytics lets Salesforce users take their data with them everywhere. CRM Analytics transforms the way your company uses data, making every employee more productive so you can grow your business faster. And with the CRM Analytics app, any Sales Cloud or Service Cloud user can instantly get relevant answers and Einstein-powered predictions in a Salesforce native mobile experience. With actionable analytics in the palm of your hand, business will never be the same.

Download now to try out the interactive experience through the included sample apps. Imagine the possibilities for your own business!

## Key features

- Mobile Salesforce data access
- Einstein-powered predictions
- Actionable analytics
- Sales Cloud and Service Cloud integration
- Interactive sample apps

## What do users think of CRM Analytics?

Overall sentiment: positive

**Pros**

- 🚀 Smooth UI and easy to use
- 🚀 Fully integrated with cloud
- 🚀 Fast speed
- 👍 Great visualizations and data insights
- 👍 Powerful and great user experience
- 👍 Intuitive and responsive interface
- 👍 Impressive and business-changing analytics
- 👍 Convenient for quickly checking metrics

**Cons**

- 🐛 Login issues and data not loading
- 🐛 Crashes and app not optimized for mobile
- 🐛 Some desktop features not available on mobile
- 🐛 Donut charts not working as expected after update

**Commonly reported bugs**

- Foreclosure issues
- Data/app deletion problems
- Pipeline notifications won't turn off

**Most requested features**

- Dates instead of week numbers on graphs
- Access to live data rather than requiring uploads
- Support for Google keyboard

## Recent user reviews (10 of 77)

All indexed reviews: https://appshunter.io/ios/app/crm-analytics/id916982402/reviews.md

### 1/5 — グラフの文字が壊れて読めない

*2023-12-09*

iOSを最新にバージョンアップしてからグラフの文字が壊れてほとんど読めません。1ヶ月以上この状態のため早く改善してほしい。

### 1/5 — グラフの漢字が正しく表示されない

*2023-12-06*

iOS17にアップデート後、グラフの漢字部分が壊れて読めないです。改善をお願いします。

### 5/5 — Great App to analyze your business

*2023-03-16*

Very smooth UI for anyone to learn or for expert to see how their business is doing on the GO

### 1/5 — Unable to login

*2022-07-14, version 16.0.0*

I’ve been unable to login for 2 weeks. I can login to SF app just fine but not CRM analytics. I just see the graph bars spinning.

### 5/5 — Life without data is just wining it!

*2020-04-23, version 9.0.2*

The visualizations tell a store that a single data point can’t. Amazing visualizations!

### 1/5 — Does not work

*2019-11-24*

Base functionality you need to pay for, just another junk app

### 5/5 — Very good analytics tool

*2019-09-03, version 7.0.1*

Fully integrated with cloud, easy to use and fast speed

### 4/5 — Easy to Navigate

*2019-09-03*

Just signed on. I like the natural fluid UX. Setup is a specialized skillset that bridges developer and admin skills. Lots of help to assist! Great job!

### 5/5 — PriyaG

*2019-04-19, version 6.0.1*

Super cool mobile app for every team!

### 5/5 — This is revolutionary.

*2019-04-12*

Such a great product and the ability to change chart types is great by simply double clicking on a chart. I am really impressed.

## Frequently asked questions about CRM Analytics

### What does CRM Analytics do?

CRM Analytics allows Salesforce users to access their business data and gain insights directly from their mobile devices. It transforms how companies use data, making employees more productive and facilitating business growth with actionable analytics and predictions.

### What are the key features of CRM Analytics?

Key features include mobile access to Salesforce data, Einstein-powered predictions, and actionable analytics. It integrates with Sales Cloud and Service Cloud, offering an interactive experience through included sample apps.

### Is CRM Analytics free to use?

Based on the provided information, the app is available for free. There are no mentions of subscription fees, in-app purchases, or advertisements.

### Who is the target audience for CRM Analytics?

This app is designed for Sales Cloud and Service Cloud users within Salesforce who need to access relevant answers and predictions on the go. It aims to make every employee more productive by providing business insights in a mobile-native experience.

### How can I try out the app's features?

You can try out the interactive experience by downloading the app, which includes sample apps. This allows you to explore the possibilities and see how the analytics can benefit your business before applying it to your own data.

## Version history (last 5 releases)

### 262.0.0 — 2026-06-16

Bug Fixes and Performance Enhancement

### 260.2.0 — 2026-04-20

Bug Fixes and Performance Enhancement

### 260.0.0 — 2026-02-26

bug fixes and performance enhancements.

### 258.3.1 — 2026-01-13

bug fixes and performance enhancements.

### 258.0.0 — 2025-10-20

bug fixes and performance enhancements.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*