# CRM Analytics — user reviews

> 77 indexed App Store user reviews of CRM Analytics by salesforce.com, rated 4.80/5 from 1,294 ratings.

- Source: https://appshunter.io/ios/app/crm-analytics/id916982402/reviews
- App overview in markdown: https://appshunter.io/ios/app/crm-analytics/id916982402.md
- Rating breakdown: 5★ 1,106 · 4★ 139 · 3★ 36 · 2★ 3 · 1★ 10

## What do users think of CRM Analytics?

Overall sentiment: positive

**Pros**

- 🚀 Smooth UI and easy to use
- 🚀 Fully integrated with cloud
- 🚀 Fast speed
- 👍 Great visualizations and data insights
- 👍 Powerful and great user experience
- 👍 Intuitive and responsive interface
- 👍 Impressive and business-changing analytics
- 👍 Convenient for quickly checking metrics

**Cons**

- 🐛 Login issues and data not loading
- 🐛 Crashes and app not optimized for mobile
- 🐛 Some desktop features not available on mobile
- 🐛 Donut charts not working as expected after update

**Commonly reported bugs**

- Foreclosure issues
- Data/app deletion problems
- Pipeline notifications won't turn off

**Most requested features**

- Dates instead of week numbers on graphs
- Access to live data rather than requiring uploads
- Support for Google keyboard

## Newest reviews (12 of 77)

### 4/5 — Easy to Navigate

*2019-09-03*

Just signed on. I like the natural fluid UX. Setup is a specialized skillset that bridges developer and admin skills. Lots of help to assist! Great job!

### 4/5 — Einsteain analytics

*2019-03-14, version 6.0.1*

Great information pulled into one system, however, at times when looking at screen interface looks a bit overwhelming with information overload.

### 4/5 — App digno de Salesforce

*2018-07-11*

O app é incrível! É fácil de transitar entre as telas. A única dificuldade que tive foi para editar alguns componentes de Dashboard.

### 5/5 — Great app

*2018-07-02*

Very, very cool!

### 5/5 — Dates instead of week numbers

*2018-06-10, version 4.3*

Love the app for tracking performance.  It would be more user friendly if there were dates rather than week numbers on the graphs.

### 5/5 — Impressive

*2018-06-01, version 4.3*

Powerful and great user-experience.

### 5/5 — Analytics

*2017-08-09*

Simple fluide rapide et facile d'utilisation. TOP

### 4/5 — Algunas características del desktop no están disponibles en móvil

*2017-08-02*

De lo contrario, serían 5 estrellas

### 5/5 — Best, Analytics Caddy!

*2017-07-28, version 3.2.2*

Doing analytics is old school, tediously simple, but requires many years to fine tune. But then, Salesforce1 CRM captured and SalesforceA Visualized cross-functional, interdisciplinary, decentralized, floating point dynamic data in virtually realtime. SQL databases couldn't keep up. Get SalesforceA + Salesforce1 Now! You may thank God you did.

### 5/5 — 素晴らしい！

*2017-07-26*

製品の位置付けが今一不明ですが、salseforce analyticsでデザインしたものが見れるのでしょうか？

本当に使いこなしたら色々改善点もあるかも知れませんが、げんじてんでは唯感心します。

### 5/5 — Business changing

*2017-06-20, version 3.2*

It is almost as if the mobile version is more user friendly than the platform.

### 5/5 — Fantastic app!

*2017-06-19, version 3.2*

Finally data at my fingertips

## Most critical reviews (10 lowest-rated)

### 1/5 — グラフの文字が壊れて読めない

*2023-12-09*

iOSを最新にバージョンアップしてからグラフの文字が壊れてほとんど読めません。1ヶ月以上この状態のため早く改善してほしい。

### 1/5 — グラフの漢字が正しく表示されない

*2023-12-06*

iOS17にアップデート後、グラフの漢字部分が壊れて読めないです。改善をお願いします。

### 1/5 — Unable to login

*2022-07-14, version 16.0.0*

I’ve been unable to login for 2 weeks. I can login to SF app just fine but not CRM analytics. I just see the graph bars spinning.

### 1/5 — Does not work

*2019-11-24*

Base functionality you need to pay for, just another junk app

### 1/5 — Useless

*2018-06-19*

What is the point of having an app that is not optimised for mobile use? In its current form I may as well login on Safari as it’s the same view.

This would be so useful to our business but in its current form is entirely useless.

Please advise if I’m doing something incorrectly.

### 1/5 — Pretty, but 5 years behind

*2015-04-22, version 1.3*

This app is not practical at all. Works great with the data it provides, but, once you put in data that is not native to the app it came with.... Guess what? Doesn't work. Another commodity, another product with the lack of vision and functionality.

### 2/5 — Dashboards

*2018-07-04*

I love this app, learned how to make dasboards on the early versions but after updates this can not be fine anymore, disappointing... Hopefully you can activate this feature again.

### 2/5 — Latest update broke donut charts

*2017-06-23, version 3.2*

My donut charts do not reflect the filters as they did pre update to the latest version.

### 3/5 — Great app but..

*2018-07-09, version 4.4.1*

Issues: forecloses, data won’t load, data/apps won’t delete, pipeline notifications won’t turn off. 

Fix these and the app will run smoothly

### 3/5 — Doesn't support Google keyboard

*2017-02-24, version 3.0.1*

Forces switch to standard keyboard so I always do email to chatter

## Most praised reviews (10 highest-rated)

### 5/5 — Great App to analyze your business

*2023-03-16*

Very smooth UI for anyone to learn or for expert to see how their business is doing on the GO

### 5/5 — Life without data is just wining it!

*2020-04-23, version 9.0.2*

The visualizations tell a store that a single data point can’t. Amazing visualizations!

### 5/5 — Very good analytics tool

*2019-09-03, version 7.0.1*

Fully integrated with cloud, easy to use and fast speed

### 5/5 — PriyaG

*2019-04-19, version 6.0.1*

Super cool mobile app for every team!

### 5/5 — This is revolutionary.

*2019-04-12*

Such a great product and the ability to change chart types is great by simply double clicking on a chart. I am really impressed.

### 5/5 — Cool app and cool name

*2019-01-17*

Very functional

### 5/5 — Impressive

*2018-12-29*

Once again Salesforce rewrites the rules of mobile productivity with another excellent app

### 5/5 — From my desktop to my finger tips

*2018-10-18, version 5.0*

Amazed at how easy it is to transfer Analytics from my desktop to my finger tips in a mobile environment.

### 5/5 — Great app for dataviz

*2018-10-15, version 5.0*

App is free. App allows for saved views, which work even after data refresh. App useful beyond the scope of Salesforce -- I use it for exploring personal logging data. In almost all ways that I use Einstein Analytics, this app prevails as best in class. Thank you, Einstein team!

### 5/5 — Best App I ever used!

*2018-07-02*

Highly recommend App

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*