# Crocs — Shop Shoes and Jibbitz™ Charms

> Official app for shopping Crocs shoes, Jibbitz, and exclusive content. (iPhone/iPad app by Crocs, Inc.)

- Source: https://appshunter.io/ios/app/crocs/id1588314651 (this page in markdown: same URL + `.md`)
- Developer: [Crocs, Inc](https://appshunter.io/developer/1588314653)
- Category: Shopping, Lifestyle
- Price: Free
- Rating: 4.70/5 from 46,442 App Store ratings · 653 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 67 MB
- Languages: American English, Dutch, French (France), Japanese, Korean
- Released: 2021-11-02
- Data updated: 2026-08-29
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/crocs/id1588314651/reviews.md

## What is Crocs?

You're going to want to add the Crocs app to your home screen. This is everything you love about Crocs—plus so much more—all in one place. Think: new and exciting products, major sales, and influencer insider content including style tips and how-to videos without leaving home.

Highlights: 

•	Shop new products, plus limited-time collaborations
•	Get influencer content like style tips and videos
•	Use the store locator to find a Crocs near you

## Key features

- Shop new products
- Limited-time collaborations
- Influencer style tips
- How-to videos
- Store locator

## What do users think of Crocs?

Overall sentiment: negative

**Pros**

- 🚀 Easy ordering
- 👍 Comfortable shoes
- 🚀 Smooth transactions
- 👍 Great app layout

**Cons**

- 🐛 App crashes and bugs
- 🔍 Limited product visibility
- 🚫 Region-locked app
- 🤔 Inconsistent pricing
- 🤷‍♀️ Poor customer service
- 🚫 Inability to track orders

**Commonly reported bugs**

- Login and sign-up issues
- Cart management problems
- Inability to load product details
- Crashes when navigating app

**Most requested features**

- Ability to view order history
- Option to save addresses
- Improved filtering and search
- Integration with website features

## Recent user reviews (10 of 653)

All indexed reviews: https://appshunter.io/ios/app/crocs/id1588314651/reviews.md

### 1/5 — The worst customer service

*2026-08-27, version 3.6.7*

I’ve never wrote a review but I think crocs deserves one for their poor customer service. For context I have bought crocs about 26 days ago and I’ve been trying to return them for 2 weeks. They say you need an order number but when you use the RIGHT order number it comes up as not found even though I can see the order through the account. The live chat is useless aswell as it only sends out automated responses so it won’t help you and the number they gave you to ring if they’re are any problems come up as “you can’t ring because you have no credit” I have unlimited calls so I should have enough but it’s Becuase they have given a fake number. Maybe if returning crocs was as easy as buying them then global warming might get better.

### 1/5 — App not working at all

*2026-08-24, version 3.6.7*

Always display oops sometimes went wrong

### 2/5 — No Help

*2026-08-24, version 3.6.7*

If you call you get no one ,say they’re helping other customers,you wait for more than 30 minutes and then they hang up

### 1/5 — App keeps crashing!

*2026-08-24, version 3.6.7*

I’ve had to unload this app multiple times while trying to order during a sale!! This is terrible!

### 1/5 — Ads not working

*2026-08-23, version 3.6.7*

I keep getting solicited for 2 for 50 crocs and would love it however, I choose 2 and it doesn’t work after selecting 2 they are listed for the ad price.

### 2/5 — Inconsistent

*2026-08-23, version 3.6.7*

Sometimes it works. Sometimes it doesn’t.

### 1/5 — APP SUCKS

*2026-08-23, version 3.6.7*

The croc app sucks, I like how you guys put “we update the crocs app as often as possible to make it faster and more reliable for you” when all the app does is give you problems!! When you type in a code for a discount it says it’s not correct even though it is and surely isn’t expired. Anytime you add anything to your cart it goes blank and says “oops try again” and then won’t let you do anything. I’ve uninstalled and reinstalled the app multiple times, it’s honestly annoying. You guys need to fix this, seems like multiple people have this same problem.. 🙄🙄🙄 if I could rate zero stars I would.

### 1/5 — Very glitchy app

*2026-08-23, version 3.6.7*

I literally just downloaded the app. I kept getting error messages when trying to register, so I did it through a browser. I then tried logging in on the app and still received Artie messages. My cart icon shows the number of items I added but when I click on it, it says cart empty. Since pages won't load at all.

### 1/5 — Horrible

*2026-08-23, version 3.6.7*

Most if the time freezes or do not take codes for sale

### 1/5 — doesn't apply discount that are offered

*2026-08-22, version 3.6.7*

tried using app during a flash sale 2 for $50 and it wouldn't take the sale code plus i am a healthcare worker and it said i get a deal but wont take that code either. difficulty buying shoes. guess they wont get my $$

## Frequently asked questions about Crocs

### What can I do with the Crocs app?

The app allows you to shop for new shoe styles and Jibbitz™ charms. You can also access major sales, discover limited-time collaborations, and view influencer content like style tips and how-to videos.

### Is the Crocs app free to use?

Yes, the Crocs app is free to download and use. While the app itself is free, you can make purchases within the app for shoes and Jibbitz™ charms.

### Can I find a physical Crocs store using the app?

Yes, the app includes a store locator feature that helps you find a Crocs store near your current location.

### What kind of exclusive content is available?

The app provides influencer insider content, which includes style tips and how-to videos. This content helps you stay up-to-date with the latest trends and ways to style your Crocs.

## Version history (last 5 releases)

### 3.6.7 — 2026-08-05

We update the Crocs app as often as possible to make it faster and more reliable for you. This update includes minor bug fixes and performance improvements.

### 3.6.6 — 2026-06-22

We update the Crocs app as often as possible to make it faster and more reliable for you. This update includes minor bug fixes and performance improvements.

### 3.6.5 — 2026-05-20

We update the Crocs app as often as possible to make it faster and more reliable for you. This update includes minor bug fixes and performance improvements.

### 3.6.4 — 2026-05-06

We update the Crocs app as often as possible to make it faster and more reliable for you. This update includes minor bug fixes and performance improvements.

### 3.6.3 — 2026-04-20

We update the Crocs app as often as possible to make it faster and more reliable for you. This update includes minor bug fixes and performance improvements.

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| --- | --- | --- | --- |
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## More apps by Crocs, Inc

- [Crocs](https://appshunter.io/ios/app/crocs/id6446255987)

All apps by Crocs, Inc: https://appshunter.io/developer/1588314653

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*