# Cross Keys Bank - CKB Banking

> Mobile banking app for managing accounts, transfers, bill pay, and deposits. (iPhone/iPad app by Cross Keys Bank.)

- Source: https://appshunter.io/ios/app/cross-keys-bank-ckb-banking/id465495809 (this page in markdown: same URL + `.md`)
- Developer: [Cross Keys Bank](https://appshunter.io/developer/465495812)
- Category: Finance
- Price: Free
- Rating: 4.90/5 from 966 App Store ratings · 19 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.4 · 175 MB
- Languages: American English
- Released: 2011-09-21
- Data updated: 2026-06-10
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/cross-keys-bank-ckb-banking/id465495809/reviews.md

## What is Cross Keys Bank?

Start banking wherever you are with Cross Keys Mobile Banking app. Available to all Cross Keys Bank online banking customers.

Available features include:

Accounts:
•Check your latest account balance and search recent transactions by date, amount, or check number.

Transfers:
•Easily transfer cash between your accounts.

Bill Pay:
•Make payments and view recent and scheduled payments.

Manage Payees:
•Ability to add new payees, existing payers, or delete payees directly from the mobile app.

Deposits:
•Submit check deposits using your device’s camera.

Locations:
•Find nearby branches and ATMs using your device’s built-in GPS.

Touch ID/Face ID:
•Touch ID/Face ID allows you to use a secure and more efficient sign-on experience using your fingerprint or facial recognition.

## Key features

- Check account balances and transaction history
- Transfer funds between accounts
- Pay bills and manage payees
- Deposit checks using device camera
- Find nearby branches and ATMs
- Secure sign-on with Touch ID/Face ID

## What do users think of Cross Keys Bank?

Overall sentiment: positive

**Pros**

- 👍 Easy to learn and operate
- 👍 Excellent customer service
- 🚀 Quick and convenient mobile banking
- 🚀 High mobile deposit limits
- 🔒 Secure Lock feature for debit cards
- 👍 User-friendly app
- 👍 Helpful and friendly staff
- 🚀 Efficient banking experience

**Cons**

- 🐛 Slow transaction updates
- 🐛 Transactions not in order
- 🐛 New app update is not well-received

**Commonly reported bugs**

- Login screen freezes
- Incompatible with older devices

**Most requested features**

- Support for iPhone X
- Improved transaction history display

## Recent user reviews (10 of 19)

All indexed reviews: https://appshunter.io/ios/app/cross-keys-bank-ckb-banking/id465495809/reviews.md

### 5/5 — Online banking

*2022-12-21*

Very good program—easy to learn and operate

### 5/5 — Awesome

*2022-02-10*

I have been with Ckb for many, many years. NEVER have I had a bad experience. The employees are always willing to help with a smile on their face. They work double time if ever you might think something is off with your account. The loan department will always do their best to get you the best loan. 
I absolutely have no complaints, even after probably 30 years.

### 5/5 — Mobile banking

*2022-01-24*

This mobile banking solution is fantastic! Quick and convenient. Easy to access , transfer and make payments.. High mobile deposit limits are great .. Love the Secure Lock feature they offer for debit cards ,too.. Excellent!

### 5/5 — Cross Key Experience

*2021-12-20*

I love our bank as they are like family !! Each person gives you that small bank greeting and ensures you get the most out of your banking needs !! I have used Cross Keys bank for years and always get the same great service !! Beverly Joiner is a Blessing to work with and you must get with her for your latest home loan needs … ❤️❤️

### 1/5 — Long time membership

*2021-11-25*

Deleted my online account after many years

### 5/5 — Blind accessibility features

*2021-11-22*

I have no eyesight and the apple devices have screen readers built in and the crosskeys app uses those features and I able to be independent! Thank You

### 1/5 — Garbage

*2021-06-16*

The new update is trash. I like the old version better. Where I could see what money was going where.

### 5/5 — Thanks

*2020-01-06*

Very nice and helpful people to work with in St Joseph!

### 5/5 — Cross Keys Bank Rocks

*2019-11-21*

Thanks for the online banking. I am able to transfer money from one account to the other while I’m on the road. That is a tremendous help. Cross Keys Bank Rocks. Thanks David McEacharn

### 1/5 — APP. Is GREATER than “GEORGE” @ SAINT JOSEPH CKB

*2019-10-31*

Customer service in this bank is EXCEPTIONAL!   As with all business a Bad, Diseased “apple” can RUIN a business reputation, this “Apple” prefers to be called GEORGE!  He is Condescending, Demeaning, Sexist, feels his position entitles him to “Above Reproach”.   He was caught LYING to myself and another customer.  I have NEVER encountered  a “Banker” who yells & Incessantly Speaks over a customer  while I’m trying to take care of business ...  as he told me “He DOESNT Care” of my situation, as “Excuses are Pathetic”.   Excuses weren’t being offered.   EXPLANATIONS were.  His stance is Stark Difference from an Already Agreed up arrangement.    I WOULD NEVER RECOMMEND CKB TO Satan himself!

## Frequently asked questions about Cross Keys Bank

### What can I do with the Cross Keys Bank mobile app?

The app allows you to check your latest account balance, search recent transactions, transfer cash between your accounts, make bill payments, manage payees, and submit check deposits using your device's camera. You can also find nearby branches and ATMs.

### Is the Cross Keys Bank mobile app free to use?

Yes, the app is free to download and use for all Cross Keys Bank online banking customers. While the app itself is free, standard data rates from your mobile carrier may apply for usage.

### How do I sign in securely to the app?

The app offers a secure and efficient sign-on experience using Touch ID/Face ID. This allows you to use your fingerprint or facial recognition for quick and protected access to your accounts.

### Can I deposit checks using the app?

Yes, you can submit check deposits directly through the mobile app. Simply use your device's camera to capture images of the front and back of your endorsed check.

### Where can I find a Cross Keys Bank branch or ATM?

The app includes a feature to find nearby branches and ATMs. It utilizes your device's built-in GPS to locate the closest banking locations for your convenience.

## Version history (last 5 releases)

### 7.93.0.15828 — 2025-09-27

We’ve made several enhancements that will help your app perform better.  We’re always making improvements, so turn on automatic app updates to get the latest.

### 7.71.2.13975 — 2024-12-10

We’ve made several enhancements that will help your app perform better. We’re always making improvements, so turn on automatic app updates to get the latest.

### 7.71.1.13801 — 2024-11-30

We’ve made several enhancements that will help your app perform better. We’re always making improvements, so turn on automatic app updates to get the latest.

### 7.48.1.12245 — 2024-02-10

We’ve made several enhancements that will help your app perform better, including Quick Links! We’re always making improvements, so turn on automatic app updates to get the latest.

### 7.48.0.11975 — 2024-02-09

We’ve made several enhancements that will help your app perform better, including App Shortcuts! We’re always making improvements, so turn on automatic app updates to get the latest.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
