# Cross-Stitch Masters — user reviews > 153 indexed App Store user reviews of Cross by TAPCLAP, rated 4.60/5 from 802 ratings. - Source: https://appshunter.io/ios/app/cross-stitch-masters/id1467166931/reviews - App overview in markdown: https://appshunter.io/ios/app/cross-stitch-masters/id1467166931.md - Rating breakdown: 5★ 633 · 4★ 94 · 3★ 38 · 2★ 14 · 1★ 23 ## What do users think of Cross? Overall sentiment: neutral **Pros** - 🎨 Lovely, detailed artwork - 🧘‍♀️ Relaxing and enjoyable gameplay - 💎 Variety of patterns to choose from **Cons** - 🐛 Frequent crashes and freezes - 💰 Expensive in-app purchases required - 🔍 Difficulty navigating and zooming - 🕰️ Slow loading times **Commonly reported bugs** - Patterns not loading properly - Coins/progress not being awarded correctly - Syncing issues across devices **Most requested features** - More free daily patterns - Ability to redo completed patterns - Better rewards for finishing patterns - Improved performance and stability ## Newest reviews (16 of 153) ### 2/5 — Customer service is not helpful *2026-07-27, version 1.19* I switched phones, customer service said that they could move my game to the new phone. I gave them the information, then told me they couldn’t do anything. I’ve asked repeatedly for an explanation, I don’t want this to happen every time I get a new phone. No response. Years of progress and purchases completely gone. ### 4/5 — Jokes *2026-07-03, version 1.19* Hdjsjk ### 4/5 — Relaxing game but….. *2026-02-20, version 1.19* First let me say that this game is wonderful, I love the pictures that I get to fill with beautiful colors and it really helps me to unwind from my day but the pop up ads are annoying. It doesn’t have an option to pay for it if you want to to avoid ads but I wish it did ### 2/5 — Issues need to be addressed *2026-02-14, version 1.19* This was a good game initially but needs to be updated as no longer possible to play with constant updates on iOS devices ### 3/5 — Хорошая игра, но очень мало монет *2025-12-31* Монет очень мало, те 10-40 монет в день за вход нужно копить 2-3 дня чтоб купить картинку дня за 100 монет. Или сделайте картинку дня бесплатной. Возможности смотреть видео за 5 монет тоже нет, постоянно пишет видео недоступно. Да и для картинки за 100 монет нужно просмотреть 25 видео, вы серьезно?! Много других таких же приложений где все картинки в бесплатном доступе, либо за один просмотр рекламы **Developer response:** Добрый день! Монеты можно получить бесплатно в качестве ежедневного бонуса, за повышение уровня в игре и за просмотр рекламы. Также, за вышивание Картинки дня можно получить повышенную награду. ### 3/5 — Fun *2025-09-17, version 1.19* Love the game! My only complaint is that I get booted out every time I click on the categories for animals, flowers, landscapes and others. Please fix the glitches! Thanks. ### 2/5 — Looks pretty but can’t play *2025-09-03, version 1.19* I guess it’s only for young people with perfect vision and that isn’t me. I try to zoom so i can read the letters (iPad pro) but as I zoom it’s coloring in wrong things with no clear way to undo. Ugh, I guess I’ll keep looking. Two stars for seeming like it would be cool if I could see the letters, and plenty of people who can see seem to be enjoying it. ### 3/5 — Не могу выбрать картинку ниже *2025-06-21* Когда листаешь вниз, приложение обновляется. Что с этим делать? **Developer response:** Добрый день! Опишите, пожалуйста, проблему подробно нам по адресу - support@tapclap.com ### 4/5 — App not working right *2025-05-16, version 1.19* Why does app not let me stitch the screen just goes green with stripes what is going on ### 2/5 — Cross stitch masters *2025-05-14, version 1.19* Since update the game has now made me restart the app from level 1 when I was over level 50 so I’m not very happy about that just also paid £14.99 on app for coins via iTunes that ain’t appeared on game seeing as of yesterday having to restart the app from level 1 I’m considering deleting the game on my iPad seeing as that shouldn’t happen considering mean to improved stability etc in the game yet it’s restarted me at level 1 so how is that a stability improvement ### 2/5 — Great game lots of bugs though *2025-04-27, version 1.19* I like the game however it really would be nice if you would allow us to go through the patterns without having the game crash all the time. I know others have this same problem. I deleted it & reinstalled it but still the same problem please fix your bugs in the game ### 4/5 — Cross stitch master *2024-10-16, version 1.18* Love the game but not happy that when I finish a picture I sometimes don't get my coins it just does not give me anything even does it on the timed one This time they stoped working and when I had to uninstall and reinstall it took all my 2000. Coin ### 3/5 — Pictures Gone *2024-09-27, version 1.18* I love this app and have been playing it for a couple years now. Last week I upgraded my iPhone to the 16 Pro Max. This morning the app was working fine. This evening when I tried to open the app it was extremely slow so I shut my phone off, waited a few minutes and turned it back on thinking this would cure the issue. When I went to open the app again all my pictures that were completed were gone as well as the ones that were in cue. Please help me resolve this problem. Thank you. ### 4/5 — September 16 2024 *2024-09-17, version 1.18* For some reason I can’t get into the game right. It comes up with everything gone. Can’t get a hold of anyone. Hopefully I can do it this way. Pictures are great. ### 4/5 — Cross stitch master *2024-08-31* Love the game but not happy that when I finish a picture I sometimes don't get my coins it just does not give me anything even does it on the timed one **Developer response:** Hello! Please describe the problem in detail to us at support@tapclap.com ### 4/5 — No points when done *2024-08-06, version 1.18* I love this game but it seems like every other time I finish a cross stitch it says I’m only 99%done $ I don’t get any points. Other than that, it’s great and I would change my 4 star rating to a 5 star. ## Most critical reviews (10 lowest-rated) ### 1/5 — Does not load *2026-06-21, version 1.19* Gets to 10% loading then does not work. Waste of time. ### 1/5 — Stupid app *2026-03-30, version 1.19* Won’t play offline. Ads interrupt the game. Button are difficult to get unless you spend money. EDIT - Have now added AI slop to the app. Will be deleting this waste of storage. ### 1/5 — アプリが開かない *2025-12-18* 起動しようとしたら10%から動かずアプリが開かない。 **Developer response:** こんにちは！ 問題の詳細をsupport@tapclap.comまでお知らせください。 ### 1/5 — Annoying! *2025-05-26, version 1.19* Purchased coins do not come through to my game..purchased on two separate I pads never received my coins..please fix this problem .I am sick of paying for purchases that I do not get..I really used to like this cross stitch ### 1/5 — Negative Stars Piece of S—-t *2025-02-17, version 1.18* Was logged into my Facebook account and ofc, ALL MY GAME DATA AND PROGRESS WAS DELETED. WHAT AN UTTER WASTE OF TWO YEARS OF PLAYING THIS GAME, LEVELING UP, AND SAVING UP COINS. EDIT: Even customer support couldn’t restore my progress. ### 1/5 — Can’t open the pictures *2024-10-28, version 1.18* Have been trying to color in this app and there’s no picture. It’s been going on for over a week. I love this app when it works. Hate to delete it because I would lose all my money I collected and everything I saved to color. ### 1/5 — App won’t load *2024-09-27, version 1.18* App won’t load, I have purchased coins to continue coloring but can’t get in to do anything. Very disappointing ### 1/5 — Credit didn’t go through *2023-12-31, version 1.18* I purchased the highest credit and charge went through on bank but credit never showed on the account. No where on the app to review the purchase or what to do. :( I like the app but this is concerning. Also did they store my payment how do I remove that now. Wish there was more visibility when it comes to purchases. ### 1/5 — Отзыв *2023-03-29* Игра на айфон не загружается, решите уже эту проблему. **Developer response:** Добрый день! Опишите, пожалуйста, проблему подробно нам по адресу - support@tapclap.com ### 1/5 — Faulty *2022-06-21, version 1.18* I have been playing this game for over a year, spent TONS of money and this morning.... everything is gone. All My coins, puzzles I have purchased to do and the ones that I have done. Just gone. Deleted the game, reinstalled, logged in and out... still nothing. No way to contact the administrators either. Such a waste. ## Most praised reviews (10 highest-rated) ### 5/5 — Лайк *2026-05-02* На самом деле обожаю эту игру,но есть одно но я не могу по какой-то причине смотреть 5 видео за монеты. ### 5/5 — ggtttrtttthygghfफ़ *2026-03-03, version 1.19* ttttttttrrrt३४*५६६६५५६८ ### 5/5 — Super! *2025-06-24* Ich spiele es jeden Tag, vermisse nur die Geschichten die es damals mal gab. Vielleicht können diese wieder eingeführt werden? Ansonsten ist es super entspannend und perfekt zum abschalten. ### 5/5 — NEED MORE STORIES PLEASE *2025-06-20, version 1.19* I love the stories that you can use your tokens for when you earn them for those things. It’s boring when you’ve completely done all of them and then you have to use your own money to buy coins in order to buy pictures to complete. That defeats the purpose of the game for me. Please fix this ASAP FOR US FOLKS WHO ENJOY THE WHOLE APP PLEASE! Otherwise, I will have to find a new app to download and play since you have once again have become very boring and I don’t do redundancy and boring games that don’t even make me have to think about anything. Thanks so much! ### 5/5 — Do u have to have an apple pencil? *2025-01-01, version 1.18* Do u have 2 have a Apple Pencil? ### 5/5 — Accro! *2024-09-21* Complètement accro à ce jeu. J’aimerais des nouveautés plus souvent. Et j’aimerais aussi des reproductions de tableaux modernes (Picasso , Miro etc…) Merci ### 5/5 — Cross stitch *2024-08-29, version 1.18* awesome ### 5/5 — Please fix *2024-07-18, version 1.18* The pictures don’t load up on my iPad y’all really need to fix this, I love playing but I can open up the pictures but I cannot color the please fix. ### 5/5 — Stupid app *2024-02-26, version 1.18* Won’t play offline. Ads interrupt the game. Button are difficult to get unless you spend money. ### 5/5 — Здравствуйте *2024-01-20* Игра хорошая, но очень сильно глючит и можно было в эту игру добавить поиск картин :) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*