# CrossFirst Bank Mobile — user reviews

> 42 indexed App Store user reviews of CrossFirst Bank Mobile by CrossFirst Bank, rated 4.58/5 from 198 ratings.

- Source: https://appshunter.io/ios/app/crossfirst-bank-mobile/id553526274/reviews
- App overview in markdown: https://appshunter.io/ios/app/crossfirst-bank-mobile/id553526274.md
- Rating breakdown: 5★ 164 · 4★ 13 · 3★ 4 · 2★ 5 · 1★ 12

## Newest reviews (15 of 42)

### 4/5 — It’s OK

*2024-12-18*

I wish it would be easier to do transfers from the App to other people’s accounts within the same bank.

### 5/5 — Great

*2024-11-15, version 4636740764.0.5909*

President of this bank is dope

### 5/5 — Great app

*2024-11-14*

Very user friendly. I do frequent transfers from another bank to my account. It’s been very useful.

### 4/5 — Fine banking App

*2024-11-13*

I have been using this app for about two years and find it consistently serves me well.

### 5/5 — Awesome

*2024-11-12, version 4636740764.0.5909*

Even more awesome

### 5/5 — Love the app and the bank!!

*2024-08-31*

The best bank I have ever been a part of in the app is superb!!!

### 5/5 — K White

*2024-08-21, version 4636740764.0.5900*

Easy to use

### 5/5 — App review

*2024-07-22*

Love it. Thanks for making it available.

### 5/5 — Reverend Phyllis Maloney

*2024-06-26, version 4636740764.0.5900*

Easy to use and understand

### 5/5 — Does what I need it to do

*2024-05-03*

I think that banking apps should be simple and easy to navigate. We’re just moving money around, folks – bells and whistles can be overwhelming. This app is concise and does exactly what I need to do.

### 5/5 — Mr

*2024-05-02*

I am very impressed and happy with Crossfirst Bank’s online banking.

### 5/5 — Great app!

*2024-04-27, version 4636740764.0.5900*

Great app. Good deposit functionality.

### 5/5 — CrossFirst app

*2024-04-25, version 4636740764.0.5900*

Good and easy

### 4/5 — Deposit insta capture

*2024-04-18*

Cameras insta capture still needs some work.  Regardless of the lighting or how dark the background, it still won’t capture. 
I lose 3 days when I have to mail a check.

### 5/5 — Cross First Bank

*2024-04-18*

Best bank for sure - never would go back to a BIG bank again!!! JT

## Most critical reviews (10 lowest-rated)

### 1/5 — Glitchy and frustrating

*2024-12-17*

The app continually fails to recognize password even after resetting it and accessing with lap (no problem), the app gives a failed login message that the password is wrong then freezes the account. This happens very frequently. Unreliable

### 1/5 — Photo capture functionality

*2024-12-02*

Dark background and Move closer to check are completely dysfunctional, as is trying to coax app to arrive at Manual mode — and the bank IT folks are incapable of fixing these problems. “D-“ grade. Never had any problems with Canyon Community Bank, which has been subsumed by CrossF.

### 1/5 — Photo capture functionality

*2024-06-24*

Dark background and Move closer to check are completely dysfunctional, as is trying to coax app to arrive at Manual mode — and the bank IT folks are incapable of fixing these problems. “D-“ grade. Never had any problems with Canyon Community Bank, which has been subsumed by CrossF.

### 1/5 — Why

*2022-11-08, version 6.0.5725*

Why do they have to do this? Old one worked just fine

### 1/5 — Used to be a great app

*2020-11-17*

Love the bank, hate the app. I haven’t been able to open this app for at least 3 months. I love the bank, but it isn’t conveniently located for my family. If the app isn’t fixed soon so that I can start making mobile deposits again, I will be looking for another bank. We have 6 personal accounts and 6 business accounts with CFB. The business mobile app works just fine, just not the personal banking app.

### 1/5 — Isn’t working

*2019-05-23, version 4.3.9.387*

Normally this app works fine, but it never remembers my Touch ID or username. Plus it says my password is wrong even though it works on the computer. It’s very frustrating. Please fix this.

### 2/5 — Limited access

*2025-06-05, version 4636740764.0.51001*

App is pretty useless and customer service can’t help!

### 2/5 — iPhone XR

*2019-06-01, version 4.3.9.387*

Still doesn’t work for XR. Needs updating! Until then was a great app.

### 3/5 — Decent

*2024-05-07*

It’s a good app but with CrossFirst you get paid days later than everyone else

### 3/5 — Decent

*2023-09-25*

It’s a good app but with CrossFirst you get paid days later than everyone else

## Most praised reviews (10 highest-rated)

### 5/5 — My experience of the app…

*2025-05-23*

Simple and straightforward!

### 5/5 — Use Daily

*2025-04-29*

With five accounts in our family, using the app makes sending each other money easy and secure. Thank you!

### 5/5 — Mr

*2025-04-07*

I am very impressed and happy with Crossfirst Bank’s online banking.

### 5/5 — ZO PLLC

*2025-03-19, version 4636740764.0.5909*

GZ

### 5/5 — Great banking app

*2025-02-01*

Very easy to use, loads up quickly, just what I need

### 5/5 — My experience of the app…

*2025-01-21*

Simple and straightforward!

### 5/5 — Mr

*2024-12-01*

I am very impressed and happy with Crossfirst Bank’s online banking.

### 5/5 — CrossFirst Bank App

*2024-12-01, version 4636740764.0.5909*

Works great!

### 5/5 — Love!

*2024-11-28*

So thankful for this bank and especially the online easy access!

### 5/5 — Crossfirst app

*2024-11-16*

I love this app! It’s easy to access all my banking transactions and I feel secure as long as I remember to sign off when I’m finished.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
