# Crossover Health — Healthcare from anywhere.

> Virtual and in-person healthcare access for members via messaging, scheduling, and payments. (iPhone/iPad app by Crossover Health, Inc..)

- Source: https://appshunter.io/ios/app/crossover-health/id1611653959 (this page in markdown: same URL + `.md`)
- Developer: [Crossover Health, Inc.](https://appshunter.io/developer/1084847363)
- Category: Health & Fitness
- Price: Free
- Rating: 2.83/5 from 48 App Store ratings · 20 written reviews indexed
- Age rating: 12+
- Requires: iOS 15.1 · 14 MB
- Languages: English
- Released: 2022-06-27
- Data updated: 2026-08-17
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/crossover-health/id1611653959/reviews.md

## What is Crossover Health?

With the Crossover app, members can connect with their care team to get and stay well from anywhere. Send and receive secure messages with your care team, schedule and check in for visits, and make payments. The Crossover app is free with membership.

Already a Crossover member through your employer? Download the app and sign in using the same credentials you use to log into care.crossoverhealth.com.

Not yet a Crossover member? Become a member today! Download the app and tap “Sign Up” or visit crossoverhealth.com to learn more.

** With the app you can **
* Sign up for membership
* Schedule and check in before virtual or in-person visits
* Get lab results and view visit history
* Send and receive messages with your care team
* Make secure payments
* Opt in to receive notifications

## Key features

- Secure messaging with care team
- Schedule and check in for visits
- View lab results and visit history
- Make secure payments
- Sign up for membership
- Receive notifications

## Recent user reviews (10 of 20)

All indexed reviews: https://appshunter.io/ios/app/crossover-health/id1611653959/reviews.md

### 3/5 — Biometric login does not work

*2026-01-28, version 1.2.8*

Keeps generating an error message when using biometric login (Face ID). I have tried un-enrolling from biometric login as well as completing deleting the app and all data on my phone and reinstalling with the same results.

### 1/5 — Can’t log in

*2026-01-04, version 1.2.8*

I tried to login to pre check into my appointment. However, both the app and the website both want a MFA with an authentication app but it doesn’t work. So, I can’t check into my appointment.

### 4/5 — Pls do away with auto log out

*2026-01-03, version 1.2.8*

Title says it all

### 2/5 — Web app, always logs you out

*2025-06-21, version 1.2.0*

Doesn’t have biometric log in that works

### 2/5 — Not getting advanced notice of appointments

*2025-04-08, version 1.1.8*

The app doesn’t show my upcoming appointments until less than 24 hours notice, so if I make an appointment 6 months in advance, it could easily be forgotten until day of and I may have other plans by then. Seems a way they can charge you for cancelling appt with less than 24 hour notice.

Also, it keep telling me to register my dependents but I don’t have any.

### 1/5 — Inexplicably horrific

*2024-12-20, version 1.1.8*

The amount of hoops they make me jump through to get insulin is shameful and a perfect example of everything that's wrong with this service. I think it's dangerous to use this. Very little concern for patients. I regret using it.

### 2/5 — Good UX but bugs

*2024-11-21, version 1.1.8*

This app looks pretty modern and is intuitive but there’s always auth issues or networking issues. One time I got a blank screen screen with 0 error dialog

### 2/5 — Lacking; deteriorates user experience

*2024-10-30, version 1.1.8*

In today’s day and age, app not talking to Apple Health is a deal breaker for me. Even the Sutter Health app does it seamlessly. Crossover is meant to be a new-age service provider but you wouldn’t know that from their app

### 5/5 — Easy and quick sevice

*2024-10-17, version 1.1.8*

I got this application through my job and it’s been a great app to work with. I suffer from asthma and being able to request a prescription within minutes is amazing. I also like that I get notified once my provider responds since I typically have to exit the app.
Overall very good experience with this app and it’s services!

### 1/5 — Can’t even register for an account!

*2024-10-12, version 1.1.8*

When I try to register for an account and put in all my information and press “create account”, it says “password cannot be blank”. It’s not blank! I entered one that met all of your security criteria! The web browser does the exact same thing. How am I supposed to use your service if I can’t even register for it??

## Frequently asked questions about Crossover Health

### How do I sign up for Crossover Health?

You can sign up for membership directly through the Crossover Health app by tapping 'Sign Up'. Alternatively, you can visit crossoverhealth.com to learn more and register.

### What devices does Crossover Health support?

Crossover Health is available on iPhone, iPad, and iPod devices, allowing members to access care from a variety of Apple products.

### Is Crossover Health free to use?

Yes, the Crossover Health app is free for members. Membership is required to access the services provided through the app.

### Can I schedule virtual and in-person visits with Crossover Health?

Yes, the app allows you to schedule and check in for both virtual and in-person visits with your care team.

### Does Crossover Health have ads?

No, Crossover Health does not contain advertisements. The app is free for members and focuses on providing healthcare services without interruption.

### What is the age rating for Crossover Health?

Crossover Health has an age rating of 12+, making it suitable for users aged 12 and older.

### How often is Crossover Health updated?

The latest version of Crossover Health is 1.4.0, last updated on April 30, 2026. Updates typically include new features and performance improvements.

### What kind of health information can I access in the app?

Within the app, you can access your lab results and view your visit history, providing a comprehensive overview of your health journey.

## Version history (last 5 releases)

### 1.4.0 — 2026-04-30

We’ve implemented a fix to address issues when adding events to Apple’s native Calendar app.

Note: While this update is included in this release, the fix will not be fully active until May 18, 2026. You may continue to experience issues with this feature until that date.

### 1.3.7 — 2026-04-13

Updated to support the latest mobile platforms for improved compatibility and performance.

### 1.3.0 — 2026-02-25

Improved Biometric Login

We’ve enhanced biometric authentication to ensure compatibility across more devices. You can continue using Face ID, Touch ID, or fingerprint authentication for fast, secure access to the app.

Update to the latest version for the best experience.

### 1.2.8 — 2025-12-16

The mobile app has been updated to fix an issue with document downloads. This update resolves a problem where downloaded files were missing the .pdf extension, preventing users from opening them.

### 1.2.4 — 2025-07-29

General updates and maintenance

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## More apps by Crossover Health, Inc.

- [Crossover Passport](https://appshunter.io/ios/app/crossover-passport/id1546652751)

All apps by Crossover Health, Inc.: https://appshunter.io/developer/1084847363

## Related topics

[cross over](https://appshunter.io/ios/topics/cross-over)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*
