# Crosstown — user reviews

> 5 indexed App Store user reviews of Crosstown by Slerp, rated 5.00/5 from 1 ratings.

- Source: https://appshunter.io/ios/app/crosstown/id1619350680/reviews
- App overview in markdown: https://appshunter.io/ios/app/crosstown/id1619350680.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0

## Most critical reviews (5 lowest-rated)

### 1/5 — Not worth it

*2025-12-16*

More hassle to get the loyalty app and points than it’s worth. Had better doughnuts from super markets. Very pricy doughnuts

### 1/5 — Unable to login

*2022-08-03*

I’ve had the app since launch but been order to place my orders or login as it ever accepts my details. I’ve reset my password several times and sign in online but the app doesn’t even recognise there’s information entered. Would love to have this fixed so I can actually use the app and place an order via it please 🫶🏼

**Developer response:** Hi there, 

Thanks for your feedback- we are keen to get to the bottom of this issue as soon as possible for you. 

Are you using a password manager/autofill tool to insert your email and password? If so, occasionally our app does not recognise that the necessary fields are populated. I recommend closing the app, reopening, and retyping your details manually. 

Let me us know you have success with this, or email customerservice@crosstown.co.uk, if you require further assistance. 

Sincerely,
Ed

### 2/5 — good rewards, bad app

*2025-08-11*

the idea is good, the rewards are decent as well but the app is terrible. super slow, crashes, not always up to date and for some reason consumes a crazy amount of data

### 5/5 — Coffee & Doughnuts

*2022-11-10*

What’s not to like…..

### 5/5 — Great loyalty scheme

*2022-09-21*

Great to get rewards for my doughnut orders which I can use in-store and online

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*