# Crowdtap Surveys & Opinions — user reviews > 327 indexed App Store user reviews of Crowdtap Surveys & Opinions by Crowdtap Inc., rated 4.20/5 from 7,206 ratings. - Source: https://appshunter.io/ios/app/crowdtap-surveys-and-opinions/id1440330471/reviews - App overview in markdown: https://appshunter.io/ios/app/crowdtap-surveys-and-opinions/id1440330471.md - Rating breakdown: 5★ 5,285 · 4★ 516 · 3★ 135 · 2★ 120 · 1★ 1,150 ## What do users think of Crowdtap Surveys & Opinions? Overall sentiment: negative **Pros** - 🚀 Quick and easy surveys - 💰 Decent earning potential - 👍 Straightforward and user-friendly app - 🎁 Variety of gift card options **Cons** - 🚫 Accounts randomly disabled or banned - 🔒 Lack of transparency on account suspensions - 💤 Inconsistent survey availability - ❌ Poor customer support and unresponsive to inquiries **Commonly reported bugs** - Surveys freezing or crashing mid-completion - Issues with redeeming earned points/gift cards **Most requested features** - Add a 'go back' button for surveys - Show points value for each survey - Improve survey quality control and consistency ## Newest reviews (16 of 327) ### 3/5 — What happened?????? *2026-08-01, version 1.97* This app was great when I first downloaded it. Then last year surveys just stopped showing up. I haven’t had a survey in months. ### 2/5 — No surveys *2026-06-16, version 1.97* No surveys ### 1/5 — Hello? Anyone there?? *2026-04-23, version 1.97* No surveys available for several months, no news about anything happening. Responses to reviews are automated. Website is still up and running, so.... what's going on here? ### 3/5 — Waiting *2026-04-19, version 1.97* This is a great app and so much fun and then I’ve been sudden they stopped putting surveys in and it hasn’t worked since November. Like what happened we need some answers. ### 1/5 — Dead as fried chicken *2026-03-25, version 1.97* This app is dead. No surveys. Canned “ customer support” from 4 years ago Delete and move on This app used to work, but in the last month, not one s survey. Time to delete and. Move on. And IF the developer responds, it will be a canned response auto generated, which means no one is home ### 4/5 — Was a great app *2026-03-16, version 1.97* This was a great app until it wasn’t! Surveys were fun and easy to answer. The surveys suddenly stopped about six months ago. If the site is no longer active, it would be great for the developer to let us know. ### 3/5 — Not giving survey *2026-03-09, version 1.97* I used to love crowdtap but for a few months now I have not received any survey . I emailed customer service many times but they responded saying I should receive the survey again but it is completely stopped. ### 1/5 — Malicious App *2026-03-09, version 1.97* Do not download this scam app! They will NEVER SEND YOU A SURVEY AFTER YOU SIGN UP! Why? Because the app is clearly just spyware capturing your data and returning zero rewards. I am deleting this app and I suggest you do, too. Months and months and ZERO opportunities to earn rewards. Yeah—that means only one thing: These frauds are STEALING OUR DATA! ### 1/5 — No more surveys *2026-03-08, version 1.97* Another rewards app that turned into a scam. I am just a few points away from redeeming a gift card but obviously I will never be able to redeem the points because there are no more surveys. ### 1/5 — My favorite app *2026-02-28, version 1.97* 01/10/2026 I give up. I’ve contacted customer support and was told they are investigating why I’m not receiving anything anymore. They have not responded back. There is no way to contact support on the app, just by email. When I go from doing group discussions and tons of surveys to nothing, something’s just not right. I know I’m not the only one that’s experiencing this. _________________ Does anyone still get surveys? I keep logging in and nothing. I used to get tons and now nothing and there is no way to contact anyone or customer support. Is this not active anymore? ___________________ This use to be my favorite way to earn money, still is if they would actually give me surveys. But lately I don’t get a lot of surveys. I use to get a lot. UPDATE: Still not receiving anything from CrowTap. I am disappointed. ### 3/5 — Surveys *2026-02-20, version 1.97* This was one of my favorites until a few months ago. It just stopped giving surveys. I haven't had any in months. every time I login it says check back. And surveys that were started when you went back to finish them gave you an error ### 3/5 — Great Surveys *2026-02-15, version 1.97* Unfortunately this is the second time I’ve accumulated points and now there’s no surveys. There’s no way to directly contact the company either to ask them what’s going on. When I relaunched the app for the second time they had deleted all my points so I started over only to have the same thing happen…. Highly disappointed and don’t recommend unless you’re willing to wait for them to continue offering surveys on a regular basis every few months or so. ### 1/5 — Abandoned App? *2026-02-09, version 1.97* I feel like the devs or whoever is running this app abandoned it because first and foremost it doesn’t work!! There are no new surveys coming in. And when someone has left a 1 star review they have an auto reply thanking them for giving 5 stars?? ### 1/5 — Looks like it was abandoned *2026-02-08, version 1.97* I have not had surveys in months and the support page link is broken. Looks like Suzy, inc just abandoned the app ### 1/5 — No surveys for months, very disappointed *2026-02-07, version 1.97* I haven’t had any surveys for months now. I’ve reached out to support a handful of times. I have gotten a couple responses saying my account is “fixed” and I should see surveys when available. I have reached out twice more and no response and still no surveys. I used to love this app being so easy to gain points and rewards. I’ve very disappointed in the lack of response from support with a promise of surveys appearing and nothing shows up. It needs to be fixed ### 2/5 — No Surveys *2026-02-04, version 1.97* I have not been able to get surveys for months ## Most critical reviews (10 lowest-rated) ### 1/5 — App can’t payout with the amount of users it has *2026-08-09, version 1.97* This app was good until end of 2025 when it went bankrupt but didn’t tell anyone. They should remove this app if they can’t payout. Now they won’t payout or it will stop sending surveys so that you can’t cash out your accumulated points. Waste of time. I’m deleting this app now. ### 1/5 — App not working *2026-08-04, version 1.97* I love the app but it hasn’t been working lately for while now, there are no surveys or options to gain points. The app doesn’t say their is an update either What’s going on anyone else experiencing this? ### 1/5 — Updated my review *2026-07-17, version 1.97* Update**** 7/16/26 no longer receive surveys very disappointed because I really enjoyed this app!!!!!!Update*** 9/3/24 I have reached out to crowdtap about my account being deactivated and someone did actually respond to my email and I am no longer deactivated!!!! Like I said I have been a member for many years of crowdtap and never had this happened before, I’ve always been able to redeem my rewards with no problems at all. I’ve always answered honestly I just hope I don’t get deactivated again…..(my last post) I have been a member of crowdtap for many years now & recently they deactivated my account for no reason. I sent in to appeal haven’t heard anything back would like to get in contact with customer service ### 1/5 — Horrible service *2026-07-16, version 1.97* I asked for a year for help because I am not getting any surveys. They totally ignored me. Didn’t help. So sad because I loved loved this app before ### 1/5 — Why? Just why? *2026-07-15, version 1.97* After years of not being able to get into my old account due to forgetting the password, I have tried to get into it again. I found out that it is suspended, tried to reach out to Support to find out why, and was unable to. I am highly disappointed because I found that app very fun and very entertaining. I also had a lot of points on there, so the fact that I cannot get to them is highly disappointing. ### 1/5 — Cashing out *2026-07-05, version 1.97* I’ve deleted this app used to be good and cashout without a problem now it doesn’t work most of the time ### 1/5 — No more surveys *2026-06-04, version 1.97* The surveys just started disappearing and now since October 2025 there has been nothing to do on this app I was so close to getting the $25 bath and body gift card now most of my points disappear and I can’t even use the app… I have waited long enough I’m just going to delete this useless app which is sad I liked doing the surveys ### 1/5 — Surveys gone *2026-05-16, version 1.97* Was a great app until they stopped releasing surveys. I wish they would communicate with us as to why there are no more surveys. At this point, this app could be using our data. ### 1/5 — No more surveys but streaks *2026-05-15, version 1.97* I never thought I’d give only 1 star. Would give 0 if that was an option. Since months pretty much no surveys, only streaks when you get on. Also when you try to contact customer support via the app, it brings an error page. I’d really like to hear from Crowdtap support or people who worked for Crowdtap to find out if it’s still in business because the infos are mixed online. ### 1/5 — Don’t recommend. Stay away. *2026-05-09, version 1.97* Beware. They are good until they aren’t. If you are a regular survey taker aka every day and start making money through them..they will just stop sending you surveys. I emailed multiple times saying I wasn’t getting surveys any more and they essentially ghosted me. Horrible company. ## Most praised reviews (10 highest-rated) ### 5/5 — Crowdtap *2026-07-27, version 1.97* Seen where someone said it was back up and working but I have no surveys! Please, can you let me know when I will have more surveys as I had no issues at all when I had surveys and I would use my gift cards mostly for my pets! ### 5/5 — Crowdtap *2026-05-04, version 1.97* Love this app or use to where are the surveys? Please come back soon. ### 5/5 — We miss you *2026-04-11, version 1.97* An app that really calmed my mind and actually helped me learn a lot about different things we miss you so much ### 5/5 — Please come back *2026-02-19, version 1.97* I love this app and have never had a problem with it until October 2025 when surveys started to go away. Please come back. I loved learning about new products that would soon be available and influencing what features or flavors would be available. This was the best survey app ever but now I get nothing. Please please please come back. ### 5/5 — Reward points taken *2025-12-10, version 1.97* I’ve with Crowdtap for a long time and I cashed my earned points for a $20 Walmart gift card. It was denied without any explanation and I have yet to see my points, returned. I changed my review due to the fast response from customer service Thank You ### 5/5 — Hm *2025-10-21, version 1.97* Still waiting on two gift payments from April & June. No way to contact support I tried to change my email to fix the issue and never got reply back. And this Ai chat is not helpful. Talking in circles and every time I ask for a real person they don’t understand. And just send me article links. I want my two giftcard points back and I wanna change my email I don’t have access too. But CANT on the app settings. And you all won’t let me talk to a rep. ### 5/5 — Please bring back PayPal *2025-08-15, version 1.97* Bring back PayPal as an award. I’m trying to earn a little extra on the side to help save up for something, it would be a great help to get PayPal back as an award. ### 5/5 — Update to my previous review *2025-08-12, version 1.97* I want to thank the Customer Support team for resolving the issue. I’m return my rating to 5*****! ### 5/5 — Layout *2025-07-30, version 1.97* I wish there was an option to go in dark ode for this app because with low vision is hard for me to see the writing on here so dark mode would be perfect ### 5/5 — It’s Great! *2025-06-04, version 1.96* I started using Crowdtap about a year to 2 years ago, and I really like it. I think it’s one of the only survey apps that make earning gift cards feasible without having to accumulate an insane amount of points. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-15.*