# Crowley Marine — user reviews

> 82 indexed App Store user reviews of Crowley Marine by Crowley Labs Limited, rated 4.77/5 from 126 ratings.

- Source: https://appshunter.io/ios/app/crowley-marine/id1471177349/reviews
- App overview in markdown: https://appshunter.io/ios/app/crowley-marine/id1471177349.md
- Rating breakdown: 5★ 100 · 4★ 4 · 3★ 2 · 2★ 1 · 1★ 3

## What do users think of Crowley Marine?

Overall sentiment: positive

**Pros**

- 👍 Intuitive and user-friendly interface
- 🚀 Fast and efficient ordering process
- 📊 Detailed exploded parts diagrams
- 🔍 Easy parts lookup and identification
- ⚡ Quick order processing and delivery
- 💾 Ability to save motor information for future orders
- 🏆 Comprehensive parts database for older/rare motors
- 📱 App superior to website version
- 💰 Competitive pricing on parts
- 👥 Helpful customer service available
- 🎯 Interactive hotlinks on parts diagrams
- 🌍 International shipping capability

**Cons**

- ⏱️ Slow shipping despite expedited payment
- 📦 Inconsistent inventory communication
- 🔄 Incomplete parts database compared to web search
- 💸 High one-day shipping costs
- 📞 Poor communication during delays
- 🐛 Data synchronization issues with part numbers

**Commonly reported bugs**

- Part number mismatches on expanded pages (e.g., clicking number 34 shows wrong item)
- Missing items in app that appear in web searches
- Internal server error during signup
- App unresponsiveness and slow loading
- Incomplete carburetor listings in database

**Most requested features**

- More detailed and clearer parts diagrams
- PayPal payment support in app
- Improved app signup process
- Better inventory status visibility before ordering
- Real-time order status notifications

## Newest reviews (17 of 82)

### 5/5 — Great

*2025-07-02, version 2.4.6*

To be honest, I only downloaded the app to get the 10% off the first order, but am I ever happy I did because the app is so much easier to use. There are hot links on the parts diagram, which make it super simple.

### 5/5 — Happiest

*2025-06-24*

I’m happiest when I can buy parts online and know they will arrive in a reasonable time frame

### 5/5 — Excellent

*2025-06-07, version 2.4.3*

5 star. On all orders that I have made in the past. Arrives on time and sometimes earlier. Great service.

### 5/5 — Service

*2025-05-14, version 2.4.3*

Great!

### 5/5 — Excelente

*2025-03-14, version 2.4.1*

Rapido

### 5/5 — Easy to locate parts

*2025-03-07, version 2.4.1*

Made finding OEM parts easy

### 5/5 — Df250

*2025-02-23, version 2.3.9*

Buenos precio

### 5/5 — Save time and money

*2025-02-18, version 2.3.9*

Stopped wasting time ordering the wrong parts off of amazon and other places. Full diagrams and helpful tools.

### 5/5 — Craig

*2025-01-09, version 2.3.8*

Great. Nice and easy to use!

### 5/5 — Great app

*2024-12-29, version 2.3.8*

I’ve bought a lot of stuff through here 
Won’t even try mercury Australia 
Crowley is the way to go

### 5/5 — Very organized and professional

*2024-09-22, version 2.3.5*

By far the best and easiest way to find motor parts

### 5/5 — Cool app

*2024-07-31, version 2.3.5*

Nice.

### 5/5 — Best place to get parts

*2024-06-16, version 2.3.2*

I am working on restoring my dads old 89 bayliner to use again and it was very difficult to find parts for it and to get any information on it but the app along with the website with there breakdown of the unit made it a lot easier to find the parts needed

### 5/5 — Crowley marine

*2024-06-06, version 2.3.2*

Great app found what I need with ease

### 5/5 — Best app demystifies parts interpreting

*2024-04-28, version 2.2.9*

Easy to use exploded parts diagram with simple add to cart

### 5/5 — Super easy to look up parts

*2024-04-24, version 2.2.7*

If I have to give my money to someone it’s a company like this. Super easy to use app. All the right parts. Very helpful customer service.

### 5/5 — Right Parts & Price

*2024-04-21, version 2.2.5*

Reliable source for marine engine parts.

## Most critical reviews (10 lowest-rated)

### 1/5 — Nice break down on engine, not so good on getting parts shipped

*2025-11-11, version 2.5.2*

Not so good at getting parts out

### 1/5 — Do not get

*2021-01-18, version 1.0.3*

Do not get this app or order anything I have not got my part for my motor and waited over a month and this is bull crap

### 1/5 — Slow and unresponsive

*2020-06-29*

Ordered a few small items on 6/6 it’s 6/25 and not only have I not received my products today was the first time they responded to my emails. “Your product is ready to ship” really? A month later? I will NEVER use them again.  

Update. Developer has contacted me after writing this review and wanted to know if I would like update my review. I still have received my purchase. Only an e-mail prompting me to change my review. No explanation. No update. So no I don’t wish to change my review. Thank you though.

**Developer response:** Thank you for a review and we are sorry to hear that your experience did not match your expectations. We are looking into this issue and hope to resolve it promptly.

### 1/5 — Cannot sign up...

*2020-05-30, version 1.0.1*

When trying to sign up I get “an internal server error has occurred “ with no option other than Cancel

### 3/5 — Worked great at first

*2024-05-23, version 2.3.1*

Had no problems a year ago or so, now when u click numbers on expanded parts page, the numbers don’t match the item Ex. When clicking number 34 on fuel components page, it SHOULD be fuel filter, but it’s shows zip ties. 
Possibly just needs update/re-synchronization but something has changed for it to be wrong now, because it was correct. 
Once that problem is fixed. 5 stars! 🤪

### 3/5 — Promax parts

*2020-09-29*

Like the app has everything I’m looking for. But I’m giving 3stars in stead of 5 Because I’ve paid for expedited shipping every time I’ve ordered and didn’t receive parts for almost a month on a 2 day rush delivery. And no one contacted me to say they were waiting on x part to come in and the website didn’t say out if stock when I ordered.

### 4/5 — App

*2026-03-24, version 2.5.3*

The app is OK. It doesn't have the same items when I look up diagram for my engine as it does when I go on a different web search. I tried looking at something for my carburetor and it didn't even have the carburetor in the app that I could see.

### 4/5 — Crowley marine

*2023-02-02, version 1.3.3*

Great app. Maybe make diagrams more clear/ detailed

### 4/5 — Easy to use

*2020-07-08, version 1.0.2*

Really nice interface for looking up and purchasing parts.  Loses a star for no PayPal support (website supports it).

### 5/5 — Vintage outboards

*2026-07-05, version 2.5.4*

With parts harder than ever to find it was awesome seeing full diagrams of exact motor. Site was great and extremely informative 👍

## Most praised reviews (9 highest-rated)

### 5/5 — Happiest

*2026-05-22, version 2.5.3*

I’m happiest when I can buy parts online and know they will arrive in a reasonable time frame

### 5/5 — Fast and easy

*2026-04-08, version 2.5.3*

Good app seems to work better than online. Can’t complain.

### 5/5 — Good price and availability!

*2026-03-29, version 2.5.3*

First order, but price and availability is great.

### 5/5 — Great

*2026-03-14, version 2.5.3*

Easy to use !!

### 5/5 — Perfecto

*2026-01-29, version 2.5.3*

Muy practica

### 5/5 — Awesome

*2026-01-18, version 2.5.2*

I’m new to working on outboard motors. This app has been a life saver!

### 5/5 — Awesomesauce!

*2025-09-24, version 2.4.9*

Order was processed quickly and received within three days! 

Just wish they could do something about the cost of one day shipping …. That was really high.

### 5/5 — Great app, great prices

*2025-08-10, version 2.4.8*

Very helpful, not buggy at all and even if it was I’d still use it because of the deep parts database and human customer service that’s a phone call away. This app is the cheat code if you want to maintain your own outboard like a real man.

### 5/5 — Good site for an older Yamaha

*2025-07-10, version 2.4.6*

I’ve had to return to the site several times to keep my 9.9 Yamaha running.   It’s a 2001, 4 stroke.   It’s getting used much more since I have the boat down south now.  Parts are getting scarce.  I’ve been fortunate Crowley has provided the parts to get this engine running well consistently again.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*
