# Crown Service Request — user reviews

> 7 indexed App Store user reviews of Crown Service Request by Crown Equipment Corporation, rated 4.56/5 from 16 ratings.

- Source: https://appshunter.io/ios/app/crown-service-request/id1069487330/reviews
- App overview in markdown: https://appshunter.io/ios/app/crown-service-request/id1069487330.md
- Rating breakdown: 5★ 12 · 4★ 1 · 3★ 1 · 2★ 0 · 1★ 1

## Most critical reviews (7 lowest-rated)

### 1/5 — Terrible Customer Service

*2024-10-22*

Crown is horrible as a company servicing American manufacturing. Their technicians are incompetent and their service advisors can hardly communicate in English. The management team makes the entire operation look like a circus. Avoid Crown Hilo’s at all cost!

### 1/5 — Terrible app from a terrible company.

*2019-12-01, version 1.5.3.1*

App constantly resets details forcing you to type everything in again. No feedback on status of service ticket as to whether or not a tech has attended site and solved the issue. Any one thinking of using Crown as a service provider should definitely consider an alternative as the app is just as bad as dealing with the company itself.

### 3/5 — No job status updates

*2023-01-24, version 1.7.3.0*

App is ok and does what it needs to do but it really needs a status update to know if tech has come and status of job together with history log of MHE available. Has potential just only half way there, finish the job Crown.

### 3/5 — Easy

*2022-08-16*

Very easy way to request service. Would be great if the app would provide updates such as request acknowledged, scheduled and date etc. would also be nice if you could set up a site account vs individual accounts do multiple people could access the same information.

### 5/5 — Service for Hilo repair

*2023-05-12*

This app is very easy and user friendly I recommend this app for all crowns customers

### 5/5 — Service For Forklifts

*2021-04-20*

This is great to simply request repair service for our Crown and other forklifts.

### 5/5 — Manager

*2018-11-28*

Awesome App for Service on Lifts

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*