# Crucial Conversations — Tools for High Stakes Talking

> Tools for high-stakes talking and difficult conversations. (iPhone/iPad app by Expanded Apps.)

- Source: https://appshunter.io/ios/app/crucial-conversations/id455488328 (this page in markdown: same URL + `.md`)
- Developer: [Expanded Apps](https://appshunter.io/developer/313709778)
- Category: Business, Books
- Price: Free with in-app purchases
- Rating: 4.00/5 from 3 App Store ratings · 20 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 70 MB
- Languages: American English
- Released: 2011-10-08
- Data updated: 2026-08-26
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/crucial-conversations/id455488328/reviews.md

## What is Crucial Conversations?

"Most books [apps] make promises. This one delivers. These skills have not only helped us to change the culture of our company, but have also generated new techniques for working together in ways that enabled us to win the largest contract in our industry's history."--Dain M. Hancock, President, Lockheed Martin Aeronautics

This free application includes the complete first chapter from the full app (this is based on the abridged audiobook): Crucial Conversations and the rest of the chapters are available as an in app purchase for $12.99 USD.

"What a profound and timely book! Here is the cure for arguments and misunderstandings; for mediocrity and frustration. This book offers a wealth of principles and skills that will dramatically improve your career, your organization, and your relationships." Stephen R. Covey 

A powerful, seven-step approach to handling difficult conversations with confidence and skill. 

"Crucial" conversations are interpersonal exchanges at work or at home that we dread having but know we cannot avoid. How do you say what needs to be said while avoiding an argument with a boss, child, or relationship partner? Crucial Conversations offers readers a proven seven-point strategy for achieving their goals in all those emotionally, psychologically, or legally charged situations that can arise in their professional and personal lives. 

Based on the authors' highly popular DialogueSmart training seminars, the techniques are geared toward getting people to lower their defenses, creating mutual respect and understanding, increasing emotional safety, and encouraging freedom of expression. Among other things, readers also learn about the four main factors that characterize crucial conversations, and they get a powerful six-minute mastery technique that prepares them to work through any high impact situation with confidence.

The authors, Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler are top international corporate consultants and cofounders of Vitality Alliance, Inc., and VitalSmarts. Together they have developed dozens of corporate training programs for dozens of Fortune 500 companies.

Learn how to keep your cool and get the results you want when emotions flare.

When stakes are high, opinions vary, and emotions run strong, you have three choices: avoid a crucial conversation and suffer the consequences, handle the conversation badly and suffer the consequences, or read the NYT Bestseller Crucial Conversations and discover how to communicate best when it matters most. 

Crucial Conversations gives you the tools you need to step up to life’s most difficult and important conversations, say what’s on your mind, and achieve the positive resolutions you want. This wise and witty guide will teach you how to

•prepare for high-impact situations with a six-minute mastery technique 
•make it safe to talk about almost anything 
•be persuasive, not abrasive 
•keep listening when others blow up or clam up 
•turn crucial conversations into the action and results you want 

Whether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.

App Features:
Included in the app are the following:
•The complete book 
•The complete audiobook synchronized with the text
•Bookmarking capability
•Preference settings for
   -font type
   -font size
   -night viewing
   -audio controls

## Key features

- Seven-step approach to difficult conversations
- Six-minute mastery technique for preparation
- Create safety for open dialogue
- Persuasive communication techniques
- Manage emotions during conflict
- Improve career and relationships

## Pricing and in-app purchases

Base price: Free.

**One-time purchases**

| Purchase | Price | Type |
| --- | --- | --- |
| Crucial Conversations | $12.99 | one-time |


## Recent user reviews (10 of 20)

All indexed reviews: https://appshunter.io/ios/app/crucial-conversations/id455488328/reviews.md

### 2/5 — Audio doesn’t work

*2022-11-16*

The book content is good. The audio doesn’t work in my app

**Developer response:** Thanks for letting us know you are having difficulty with the audio.  We have updated to the latest OS and that should resolve the issue.  Also, check to be sure that your audio is turned on, on your device. If it's on "Silent" you won't hear the audio.   If any other issues come up, please contact us at support, it's our pleasure to assist you.

### 1/5 — Terrible

*2015-03-29*

Weak user interface and audio does not work on iPhone 6.

### 4/5 — Great

*2014-07-25*

Great app with a great graphich and well design! I love this app!!

### 5/5 — Nice app!

*2014-07-25*

This is a very useful learning tool, Which is based on the authors' highly popular DialogueSmart training quarterly.The purpose is geared toward getting people to lower their defenses, creating mutual new one and understanding, increasing that safety, and encouraging freedom of expression.That's what we are now lack!

### 5/5 — Great application

*2014-07-24*

Whether live or work good conversation is the key to success. The application to improve my social organization

### 5/5 — Useful

*2014-07-24*

This app is so useful. So many great skills to improve the conversation. Love this app.

### 4/5 — Great

*2014-07-24*

You can use it to learn 42 high-yield cases and master key concepts with clinical pearls! It also has interactive features. Great!

### 5/5 — Love

*2014-07-24*

The way and method of learning exchanges, enhance feelings.
We all have the need of emotional communication, can do a good job is not easy.
Create an environment of mutual respect and love.
It is necessary to improve the quality of life.

### 5/5 — Great app...

*2014-07-24*

Help us change the culture of company.. There are many chapter you can learn many techniques from it..it is worthy to read it...

### 5/5 — Insightful and effective

*2014-06-11*

I found this book full of fantastic ways to enhance difficult conversations.  Challenging my default weaknesses and then giving great tools and principals to make lasting changes and improve personal and corporate outcomes.

This particular App has issues with leaving out some ends of paragraphs and chapters which have yet to be resolved by the supplier. (Although they claim they have resolved the problem?)

Highly Recommend the book, especially if you feel incompetent in professional interctions.

## Frequently asked questions about Crucial Conversations

### What is Crucial Conversations?

Crucial Conversations offers a seven-step strategy for handling high-stakes interpersonal exchanges with confidence. It aims to help users say what needs to be said while avoiding arguments and fostering understanding.

### What content is included in the free version of Crucial Conversations?

The free version of Crucial Conversations includes the complete first chapter, based on the abridged audiobook. Additional chapters are available for purchase within the app.

### How much does the full version of Crucial Conversations cost?

The rest of the chapters for Crucial Conversations are available as an in-app purchase for $12.99 USD.

### What are the benefits of using Crucial Conversations?

Users can learn to prepare for high-impact situations, make it safe to talk about difficult topics, be persuasive rather than abrasive, and maintain listening even when emotions run high.

### Does Crucial Conversations have ads?

No, Crucial Conversations does not contain advertisements. The app is free to download with optional in-app purchases for additional content.

### What devices is Crucial Conversations available on?

Crucial Conversations is supported on iPhone, iPad, and iPod devices, indicated by its compatibility with iOS.

### How often is Crucial Conversations updated?

The app was last updated on November 28, 2023, with version 2.0.2. This indicates regular maintenance and potential feature additions.

### What is the age rating for Crucial Conversations?

Crucial Conversations has an age rating of 4+, making it suitable for a wide audience, including younger users who may benefit from learning communication skills.

## Version history (last 5 releases)

### 2.0.2 — 2023-11-28

-Updated to latest OS

### 2.0.1 — 2023-09-04

-Updated for latest OS

### 2.0 — 2022-12-12

-Updated for latest OS

### 1.9 — 2020-09-25

Updated store icon

### 1.8 — 2020-09-23

Updated for latest OS
New icons

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## More apps by Expanded Apps

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All apps by Expanded Apps: https://appshunter.io/developer/313709778

## Related topics

[conversations hear](https://appshunter.io/ios/topics/conversations-hear)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*