# Cruise Finder by iCruise.com — user reviews

> 150 indexed App Store user reviews of Cruise Finder by iCruise.com by iCruise.com / WMPH Vacations, rated 3.20/5 from 64 ratings.

- Source: https://appshunter.io/ios/app/cruise-finder-by-icruisecom/id381074627/reviews
- App overview in markdown: https://appshunter.io/ios/app/cruise-finder-by-icruisecom/id381074627.md
- Rating breakdown: 5★ 26 · 4★ 4 · 3★ 8 · 2★ 10 · 1★ 16

## What do users think of Cruise Finder by iCruise.com?

Overall sentiment: negative

**Pros**

- 🚀 Easy to use
- 📊 Comprehensive cruise information
- 🗺️ Detailed deck plans
- 💰 Good deals and discounts

**Cons**

- 🐛 Crashes and glitches
- 🔍 Difficult to navigate
- 💳 Issues with payment processing
- 🌐 Limited cruise line options

**Commonly reported bugs**

- App crashes on destination search
- Itinerary information not displaying correctly
- Compatibility issues with newer devices
- Repeated update failures

**Most requested features**

- Currency conversion option
- Landscape mode for tablets
- Ability to save search preferences
- More port and excursion details

## Newest reviews (15 of 150)

### 3/5 — can’t even search

*2026-05-11, version 8.9*

app keeps popping errors and goes back to search page when i try searching by any of the criteria

### 3/5 — Se congela bastante

*2026-04-26, version 8.9*

Hay veces q los precios no están actualizados , o ya se vendió el
Barco para obtener un descuento de verdad hay q llamar x teléfono

### 3/5 — No Landscape viewing on iPads :(

*2024-07-21, version 8.5*

This app should also allow viewing in Landscape mode on iPads

### 2/5 — Doesn’t show the length

*2024-06-23, version 8.4*

This app was so much more useful when it showed the ft (length) of the boat…it’s really disappointing

### 3/5 — Good and bad

*2024-04-01, version 8.3*

The information on this app is really great ,works well ,you can narrow down your search well.
BUT…..
Can you please make it switch from north/south to east/west . So I can read it on my iPad without craning my neck sideways.

### 2/5 — Not what I need

*2023-04-29, version 7.9*

I have been sailing with iCruise for years, love the company. BUT this app is not useful. It would be better ir it could be used for my personal booking of cruises, excursions and tours.

### 2/5 — Not bad…on a phone.

*2022-01-22, version 7.7*

Works great on a phone. Menu options do not work beyond main screen on the iPad. Worthless on this device.

-edit-….links activators are tiny even for a pad.   Huge bar to reflect the whole choice option, but tiny little arrow to move to next window.

### 3/5 — Difficult at best.

*2021-01-23, version 7.5*

This app crashes often and it is difficult to use. The prices on this app are hundreds of dollars less money than the cruise lines website or other cruise apps. Makes me very suspicious.

### 2/5 — Crashes

*2020-12-03, version 7.5*

Every search under the heading ‘Destinations” results in a crash on the iPad. New format not working well

### 2/5 — Very frustrating to use.

*2018-12-26, version 6.6*

Most of the time it takes forever to load. Don't do it by month cause it will timeout or just stop loading. Example: I tired for 3 hours and could not get past the date of the18th in May 2020. On top of that, if you open to view a cruise and then close that cruise view, it starts you all over. If you go out of the app for more than 30 sec, it starts you all over. Very frustrating and removing the app.

### 1/5 — Disappointed

*2018-11-08, version 6.3*

It is rather odd that it does not have Singapore as a departure port.  Very disappointed with it.

### 3/5 — Great app but not comp. with iOS 11.3.1

*2018-05-14, version 6.1*

Loved this app until I upgraded to new iPhone and it’s not compatible for iPhone 8 and the iOS 11.3.1.  I hope you all get it fixed soon so I can give you 5 stars.

### 1/5 — Incompleto

*2018-05-13, version 6.1*

No se puede utilizar en Puerto Rico ya que no lo incluyen en la parte de Estados porque no somos Estados. No podemos seleccionar la parte de no residentes de E.U. porque somos residentes, por lo tanto esta aplicación no sirve en Puerto Rico a menos que la arreglen.

### 3/5 — Works for searching specific ports of call

*2018-02-08, version 6.0*

It’s not terribly intuitive and this app is buggy, but it does allow you to search for cruises that stops at ports you want to visit.  Most only allow you to search on embarkation port.

Another star off, because when I repeat an identical search some of the cruises that appear the first time have disappeared. I’m talking within minutes.

### 1/5 — Stopped working...

*2018-01-24, version 6.0*

No longer works since this last update. Keeps crashing when I open the app.

## Most critical reviews (10 lowest-rated)

### 1/5 — Useless….

*2025-12-08, version 8.9*

What used to be an outstanding & user friendly app, has now become difficult to use, now does not display itinerary info correctly, is glitchy, and now is s shell of its former self. Was previously my go to app for all my cruise enquiries is no more. Whoever has stuffed around with this app, has stuffed it up completely. So frustrating!

### 1/5 — Doesn’t work properly anymore

*2025-11-26, version 8.9*

Whatever changes was made has rendered the payment process unworkable! It was seamless at the beginning of 2025 when I booked 2 cruises via the app.
But now, when I tried booking & making the payment online, it keeps rejecting my card, although it’s the same card I’ve used previously. There’s nothing wrong with my card, there’s something wrong with your app!  I gave up & booked elsewhere.

### 1/5 — What Happened?

*2024-10-05, version 8.6*

Updated a month ago, and ever since I get an error no matter what I try. Disgusted

### 1/5 — No easy access to the information

*2024-07-23, version 8.5*

I couldn’t find the information of my tours bookings on each island and  the information for the cruise after it sent me to the selling section couldn’t get back 
I have tried the full day without succeeding

### 1/5 — Currency

*2024-06-28, version 8.4*

It would be a better app if you could choose the currency you want. I am deleting the app because of this.

### 1/5 — Doesn’t work

*2024-04-09, version 8.3*

Nothing works on iphon13 with latest software.  Don’t waste your time.

### 1/5 — Cannot choose currency

*2024-01-22, version 8.1*

It’s only in US currency, no matter where you want to go. No choice.

### 1/5 — iPad App no longer the Best - Bring back the way it was!

*2023-12-04, version 8.0*

The IPad App now looks like the Mobile App.  Please reverse it to the way it was - your iPad App was AMAZING before!!!!!!!!!  I would gladly pay a subscription for it because that is how good it was!!!!

### 1/5 — Crashes Every Time!

*2023-08-01, version 7.9*

This app crashes every time I use it. My phone has the latest update, so that isn’t the problem. This has been going on forever. Says a lot about the company.

### 1/5 — Crashes. Every. Single. Time.

*2020-11-26, version 7.5*

I would honestly love this app if it just didn’t crash. It’s the easiest and best cruise app to navigate I think. BUT it crashes when you want to search by destination. You probably think I’m over exaggerating when I say it crashes every time, well it I’m not... 
I’ve had this app on my phone for a couple of years now and when I first noticed it (about a year ago) I tried it between 50 and 100 times and it did it. Every. Time. I left it on there because nobody was cruising this year anyway but I’ve just started looking at cruises again this past week and guess what, the same problem a year later. Absolutely ridiculous problem to just accept on your app for over a year (or longer).

## Most praised reviews (10 highest-rated)

### 5/5 — Easiest way to plan a cruise!

*2023-12-14, version 8.0*

I save 60% on my cruise through this app! Plus, it’s user-friendly and I love that I can favorite cruises to easily shop.

### 5/5 — Easy and Robust

*2023-12-12, version 8.0*

The cleanest way to research and book cruises away from a desktop. The interface is clear and very easy to use. The latest update fixed some of the pesky issues from the past.

### 5/5 — Great Informational App

*2023-12-02, version 8.0*

I’ve used this app for about 10 years now and I’ve got to say, this is one of the greatest cruise apps to find out more about future cruises, a cruise you’ve already booked, and much more. Though it’s somewhat glitchy, that’s easy to overlook when you get so much information from the app!

### 5/5 — App is ok but company is surprisingly good

*2019-03-15, version 6.7*

The app can be a little cumbersome at times, but I just booked a cruise for almost $600 less than what AAA offered me! Their website works better than the app. I’ll definitely be booking with them from now on!

### 5/5 — Best app

*2018-01-27, version 6.0*

Very easy to use, I love that I can add cruises to my favorites and than sort through just the ones I liked. The easiest way to plan a vacation, hands down! If you don’t use this, you are missing out!

### 5/5 — Love the updates

*2016-10-25, version 4.2*

I really love all the new updates.

### 5/5 — Great and easy to use.

*2016-10-18, version 4.2*

I was impressed how simple this app was to use. I was able find and filter through cruises. Had a huge variety of cruises to shift through.
My only suggestions are to allow extra filtration. Rather then a full month of available cruises, where I had to scroll and scroll, (as I wasn't sure if the length of the cruise I wanted), maybe allow us to input a date range that suit our travel needs. Or allow multiple cruise lengths options. 
And possibly add a currency conversion option. We are shown prices in USD, but are planning this cruise with friends in EURO and AUD, was very time consuming constantly changing apps and working out pricing.

### 5/5 — Love it

*2016-09-16, version 4.2*

This app makes researching cruise much easier for me and is a quick and easy source for checking ships deck layouts and cabin classes and other info.  I love being able to click on a ship and view all of the future itineraries.  It has never crashed on me and I have used it pretty much daily for the last couple of weeks scoping out our next cruises.

### 5/5 — Fantastic!

*2016-08-30, version 4.2*

This is the best cruise finder app on the market! I love using it on my iPhone! Simple and easy to navigate, too!!

### 5/5 — Cruisefinder

*2016-08-25, version 4.2*

Updated rating - Love the deck plans!  Easy to read and navigate.  Great job!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*
