# Cruise Norwegian - NCL — Vacation Schedule & Planner > Cruise planner for booking activities, communication, and managing onboard expenses. (iPhone/iPad app by Norwegian Cruise Line®.) - Source: https://appshunter.io/ios/app/cruise-norwegian-ncl/id1126094257 (this page in markdown: same URL + `.md`) - Developer: [Norwegian Cruise Line®](https://appshunter.io/developer/491935049) - Category: Travel, Reference - Price: Free - Rating: 4.81/5 from 108,529 App Store ratings · 128 written reviews indexed - Age rating: 12+ - Requires: iOS 12.0 · 144 MB - Languages: English, French, German, Japanese, Portuguese, Spanish - Released: 2017-10-16 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/cruise-norwegian-ncl/id1126094257/reviews.md ## What is Cruise Norwegian? Prepare for your cruise by pre-booking dining and shore excursions while at home. Once onboard, access Daily Activities and continue to book dining, shore excursions, and entertainment, and even stay in touch with friends and family using the chat and onboard-calling feature*. Key features include: Retrieve reservation details, view your E-docs, prepare and save time boarding with mobile check-in, and access directions to the pier. Organize vacation itineraries by pre-booking activities in advance and while onboard i.e. shore excursions, dinner reservations, entertainment, and make purchases including gifts (wine, flowers, and treats). Call and message guests onboard through the app, including Group Chat*. View ship itineraries, port information, and daily activities. Review your folio for onboard purchases in the app. Check Latitude Reward points and learn more about our CruiseNext program. Review disembarkation information including immigration and easy walk-off details. *Calling and Texting Package has a nominal one-time fee per person for making unlimited onboard calls and texts during your cruise. ## Key features - Pre-book dining and excursions - Access daily activities - Onboard chat and calling - View ship itineraries and port info - Mobile check-in and E-docs - Review onboard purchases - Manage Latitude Rewards ## What do users think of Cruise Norwegian? Overall sentiment: negative **Pros** - 🚀 Easy to use app - 📚 Detailed information on cruises - 🛳️ Helpful for planning and booking - 💻 Useful for accessing cruise details **Cons** - 🐛 Buggy and crashes frequently - 🔌 High battery drain - 🤔 Confusing navigation and layout - 💬 Unreliable communication features - 🤷‍♀️ Limited functionality compared to website **Commonly reported bugs** - App keeps logging users out - Reservations not properly saved - Inconsistent schedule information - Trouble connecting to onboard Wi-Fi - Issues with photo uploads and management **Most requested features** - Ability to make changes to reservations - Display port arrival/departure times - Provide restaurant menus - Improve organization and search - Integrate better with other cruise services ## Recent user reviews (10 of 128) All indexed reviews: https://appshunter.io/ios/app/cruise-norwegian-ncl/id1126094257/reviews.md ### 3/5 — Terrible app *2024-12-10* This app is missing so much and it is too much work looking for information about the cruise and the itinerary. They are so busy trying to give "friendly" names to the Links that they overlook the fact that people are simply looking for: 1). Checkin 2). Itinerary 3). deck plans 4) excursion information Also, why on earth is the boarding pass not available to send to our "wallets". If the wifi isn't working properly (which we have experienced at the pier in the past) the boarding pass isn't accessible. If you want us to go digital, don't tell us to print it, make it available to send to our wallet. I ended up taking a screenshot for backup ### 1/5 — Horrid Design/Build *2024-11-30* this app will drain your phone battery as it constantly runs in the background. push notifications for messages don’t even work either. so happy to delete after disembarking. ### 4/5 — Shore Cruises/Food *2024-11-03* Disappointed with the two shore cruises we booked through NCL. The first tour we took in Sapporo, although our guide was friendly, he was not as knowledgeable and at times difficult to understand. Second tour in Busan was very disappointing! Three stops in Busan but just NOT ENOUGH TIME to explore & enjoy the stops. Very rushed because of traffic and each stop was incomplete. Visit to the last stop at the fish market was extremely disappointing. We were really looking forward to this stop because we love to eat and expected to have enough time to sample and buy foods to try. Which didn’t happen. Through out this tour we were always on a super tight and rushed time frame. However our guide Mimi and bus driver Mr Kim tried to do the best they could and did a great job. Thought these two tours was not worth the price for what we got. We booked other off shore excursions independently that were awesome and much cheaper than NCL. Not sure if we would book shore excursions through NCL again. Don’t mind paying the price but it has to be worth it. Also, we had just taken an Alaska cruise with Royal Caribbean. The food was superior to NCL. The staff and crew on NCL however were awesome! William & Debra rm 9157 ### 2/5 — Not an improvement at all *2024-11-02* First day of cruise was a real hassle for everybody involved. Some people had the “new app” and some had the old version of the app. We started out with the old version and paid &9.95 for communications add on. We were only able to contact each other at the time we purchased it and the IT guy was showing how to use it. Turned out you only got a ring if your phone was sitting in the communications app. Upcoming events were only listed for that day, looking at the next day always promised that events would be posted 24 hours in advance, that rarely happened and when it did the app and the printed daily might be different. Halfway through the cruise, I got a message from the “App Store “ to download the new NCL app. I did and found you could never look at the schedule for the next day, the communications app was gone, and still, the schedule conflicted with many event times posted on the paper schedule. Not a good design on the app as well as very poor implementation on a daily basis. ### 1/5 — NCL Horrible Website and App *2024-10-25* Trying to book excursions on their website from a mobile phone is the worst I have encountered……slow, things don’t open, confusing, back button takes you to a totally different page, etc, etc. Downloaded the APP hoping it would be better but it is just as bad!!! They definitely need a new IT/web design team. Looked on line for solutions and is a common issue ### 1/5 — Garbage, usually hangs at startup *2024-09-26* Whenever I start the app it displays a message “The page failed to load” and then hangs. Garbage. ### 1/5 — App is broken *2024-09-16* You cannot print docs - PDF files are empty. So, if you want to see a summary, you have to ask technical support to send you via email your documents. Formatting inside the app is broken - a lot of text is outside the margins. Navigation is counter intuitive. It’s as if they expect you to be familiar with all their packages and terms. Sorta hard if it’s the first time you are cruising. I was expecting better. Tech support is friendly and is transparent about these issues. Norwegian you can do better. This is hurting your brand. ### 5/5 — Turn off private relay… *2024-09-16* Update: The internet guy on the ship helped me with the app not recognizing g I was on board. If you have an iPhone and the private relay feature is turned on, turn it off! Works like a charm now. Original: In theory, this app has most of what you’d need. Once a cruise is booked, you can see your reservation, book excursions, make dining reservations, etc. Once on board, a messaging feature appears along with itinerary, deck maps, on board account status etc. The problem is the app doesn’t always recognize when you’re on board. It will log you out and when you log back in, it’s a good 24-48 hours before it senses you’re on the ship again even if you’re connected to the ship’s WiFi. If the developers could fix this, it would be a great app. Until then, it’s just mediocre. ### 5/5 — Really handy tool to pre book *2024-08-28* The NCL App is a brilliant tool you can do your check in and safety muster without having to do all of this on arrival Look at all the Dining options and the Day Trips are very informative to look at before you book You can upgrade and book Airport transfers Brilliant hands on Diary whilst on the Ship ### 1/5 — Very little value *2024-08-12* The app is not intuitive and provides very little value. NCL should do some competitive analysis with the Royal Caribbean app. Significantly better in many ways. ## Frequently asked questions about Cruise Norwegian ### What can I do with the Norwegian Cruise Line app? The app allows you to prepare for your cruise by pre-booking dining, shore excursions, and entertainment. Once onboard, you can access daily activities, continue making bookings, and communicate with friends and family. ### How much does the Norwegian Cruise Line app cost? The app itself is free to download and use. However, there is a nominal one-time fee per person for the Calling and Texting Package, which allows for unlimited onboard calls and texts during your cruise. ### Can I use the app to check in for my cruise? Yes, the app supports mobile check-in, allowing you to prepare and save time boarding. You can also retrieve reservation details and view your E-docs. ### What are the communication features of the app? The app includes a chat feature that allows you to call and message guests onboard, including group chat. This feature requires the Calling and Texting Package, which has a fee. ### What information is available about my cruise itinerary? You can view ship itineraries, port information, and daily activities directly within the app. This helps you stay informed about your cruise schedule and available options. ## Version history (last 5 releases) ### 2.4.12 — 2025-01-03 Bug fixes and improvements ### 2.4.10 — 2024-08-28 App Icon Change ### 2.4.9 — 2024-08-21 Update Bank of America banner to reflect changes in the promotion ### 2.4.8 — 2024-05-08 Bug fixes and performance improvements ### 2.4.7 — 2024-04-03 Bug fixes and performance improvements ## Apps similar to Cruise Norwegian | App | Rating | Price | Category | | --- | --- | --- | --- | | [Royal Caribbean International](https://appshunter.io/ios/app/royal-caribbean-international/id1260728016) | 4.8 (1,176,574) | Free | Travel | | [Shipmate: Plan & Track Cruises](https://appshunter.io/ios/app/shipmate-plan-and-track-cruises/id380449520) | 4.8 (48,647) | Free | Travel | | [Cruise Countdown & Picker](https://appshunter.io/ios/app/cruise-countdown-and-picker/id1072175149) | 4.7 (2,823) | Free | Travel | | [Celebrity Cruises](https://appshunter.io/ios/app/celebrity-cruises/id1313008863) | 4.7 (287,551) | Free | Travel | | [Expedia: Hotels, Flights, Cars](https://appshunter.io/ios/app/expedia-hotels-flights-cars/id427916203) | 4.8 (5,743,914) | Free | Travel | | [Cruise Deals - Cheap Cruises](https://appshunter.io/ios/app/cruise-deals-cheap-cruises/id998122015) | 4.8 (6,403) | Free | Travel | ## More apps by Norwegian Cruise Line® - [RSSC - Smartguide](https://appshunter.io/ios/app/rssc-smartguide/id1459404748) - [Regent Seven Seas Cruises](https://appshunter.io/ios/app/regent-seven-seas-cruises/id1639127612) - [Norwegian Cruise Line](https://appshunter.io/ios/app/norwegian-cruise-line/id6510931792) All apps by Norwegian Cruise Line®: https://appshunter.io/developer/491935049 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*