# Crunch Fitness — user reviews > 1,440 indexed App Store user reviews of Crunch Fitness by Crunch Fitness, rated 4.80/5 from 24,205 ratings. - Source: https://appshunter.io/ios/app/crunch-fitness/id398210959/reviews - App overview in markdown: https://appshunter.io/ios/app/crunch-fitness/id398210959.md - Rating breakdown: 5★ 21,170 · 4★ 1,918 · 3★ 355 · 2★ 139 · 1★ 623 ## What do users think of Crunch Fitness? Overall sentiment: neutral **Pros** - 👍 Easy to use - 🚀 Convenient booking of classes - 📊 Helpful for tracking workouts - 🤩 Great gym experience - 🤗 Friendly and helpful staff **Cons** - 🐛 App crashes and glitches - 🤔 Inaccurate crowd meter - 📆 Limited class booking window - 🔒 Difficult to cancel membership - 💰 Unexpected charges and fees **Commonly reported bugs** - Unable to log in or create account - Workout tracking not working properly - Barcode not adding to Apple Wallet - Class booking button not functioning - Inconsistent app performance updates **Most requested features** - Add waitlist functionality for classes - Improve sync with fitness trackers - Allow booking classes further in advance - Provide more detailed class information - Simplify membership management ## Newest reviews (18 of 1,440) ### 4/5 — Great app *2026-09-07, version 5.15.2* There is one thing they need to fix is the activity feed, it counts workout as double one some folks phones ### 4/5 — Yoga with Starr *2026-09-02, version 5.15.2* The yoga class is amazing!! Hopefully it will be different times during the week for the working moms but it’s a must go to class. ### 2/5 — Sentido *2026-09-01, version 5.15.2* Hola gracias por el servicio pero el cobro es un poco extraño, pues yo asumí un cupo de 25 y me cobrar 45 no entiendo quien autorizo ese monto, no es justo ### 4/5 — Great fitness center *2026-09-01, version 5.15.2* Clean and neat ### 5/5 — Easy to navigate *2026-09-01, version 5.15.2* Very friendly and easy to use ### 5/5 — Easy and convenient! *2026-08-31, version 5.15.2* This app is super user friendly I can access anything I need to know about Crunch Fitness. It makes checking in at the gym super convenient. ### 5/5 — Just right *2026-08-31, version 5.15.2* Joined about two months ago and so far I love it! It isn’t crowded. The staff are welcoming, patient, courteous simply perfect! The flow of people vs machine is just right! The classes are fire and my trainer ~ I absolutely love her. Ness see u soon 🥰 ### 5/5 — Love it! *2026-08-31, version 5.15.2* Friendly front staff and welcoming environment. ### 5/5 — Great app *2026-08-31, version 5.15.2* you’re able to see all the classes available & book classes through the app and see all the classes available as well as times and days. ### 5/5 — Group fitness classes *2026-08-31, version 5.15.2* I go to gym for fitness classes and the variety each day is excellent along with very good instructors. ### 3/5 — Logging workouts doesn’t always work *2026-08-31, version 5.15.2* Too many glitches when trying to record workouts. Screen goes completely blank and I have to log out ### 5/5 — New member *2026-08-31, version 5.15.2* Easy to book classes. Can’t wait for a daily 5am class ### 5/5 — Strongme *2026-08-31, version 5.15.2* Love ocoee gym ### 5/5 — Practical *2026-08-29, version 5.15.2* It’s easy to have everything in one place ### 5/5 — Na *2026-08-29, version 5.15.2* Na ### 5/5 — Crunch the best *2026-08-29, version 5.15.2* Good reliable never have any problems. Is simple and easy to use love it! ### 5/5 — Easy to use *2026-08-29, version 5.15.2* Helpful & informative ### 5/5 — Love this app *2026-08-28, version 5.15.2* Totally functional with great ease ## Most critical reviews (10 lowest-rated) ### 1/5 — App Not Working *2026-09-03, version 5.15.2* Been waiting for someone from Crunch to help me with the app for two weeks and still does not work. Trying to book a class and app says my membership is cancelled, which it is not. ### 1/5 — Scam *2026-08-31, version 5.15.2* Scam in ny because of the mix of signature clubs and non signature ### 1/5 — Scammy *2026-08-20, version 5.15.2* Scammy company that doesn’t even let you cancel your membership online. Also has contracts that bill you if you cancel early. Use any other gym in your area. ### 1/5 — This place sucks *2026-08-14, version 5.15.2* Predatory pricing ### 1/5 — Only good for booking classes—everything else is abysmal *2026-08-13, version 5.15.2* This app is an absolute nightmare to navigate. The only useful feature it has is letting you schedule a class—beyond that, it’s basically useless. Instead of being a proper native app, it’s just a clunky hybrid wrapper for web pages that barely load. The built-in AI agent is unhelpful and feels like a dead end designed to keep you from getting real support. Good luck if you actually need to contact your home gym: finding a basic phone number or email address for your local club is next to impossible. Unless you strictly need to get on the schedule for a specific class, this app is a complete failure. ### 1/5 — Malo malo *2026-08-12, version 5.15.2* Everything about this gym is wrong; the place is designed to rip you off. They mislead you, and—worst of all—there are racist people in high-ranking positions. They tried to hold my trainer responsible for their own actions; the whole thing is just wrong. ### 1/5 — App error no support *2026-08-10, version 5.15.2* Having error with that would not let me sign in no one at the club able to help and none of the support options are unmonitored. Poor app support ### 1/5 — Ads are faulty *2026-07-31, version 5.15.2* The Crunch ads do not ever end & are not able to be closed. When crunch ad comes up during my game, it ends the game. There is absolutely no way to close the crunch ad. Very annoying ### 1/5 — Terrible *2026-07-27, version 5.15.2* It will not allow me to sign in without downloading more resources. Have contacted support 4 times. ### 1/5 — Can’t sign up for any classes *2026-07-26, version 5.15.2* I sign up for this gym specifically for the classes. It tells me I can only sign up 22hrs before the class start, so I set my calendar reminder, when it’s time to sign up, the class is either cancelled or full. Front desk was no help. I have no idea what this app is good for because I can’t do anything in it. I’ve attempted to log out and deleted the app. It still doesn’t work. I’m paying premium membership for access to these classes that I can’t even sign up for. ## Most praised reviews (10 highest-rated) ### 5/5 — Conditioning *2026-09-07, version 5.15.2* I haven’t felt this good in awhile! Since Crunch opened up in my city, Ceres Ca 6 months ago in February, I’ve not stopped going! The fitness trainers are phenomenal! The gym is great! I highly recommend. ### 5/5 — Crunch Fitness App *2026-09-07, version 5.15.2* You can only book classes 22 hours in advance, but you can add the event to your Google Calendar and set reminders to book. It’s not really an issue with the app though so I’m not saying there’s any issues with it. I like it so far. ### 5/5 — Get The App *2026-09-06, version 5.15.2* Awesome app ### 5/5 — Yessss *2026-09-03, version 5.15.2* Appreciate the organized content!!! 💕🤩 ### 5/5 — Aboutfit *2026-09-03, version 5.15.2* Nice ### 5/5 — Ocmamita *2026-09-03, version 5.15.2* I’m enjoying being a Crunch member very much. Love the group fitness classes especially the Zumba classes! ### 5/5 — Motivating!!! *2026-09-03, version 5.15.2* I love that this app counts both in- and out of gym workouts & calories! I compete against myself & other members and can join monthly challenges that may include distance, time or calories. The app includes instructions for a myriad of dumbbell, barbell, machine exercises. I love the ability to customize my workout & the app keeps track of calories burned. Whoever designed it took time to think of everything one might want. ### 5/5 — Works well *2026-09-02, version 5.15.2* It’s easy to sign up for classes ### 5/5 — Good review *2026-09-01, version 5.15.2* The gym is excellent! The instructors are very dynamic and enthusiastic, making the classes really enjoyable. The space is also great, well-equipped, and welcoming. I highly recommend it! ### 5/5 — Gym member *2026-09-01, version 5.15.2* Really love the app, it’s very convenient and easy to use. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*