# Crunch+ Workout & Fitness Plan — user reviews

> 31 indexed App Store user reviews of Crunch+ Workout & Fitness Plan by Crunch Fitness, rated 4.40/5 from 342 ratings.

- Source: https://appshunter.io/ios/app/crunch-plus-workout-and-fitness-plan/id6443678389/reviews
- App overview in markdown: https://appshunter.io/ios/app/crunch-plus-workout-and-fitness-plan/id6443678389.md
- Rating breakdown: 5★ 282 · 4★ 9 · 3★ 8 · 2★ 5 · 1★ 38

## What do users think of Crunch+ Workout & Fitness Plan?

Overall sentiment: negative

**Pros**

- 👍 Great workouts, lots of variety
- 👍 Fun and unique classes
- 👍 Keeps users motivated
- 👍 Good for busy schedules
- 👍 Convenient for travel

**Cons**

- 🐛 App won't open/load
- 🐛 Constant glitches and errors
- 🐛 Crashing issues
- 🐛 Cannot cancel subscription
- 🐛 Login/credential issues
- 🐛 Buffering problems
- 🐛 AirPlay/casting issues
- 🐛 Unhelpful support
- 🐛 Subscription not working

**Commonly reported bugs**

- App will not open/load
- App gets stuck on start-up screen
- App crashes when using AirPlay
- Cannot cancel subscription
- Constant errors & glitches
- Cannot access workouts
- Login issues/credentials wrong
- Videos won't play, keeps buffering
- Casting issues from iPhone or Android
- Subscription not going through
- App crashes when browsing content

**Most requested features**

- Availability for Roku
- Timestamped live classes
- Pound & Step classes

## Newest reviews (10 of 31)

### 2/5 — App never loads

*2026-07-12*

Well I did enjoy this app until it quit working. All it does now is get stuck on the start-up screen.

### 4/5 — Great workouts

*2026-02-26*

Great workouts, lots of variety. You can do short or long workouts depending on your mood. Lots of variety. Would be 5 stars but fir the app crashing when using AirPlay. Didn’t happen before, now have to uninstall and reinstall to make it work. Annoying. Come on Crunch, get it right.

### 2/5 — Can’t Airplay

*2025-08-20*

I rarely use this app because I can’t AirPlay. There’s seems to be some great workouts on here but I need to do them on my television. So, I use other apps that I have on my phone.

**Developer response:** Hi! We've released an update to the app that allows AirPlay. Thanks!

### 1/5 — Lags, non-native links

*2025-02-10*

Wouldn’t cast when pressing the cast button from iPhone or android phones. Had to airplay or screen mirror the android version of it. But it lags. Have to lower video quality. We got the 1gbps internet and newer/updated phones so I dunno what’s going on with the app. Tried to google info to contact someone about the crunch+ app issue but the corporate number doesn’t even lead you to any departments and says it’s unmonitored and hangs up. I went to the crunch faq page while navigating within the app and it’s just a link to their website page where the page even says to download the app, from which I was viewing the webpage from. Wow. So, they cheap’n on their tech budget. Content seems decent in a pinch but I don’t even know how old those videos are. dang. Why pay extra for an app that doesn’t even work right and for content that might not even be updated. Can repost the live classes that happen every week and timestamp them for me to know which one I’m watching? Thx

**Developer response:** We really appreciate your detailed feedback, and we're sorry for the frustration you've experienced. Casting issues, lag during screen mirroring, and trouble reaching support are not what we want for our users.
We have released updates and bug fixes to improve app performance and are always working to improve device compatibility and your notes are being shared with our team. In the meantime, please reach out directly to crunchplus@crunch.com so we can better assist with your specific app experience. Thanks again for helping us improve.
– The Crunch+ Team

### 1/5 — I can’t get the app to open

*2025-02-06*

Every time I go to the app and try and open it it just spins and spins on the opening page and nvr opens up

**Developer response:** We're sorry you are having problems with the app, please make sure you have the most up-to-date version downloaded. If you're still having issues you can send us an email at crunchplus@crunch.com. Thanks!

### 2/5 — App does not open

*2024-07-12*

App opened at the beginning and it was good. I haven’t been able to open it in months.

**Developer response:** Thanks for your feedback, we apologize and would like to help resolve this for you. Please send us an email at crunchplus@crunch.com

### 1/5 — Not working

*2024-05-17*

Well, I’d love to be able to tell you how the app is but for the last three weeks I’ve been trying to get it to work. I’ve done two emails and still have not gotten it to work so I really cannot say how good it is.

**Developer response:** We're very sorry to hear this, please send us an email at crunchplus@crunch.com so that we can help resolve this for you. Thanks!

### 1/5 — Subscription

*2024-02-04*

I tried many time to take subscription but its didn’t went. Every time its says opps credit card dint go through.. my card number and credit is prefect.

### 1/5 — Buffering

*2023-09-05*

None of the videos will play. It just keeps buffering no matter what device I use or area I’m at. However, the live stream works perfect. Just aren’t enough live stream offered.

### 5/5 — BEST THING THAT EVER HAPPENED TO MY WEIGHT LOSS

*2023-08-14*

Having Crunch+ allows me to work out literally anywhere, as much as I want and mix up all the different kinds of exercise I like.  Best thing that has ever happened to my fitness!!!1

## Most critical reviews (10 lowest-rated)

### 1/5 — Cannot open app

*2026-08-10*

I’ve updated this app several times and it still will not open on my device. When you go to click support for the app, it just brings you to the Crunch main website and there’s no option to select for help with the app.

### 1/5 — Can’t get subscribe.

*2026-07-11*

I’ve written Crunch Plus for help and all they did was send me the URL to the registration page.  The website takes me in circles but never allows me to subscribe.

### 1/5 — Doesn’t work. Can’t cancel

*2026-07-02*

I’ve had this app for over a year and it has never worked and I can not cancel the subscription.

### 1/5 — Constant glitches

*2026-05-07*

I have been trying to use this app since October and there are constant errors & glitches so I can’t access the workouts despite being a gym member. I tried to submit a ticket and they were deeply unhelpful. I tried deleting and re installing the app. Still the same error. I tried using the browser. Same errors. Why haven’t y’all fixed this??

### 1/5 — Doesn’t work

*2026-03-30*

The app won’t open

### 1/5 — There Are Better, cheaper, options

*2026-01-30*

I tried it and it wasn’t worth it. Definitely can be cheaper

### 1/5 — Doesn’t open

*2025-11-17*

I have tried every way I can to open the app. I have only been successful a few times. I have been trying to use the app since December 2024, but whenever I attempt to open the app, it just stays on the loading screen. I have resorted to using the browser to access workouts.

### 1/5 — Horrible App

*2025-11-06*

This app has horrible bugs. I have to delete it and redownload it just to get it to open. I tried signing it, but it said my credentials were wrong. I changed my password, & it still said that my credentials were wrong even with the new password. This app isn't even worth the $2 subscription..

### 1/5 — This app is terrible, waste of $

*2025-06-30*

It won’t even load. It won’t load on a strong WiFi connection, it won’t load on cellular data. It’s been almost a month since I could get it to even load and when I could it would crash all the time. I’ve done several updates and none of them have improved it.

### 1/5 — DO NOT BUY SUBSCRIPTION! App crashes & unable to login

*2025-04-13*

Not a trustworthy app, unable to login & crashes all the time when you try to browse through content without logging in! Support email never replies back & the subscription amount I paid went down the drain!

**Developer response:** We're really sorry for the trouble you've experienced with login issues, app crashes, and lack of support response. That’s not the experience we want for our users. Our team is working on fixes, and we’d like to help resolve your subscription issue. Please reach out again at crunchplus@crunch.com with your account details, and we’ll prioritize your request. 
Thanks for your patience,
– The Crunch+ Team

## Most praised reviews (10 highest-rated)

### 5/5 — Great workouts

*2025-09-23*

I love the variety of different classes, always something new to try. It’s always been hard for me to stick to a workout routine but this is actually fun & keeps me motivated

### 5/5 — Amazing Addition to Crunch Membership

*2025-06-02*

I love this app so much! I can now do crunch classes on the go, especially when I’m on vacation!

### 5/5 — The best quick workouts!

*2025-04-18*

So many fun and unique classes makes it easy for me to find something I like. I love that there are tons of short workout videos to choose from. Instructors are always great 🙌🏻

### 5/5 — Perfect for my busy schedule

*2024-06-30*

I have trouble sticking to a fitness routine but there are so many quick workouts on Crunch+ and the classes are actually fun! I like all of the variety and the new and unique workouts. Definitely recommend it!

### 5/5 — Just What I Need

*2024-06-13*

Big fan of Crunch+. I travel a lot for work and it’s super easy to do most of these workouts from the comfort of my hotel room. The instructors all have great energy and there are tons of workouts to choose from. Definitely the best online workout app I’ve used.

### 5/5 — Fantastic platform

*2024-06-13*

For a beginner like myself there are many modified fun workouts for me to try. It’s become part of my everyday routine.

### 5/5 — Every workout imaginable!

*2024-06-07*

I love all the variety & the workouts are so fun! I’m actually really enjoying working out now

### 5/5 — Crunch +

*2024-02-10*

Enjoying the workouts ! I would love to see Pound & Step classes as offered in club

### 5/5 — Makes working out fun!

*2023-10-09*

I’ve been looking for a fitness app I would stick with for a long time & Crunch+ is the first one I’ve found that I’m actually excited about. It’s become part of my workout routine. I love that the classes are fun and different, they make me forget I’m working out. Definitely recommend, especially if you’re bored with your typical workouts or need a reboot to get you back on track.

### 5/5 — Workouts are so FUN!

*2023-08-15*

I love that Crunch+ has a ton of fun & unique workouts available. It’s amazing to finally find a fitness app I enjoy and will stick with. It’s refreshing to see something exciting & different from the same old yoga, Pilates and HIIT workouts every other gym has available.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*
