# CrunchTime Active Rewards

> Fitness challenges with Apple Watch earn money back on gym membership. (iPhone/iPad app by The Vitality Group Inc.)

- Source: https://appshunter.io/ios/app/crunchtime-active-rewards/id1478112480 (this page in markdown: same URL + `.md`)
- Developer: [The Vitality Group Inc](https://appshunter.io/developer/1536625515)
- Category: Health & Fitness, Lifestyle
- Price: Free
- Rating: 4.08/5 from 254 App Store ratings · 34 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 23 MB
- Languages: English
- Released: 2019-12-12
- Data updated: 2026-08-07
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/crunchtime-active-rewards/id1478112480/reviews.md

## What is CrunchTime Active Rewards?

Complete fun fitness challenges with your Apple Watch to earn money back on your Crunch membership!

CrunchTime Active Rewards has a limited release in New York City at this time.

At Crunch, our mission is to empower you to reach your goals while also having fun. Whether you’re coming to the club to take a class, working out with a trainer, or taking your dog for a walk, CrunchTime Active Rewards motivates you to be active in and out of the gym. With your All Crunch membership, you can use your Apple Watch to track your progress toward achieving fitness challenges through an integrated connection to the Health App. When you complete these challenges, you’ll earn money back toward your membership. Meet all the challenges and it’s like the Apple Watch almost pays for itself! We call that a win, win, win, win, win!

## Key features

- Complete fitness challenges
- Earn money back on membership
- Integrates with Apple Watch
- Tracks progress via Health App
- Motivates activity in and out of gym

## What do users think of CrunchTime Active Rewards?

Overall sentiment: negative

**Cons**

- ❌ Account locked issues
- ❌ Cannot find account
- ❌ Registration errors
- ❌ Login problems
- ❌ App not working
- ❌ Tracking issues
- ❌ No response from support
- ❌ App crashes

**Commonly reported bugs**

- Account locked without reason
- Cannot find account even when registered
- Login errors (incorrect username/password, user not found)
- Registration errors (server connection issues, tvg-602 error)
- App crashes when accessing 'this week's challenges'
- Data not syncing correctly
- No response from customer support
- App not working on Apple Watch

**Most requested features**

- Fix account lockouts
- Improve account finding mechanism
- Resolve registration errors
- Fix login issues
- Ensure app functionality
- Improve activity tracking accuracy
- Provide responsive customer support
- Fix app crashes

## Recent user reviews (10 of 34)

All indexed reviews: https://appshunter.io/ios/app/crunchtime-active-rewards/id1478112480/reviews.md

### 1/5 — Doesn’t work

*2025-09-26, version 1.32*

I’ve emailed them twice with no response. Nothing loads and it won’t track anything even though I’m super active. Was so excited for this app and it’s super disappointing.

### 1/5 — Can’t find account

*2025-09-20, version 1.32*

I joined through my Crunch but this app still says it can’t find my account.

### 1/5 — Locked out!?!

*2025-07-10, version 1.32*

Was going good until a few months ago when I was logged out and when I tried to log back in, it says I’m “locked out”. Tried to update password but still same error. SMH

### 1/5 — Wont let me register

*2025-05-26, version 1.32*

I just joined a week ago at Crunch and the app keeps saying I am not in the system but I am in the main Crunch fitness app. Kinda frustrating…

### 1/5 — Account locked for no reason

*2025-01-02, version 1.32*

I joined Crunch and started using the app. After a week of using it and earning a $9 reward, I was locked out. Now I can’t sign into my CrunchTime app – it says my account is locked. What’s going on?!

### 3/5 — Used the app for a week, but got locked out for no reason

*2025-01-02, version 1.32*

I rejoined Crunch Gym to get back in shape, and this app offer motivated me by allowing me to earn some extra cash while working out. After making $9, I suddenly couldn’t log in to my account – it said I was locked out. Not sure why this happened. Can someone help?

### 1/5 — Account Locked

*2024-11-29, version 1.32*

Says my account is locked even though I never typed my password in incorrectly. Also not giving me appropriate next steps to fix this

### 1/5 — Doesn’t work

*2024-04-03, version 1.32*

When I try to login the app says “ looks like this is the incorrect username or
password” (even though I can log into the regular crunch app) & directs me towards using my info to find my account - when I enter my name & DOB I get the message that it’s “unable to find my information in our system”.

### 1/5 — Account locked

*2024-03-29, version 1.32*

My account was signed out by itself and now it’s locked. Is there anyway to recover it?

I sent an Email to the support Email address but came back with the link of how to download and use the app.

Is there any real customer support to solve this issue??

### 1/5 — Keeps saying this account is locked

*2023-11-08, version 1.31*

Keeps saying this account is locked without offering any solutions to resolve it.

## Frequently asked questions about CrunchTime Active Rewards

### What does the CrunchTime Active Rewards app do?

This app allows you to earn money back on your Crunch gym membership by completing fun fitness challenges. It uses your Apple Watch to track your activity and progress towards these challenges.

### How do I earn rewards with this app?

You earn rewards by completing fitness challenges set within the app. These challenges are tracked using your Apple Watch and its integration with the Health App. Successfully meeting these challenges provides you with money back towards your Crunch membership.

### Is this app available everywhere?

Currently, CrunchTime Active Rewards has a limited release and is only available in New York City. You will need to be a member of Crunch and have an Apple Watch to participate.

### What kind of fitness challenges can I expect?

The app motivates you to be active in and out of the gym. Challenges are designed to encourage general physical activity, whether you're attending a class, working with a trainer, or even walking your dog, all tracked through your Apple Watch.

### Does this app cost money to use?

Based on the provided information, the app itself is free to download and use. The rewards are earned in the form of money back on your existing Crunch membership, not through direct in-app purchases or subscriptions for the app's core functionality.

## Version history (last 5 releases)

### 1.32 — 2023-11-17

Big fixes and improvements

### 1.31 — 2023-08-31

bug fixes and improvements

### 1.30 — 2022-12-02

Thank you for using the CrunchTime Active Rewards app. We are always looking for ways to improve your app experience and thank you for your feedback, rating and reviewing the app. 
In this update you'll find:
- Minor fixes and enhancements

### 1.29 — 2022-04-18

Bugfixes and improvements

### 1.28 — 2022-02-25

Bugfixes and improvements

## Apps similar to CrunchTime Active Rewards

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Crunch+ Workout & Fitness Plan](https://appshunter.io/ios/app/crunch-plus-workout-and-fitness-plan/id6443678389) | 4.5 (309) | Free | Health & Fitness |
| [Six Pack in 30 Days:Get Muscle](https://appshunter.io/ios/app/six-pack-in-30-daysget-muscle/id860332805) | 4.8 (30,818) | Free | Health & Fitness |
| [Paceline: Rewards for Exercise](https://appshunter.io/ios/app/paceline-rewards-for-exercise/id1491824216) | 4.8 (18,704) | Free | Health & Fitness |
| [Crunch AU](https://appshunter.io/ios/app/crunch-au/id6755964459) | 1.5 (2) | Free | Health & Fitness |
| [Spear PT & OT](https://appshunter.io/ios/app/spear-pt-and-ot/id6740535210) | 2.8 (52) | Free | Health & Fitness |
| [Crunch Fitness](https://appshunter.io/ios/app/crunch-fitness/id398210959) | 4.8 (22,697) | Free | Health & Fitness |

## More apps by The Vitality Group Inc

- [Power of Vitality](https://appshunter.io/ios/app/power-of-vitality/id6444772659)
- [MedMutual WELL](https://appshunter.io/ios/app/medmutual-well/id6745906128)
- [FOCUSfwd® by BlueChoice®](https://appshunter.io/ios/app/focusfwd-by-bluechoice/id6750487777)
- [John Hancock Vitality® PRO](https://appshunter.io/ios/app/john-hancock-vitality-pro/id6753875164)

All apps by The Vitality Group Inc: https://appshunter.io/developer/1536625515

## Related topics

[crunchtime active rewards](https://appshunter.io/ios/topics/crunchtime-active-rewards) · [crutch](https://appshunter.io/ios/topics/crutch) · [crunch fitness](https://appshunter.io/ios/topics/crunch-fitness) · [crunch](https://appshunter.io/ios/topics/crunch) · [crunchtime](https://appshunter.io/ios/topics/crunchtime) · [crunch fitness gym](https://appshunter.io/ios/topics/crunch-fitness-gym)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-07.*