# Crunchyroll: Moonstone Island — user reviews > 103 indexed App Store user reviews of Crunchyroll by Crunchyroll, LLC, rated 1.80/5 from 11 ratings. - Source: https://appshunter.io/ios/app/crunchyroll-moonstone-island/id6502523799/reviews - App overview in markdown: https://appshunter.io/ios/app/crunchyroll-moonstone-island/id6502523799.md - Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 8 ## What do users think of Crunchyroll? Overall sentiment: negative **Pros** - 👍 Potential for a great game - 🌟 Lovely game concept and execution **Cons** - 🐛 Crashes and freezes - 🔍 Unplayable due to bugs - 🕹️ Janky controls - 🔋 Phone overheating **Commonly reported bugs** - Crashes during tutorial - Grey/black screen issues - Unable to exit tutorial or certain areas - Inability to save progress **Most requested features** - Save progress during tutorial - Fix controller support - Improve UI layout for mobile ## Newest reviews (17 of 103) ### 2/5 — Works on iPad, not worth it *2025-12-25* I downloaded this wanting to play a calm farming game. Crunchyroll vault mostly seemed to have fighting, romance, and or horror type games. And this seemed super interesting from the outset. However the controls are not great. They are stuck on one side of the screen and are not smooth. This makes getting through the tutorial an arduous task. And the gameplay itself gives the impression that this was an earlier foray into games for CR. Trite dialogue, and cutscenes. I’m fairly certain I gave this a chance previously on an iPad mini 2 and forgot, so this review is for me as much as it is for anyone else. Dated game with poor controls. **Developer response:** Hi Lani2196! 💛 It's clear that your experience hasn't met your expectations, and we truly appreciate you sharing your thoughts. We recognize that the controls and gameplay feel less than ideal, especially when you were hoping for a relaxing farming experience. Your feedback about the dialogue and cutscenes is valuable, and we’ll ensure it’s noted. If you have any further concerns or need assistance, please feel free to reach out at https://www.crunchyroll.com/crgameshelp. Thank you for taking the time to express your feelings; your insights are important to us! We hope to bring you a better experience in the future! 🌟 ### 1/5 — Do you have to pay to play? *2025-07-01, version 1.0.2* Do you have to pay in order to play the game because I can’t normally play the game when I log in and it says I have to pay ### 1/5 — Broken :( *2025-06-26, version 1.0.2* Honestly seems like a wonderful game but was only a tutorial for me… When the character lands on the new island after completing the tutorial, screen goes grey and is unplayable. Doesn’t save so if I close and open again, my only option is to start the game again. Sad to play the tutorial twice to find out it wouldn’t work. ### 2/5 — Wieso mit Crunchyroll Account??! *2025-06-24* Spiel läuft und ist toll. Allerdings benötigt man zum Spielen einen Crunchyroll Account. Der kostet glaube ich 7 Euro pro Monat. Ich will ausschließlich dieses Spiel auf dem Handy spielen. Für PC besitze ich es. Wieso gibt es keine Möglichkeit, es einmalig zu kaufen. Deshalb nur zwei Sterne. Eigentlich nur einen. Sehr schade. ### 1/5 — Genuine Question & the 1⭐️review is not an accurate rating as explained in the following: *2025-06-23* Is there a certain network that you have to be connected to? Or is there something else in particular that is essential to do in order to play this game? I have been really wanting to test this out, but I can’t( very much) make it past selecting my creature companion. It has been presenting a blank dark screen instead of the game,with no sound every time I’ve attempted to play(probably well over 6x’s). This very last time I couldn’t finish the initial practice fight before it occurred again. I haven’t been able to play in order to give a more honest review.(I had to pick a star to post) ### 1/5 — Haven’t gotten to play *2025-06-10, version 1.0.2* I played the tutorial three times and every time it builds the world it won’t load after ### 2/5 — Grey screen almost every 10 mins *2025-06-06, version 1.0.2* I’ve gotten a bit into the game, however the screen just turns grey or it stops being responsive , and my progress is ever saved. This is so frustrating because this is actually a nice game ### 1/5 — crashes *2025-05-25, version 1.0.2* it crashes immediately when i try open the medallion ### 2/5 — Can’t get past tutorial *2025-05-15, version 1.0.2* Screen goes blank after tutorial, seems like it would be a decent game if that could be fixed ### 1/5 — Unspielbar - Aufhängen *2025-04-22* Hängt sich alle paar Minuten auf - Grauer Bildschirm Daher unspielbar iPhone - 14 ### 1/5 — Only lets me play the intro *2025-04-17, version 1.0.2* Crashes everytime I try to complete the tutorial. I wish I could continue playing as it looks like a cute game, but it’s literally unplayable :( ### 1/5 — The game doesn’t work *2025-04-06, version 1.0.2* I have the same problem as everyone else. When I finish the tutorial and get ready to leave the island, the screen turns grey and I can not progress. Seems this has been an issue for a long time, would be nice if they fixed it. ### 1/5 — So much potential, if you could play *2025-03-24, version 1.0.2* I tried lord knows I tried I downloaded and restarted it like 5 times. Each time getting a little further , you just can’t get out of the introduction. Which is a shame because I charges up my broom finally downloaded the expansion for dungeons then nothing . Not quite sure how this games is even out seeing as you can’t get past the intro , I should have listened to the other reviews ### 1/5 — this is why we cant have nice things *2025-03-10, version 1.0.2* the game is broken 💀 after the tutorial, the game crashes and idles on a blank grey screen forever. great job genuises 👍 ### 1/5 — It won’t get past the tutorial…it freezes up. *2025-02-27, version 1.0.2* I was really looking forward to playing this. But after the tutorial and loading for our new adventure. It gets about half way loading it starts to flash rapidly, then goes blank and disappears. So Sad!!! ### 1/5 — It “had” potential *2025-02-26, version 1.0.2* You can’t even get past the tutorial ### 1/5 — Fix this or why have it on here! *2025-02-25, version 1.0.2* The update made it unplayable at all. I couldn’t leave the tutorial before, now I can’t get past the first monster encounter without going grey screen of death. ## Most critical reviews (10 lowest-rated) ### 1/5 — Controller Support *2026-06-19* Please add controller support. This game would be lovely with my cozy lil backbone ### 1/5 — 1 Year Later *2026-05-31* Well, a year later and not much has changed. The weird gray box around the sloppily ported game is no longer there, which is a plus. The game is definitely too small for smartphones still, and the touchpad to navigate is small and fixed to one spot instead of being dynamic. And yes, I still crashed on the tutorial island. Ultimately, Crunchyroll needs to release this game back to its devs so it can get the mobile release it deserves. **Developer response:** Hi there! It sounds like you've been waiting for some improvements, and we truly appreciate your patience. It's great to hear that the gray box issue has been resolved, but we understand your concerns about the game's size and navigation. The fixed touchpad can definitely impact your experience. We're also aware of the crashing issue on the tutorial island, and your feedback is invaluable. Thank you for sharing your thoughts; it helps us understand where we can focus our efforts. We hope you continue to enjoy your time with the game! 💛 ### 1/5 — Não passa do tutorial *2026-05-13* Faço todo tutoria e o jogo não carrega mais, quando volto sou obrigado a fazer tudo de novo. Desisti **Developer response:** Olá, Anttonio! 💛 É realmente decepcionante saber que você teve dificuldades para avançar além do tutorial e que o jogo não carrega corretamente. Agradecemos por compartilhar sua experiência, pois isso nos ajuda a entender melhor os desafios que os jogadores enfrentam. Sua frustração é compreensível, e é importante para nós ouvir feedback como o seu. Se puder, considere usar as opções de suporte dentro do jogo para relatar esse problema com mais detalhes. Isso pode nos ajudar a investigar a situação e melhorar a experiência para todos. Esperamos que você possa encontrar uma solução e que tenha uma experiência mais satisfatória no futuro! ### 1/5 — Unplayable Currently *2026-01-11* Could only get past the crop tutorial before the game froze on a brown-colored screen with no music. UI would benefit from different placement as well to better work with where the thumbs lie when holding the device. **Developer response:** Hi SimulAsian! 💛 I completely understand how disappointing it can be when a game freezes, especially after getting through the crop tutorial. Your feedback about the UI placement is really valuable, and I appreciate you taking the time to share it with us. If you could reach out through in-app support with more details about the freezing issue, it would really help us improve the experience for everyone. Thank you for your insights, and I truly hope to see you back in the game soon! ### 1/5 — Crash *2025-12-27* I am unable to get past the character creation. Every time I finish the screen goes gray. **Developer response:** Hi Cocoiut! 💛 I can imagine how disappointing it must be to hit a snag during character creation. Your passion for anime and gaming truly shines through, and I appreciate you sharing your experience with us. If you could reach out to our in-app support or visit https://www.crunchyroll.com/crgameshelp, it would really help us get to the bottom of this issue. Thank you for your understanding, and I hope we can get you back to enjoying the game soon! ### 1/5 — Fix it! *2025-12-01* I really want to play it. It’s looks adorable and fun. But I press new game and get a black screen. And if I make it past that black screen the next selection. I may change my review of this gets worked on. Really a shame. **Developer response:** Hi Nyuget! 💛 It's wonderful to hear you find the game adorable and fun! We truly appreciate your feedback about the black screen issue. We're on it and have escalated this internally for a fix. Thank you for sharing, and we’re hopeful you’ll be back to enjoying the game soon! ### 1/5 — Freezes when generating world *2025-08-18* Developers are idiots ### 1/5 — Needs a lot of work *2025-08-17* OK, three main issues 1. Doses not utilize the full screen of my phone. 2. It not backbone compatible 3. No voice acting Look if I am going to pay for a subscription for a game then I want a few basic things. I want it to work with my preferred controller scheme I want voice acting even if it’s AI acting. Finally I want the game to be optimized to a reasonable degree. ### 1/5 — Bug *2025-07-23* Só fica na tela preta e não abre o jogo ### 1/5 — Unspielbar *2025-07-19* Immernoch Abstürze mit grauen Bildschirm und somit nicht spielbar. ## Most praised reviews (10 highest-rated) ### 5/5 — So cute *2025-02-04, version 1.0.2* Such a great game it’s lagging sometimes but it is a great game ### 5/5 — Moonstone Island on my IPad! *2024-12-11, version 1.0.1* This is a great game. I own it on Switch and PC but prefer to play on my IPad Pro. I’ve had no issues and I’ve completed the tutorial. ### 5/5 — Não trava *2024-11-22* Eu vi que muita gente disse que travava depois do tutorial, mas comigo não travou, e o jogo é ótimo, muito criativo mesmo. Só acho que deveria ter mais ilhas habitadas, só tem uma. ### 5/5 — Potential *2024-11-18, version 1.0.1* Has a lot of it. Just keeps crashing. I love the concept. Fix it please haha ### 4/5 — Absolutely Charming *2026-04-13, version 1.0.4* Probably one of my new favourite games, super charming and humble. I want with all my heart to give it a 5/5 but it’s just sooooo bugged. Glitches everywhere that take away from the experience. Very similar to stardew valley. There’s lots of cases where random things will take the appearance of an entire sprite sheet, most commonly the map and player. Also just when things don’t appear at all. If it weren’t for that it would be 6/5 but I don’t think I can give it that with all the bugs. ### 4/5 — Game crashes after tutorial *2025-06-09* *EDIT* I have now tested the game on iPhone 16 pro, and while I am able to get past the tutorials and play normally, the phone overheats like crazy in a very short time. Also, controller support doesn’t seem to work. Please update soon! Once we get some optimization and controller support this game will be a solid 5 stars like it deserves! I have played this game quite a bit on other platforms. I own it on PC and Nintendo Switch and have had a blast playing it. It is a great game. However, on iOS it crashes immediately upon leaving the tutorial island. I have given it three stars for being an awesome game that was badly ported to iOS. On top of that, the resolution on my iPhone 14 is terrible, it seems to Zoom the game out in a weird way to fit the screen. Also, no controller support, which is wacky for a game that originally launched on consoles. Please fix! **Developer response:** Hi! It’s wonderful to hear that you’ve enjoyed the game on other platforms! 💛 I completely understand your concerns about the crashes, overheating, resolution issues, and lack of controller support on iOS. Your experience truly matters to us, and I appreciate you sharing your thoughts. We’re committed to improving the game and hope to bring those enhancements soon so you can enjoy it to the fullest! Thank you for your support! ### 4/5 — Walk through barrier and Phone overheating *2024-11-13, version 1.0* Some how managed to get through the intro after about the 11th attempt (unclear why it worked this time and not the others) but now when I run the game my phone has become burning hot! As soon as I stop playing it goes back to normal though. But the game concept and execution is great and really lovely ### 4/5 — The kind of game I like *2024-11-11, version 1.0* But, been through the introduction five times and got no further. Such a shame. ### 4/5 — Fantasy Based Slice of Life *2024-11-08* The gameplay is pretty laid back and fun. I appreciate that it doesn’t necessarily hold your hand and force you down a path. It does seem to glitch at times though, which can be pretty devastating knowing it requires manual saves. ### 3/5 — Game crashes after tutorial *2025-04-15* I have played this game quite a bit on other platforms. I own it on PC and Nintendo Switch and have had a blast playing it. It is a great game. However, on iOS it crashes immediately upon leaving the tutorial island. I have given it three stars for being an awesome game that was badly ported to iOS. On top of that, the resolution on my iPhone 14 is terrible, it seems to Zoom the game out in a weird way to fit the screen. Also, no controller support, which is wacky for a game that originally launched on consoles. Please fix! I would love to play this game on my phone but it is currently unplayable. At least fixing the crash when you try to fly off the tutorial island would allow me to play the game and give a legit review. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*