# Crushed Red — user reviews > 15 indexed App Store user reviews of Crushed Red by LevelUp Consulting, LLC, rated 4.81/5 from 1,363 ratings. - Source: https://appshunter.io/ios/app/crushed-red/id1274103442/reviews - App overview in markdown: https://appshunter.io/ios/app/crushed-red/id1274103442.md - Rating breakdown: 5★ 1,222 · 4★ 78 · 3★ 28 · 2★ 12 · 1★ 23 ## What do users think of Crushed Red? Overall sentiment: neutral **Pros** - 🤗 Amazing food - 👍 Easy to use app - 🔥 Always amazing **Cons** - 🤔 Not intuitive app - 😕 Difficult to use app - 🤦‍♂️ Unable to locate menu items - 🙄 Struggle to get rewards credit - 😤 Automatic payment attachment issue - 🤨 Rewards skipped and restarted **Commonly reported bugs** - Some items not available when ordering - Network errors when trying to order - Orders not placed **Most requested features** - Add ability to customize pizzas - Add option to add notes to orders - Add option to save rewards for later ## Most critical reviews (10 lowest-rated) ### 1/5 — Hate your app *2020-12-06, version 1.0.3* Difficult to use Cannot locate menu items ### 1/5 — Just call them instead *2020-07-25, version 1.0.3* No matter what items I choose when I try to order it says “some of the items are not available” but won’t tell me what. Very bad user experience, don’t waste your time with the app. ### 1/5 — Staff is confused and don’t care about CR Rewards App *2020-06-04, version 1.0.3* Every time that I, or my wife, have eaten at Crushed Red in the last year it seems to be a struggle to get Rewards credit for our purchased meals. Sometimes it seems like we are the only people that look for Rewards credit for our meals. My wife has coordinated gatherings of ladies many times at CR, and those ladies have also been very frustrated with the ability to track credit using the old as well as the new system. We have probably personally not gotten credit for over $400 of meal purchases. If you don’t get credit at the time of payment, you have NO avenue to get credit later like other restaurant’s apps. So every time when you are standing at the register and the person ringing you up doesn’t know how to scan you QR code, and it becomes like a Fire Drill to get a manager or knowing person to scan you for credit and you are looking back at the people waiting in line to pay. People wanting to hurry up and eat and get back to work. They are giving you looks and the register person doesn’t have a clue, and if you are like my wife, you say “Forget It”. But the next time it is the same way. Last week it took 15 minutes for us to get a person that knew how to scan for credit. My wife keep saying just forget it, but I refused. I don’t know if I will be back. ### 1/5 — Level Up Charges *2019-11-22, version 1.0.3* Be careful, Level Up (payment and points) will automatically attach your method of payment to other Level Up apps. My work credit card was used at Crushed Red. Level Up automatically attached it to my Smoothie King app. When scanning my Smoothie King app for points, it charged my work card. This could have potential caused major problems. I was able to get the Smoothie King clerk to refund my card however this feature needs to be disabled. I do not automatically want to use any credit card with ALL of the Level Up apps. ### 1/5 — Smh *2019-08-20, version 1.0.2* My award was totally skipped and it started me over! As much as I love their food, I won’t be returning. ### 1/5 — Anytime I try to order, fails *2019-02-18, version 1.0.1* Used to be my go-to for lunch, but always get a network error trying to order now. All other apps work fine. Happens on WiFi or lte ### 1/5 — Order not placed *2019-01-06, version 1.0.1* My order was not placed. The app doesn’t work! ### 1/5 — App reward feature *2018-06-11, version 1.0.0* The app automatically deducts your points/rewards if you have any available. I did not want the points to be deducted as I wanted to save them for another visit. There should be an option for this feature. This really is a downside to the app as previously I was able to save my points for later. ### 2/5 — Hard to customize 14” pizzas *2020-04-14, version 1.0.3* Not all menu items on the app. Would have liked to have added pineapple to pizza, but no option to do so. No good way to order a 14” make your own pizza- no options for cheese, sauce, etc. This app works ok for paying in the store, but it’s my first and last time ordering to go. ### 3/5 — Excellent Salads *2021-06-20, version 1.0.3* Amazing food - but the app is NOT intuitive. It would help to be able to order without all the steps! ## Most praised reviews (5 highest-rated) ### 5/5 — Crushed Red App is Amazing!! *2022-12-12, version 1.0.3* The app is so easy to use and i love the food!!! 🤗🤗🤗 ### 5/5 — Bonnie *2020-07-28, version 1.0.3* Always amazing! ### 5/5 — Crushed Red *2019-04-30, version 1.0.1* I have diverticulitis and Crushed Red is the only place I can eat a healthy delicious salad because the awesome employees take the time to chop my food small enough for me to digest! Everything is fresh and the presentation is marvelous! ### 5/5 — Needs more flexibility *2018-09-13, version 1.0.0* There’s no way to add a note to your order. ### 5/5 — Great Place *2018-06-04, version 1.0.0* Love this place!! Food and the people are great and friendly! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*