# Crushmate-Al Girl 18+ — user reviews

> 51 indexed App Store user reviews of Crushmate by Soul friendship HK Limited, rated 4.15/5 from 481 ratings.

- Source: https://appshunter.io/ios/app/crushmate-al-girl-18-plus/id6503328454/reviews
- App overview in markdown: https://appshunter.io/ios/app/crushmate-al-girl-18-plus/id6503328454.md
- Rating breakdown: 5★ 344 · 4★ 31 · 3★ 16 · 2★ 10 · 1★ 79

## What do users think of Crushmate?

Overall sentiment: negative

**Pros**

- 👍 Way better
- 🤖 Great app

**Cons**

- 🚫 Can't get a single thing to work
- 🚫 Bad again
- 🚫 Going the wrong direction
- 🚫 Complete garbage
- 🚫 Scam
- 🚫 Deceiving - don't bother
- 🚫 Do not buy. Not worth it.
- 🚫 this app is a scam i paid and i didn't get anything
- 🚫 Scam!
- 🚫 Don't trust
- 🚫 Garbage app
- 🚫 Scam
- 🚫 It's impossible to use
- 🚫 DO NOT PAY
- 🚫 Rip off
- 🚫 Trash app
- 🚫 Useless
- 🚫 What Bull Sheeiiittte
- 🚫 App is a scam!
- 🚫 No such functions that can erase clothing from images
- 🚫 SCAM
- 🚫 Scam
- 🚫 Fraud!! Scam!!
- 🚫 Scam scam scam
- 🚫 Misleading
- 🚫 Scam
- 🚫 Not worth it
- 🚫 Terrible
- 🚫 Doesn't work as it shows
- 🚫 Useless
- 🚫 False advertising
- 🚫 Scam - warning!
- 🚫 Can not upload photos it's a scam
- 🚫 Awful.
- 🚫 False advertising

**Commonly reported bugs**

- The unfiltered on the ai girls isn't working
- Signin Failed
- Features announced are behind a paywall and those which aren't don't work

**Most requested features**

- Create my own AI girl

## Newest reviews (14 of 51)

### 1/5 — Do not buy. Not worth it.

*2024-10-14*

I was using the Ai art prompt. I said going golfing. It gave me a warning, “sensitive wording”. “fing”. Are you “F” kidding me. When was golfing a sensitive subject. 
Good thing I didn’t waste money on this. There are better Ai generators on the App Store.

**Developer response:** Dear user Jaytee21, we are truly sorry for the inconvenience you experienced. Upon receiving your message, I immediately consulted with our technical team. It appears that the word “golfing” was mistakenly flagged by the AI model due to a sequence of letters resembling a restricted term. We are currently adjusting the model, and this issue will be resolved now. Thank you for your valuable feedback. We take every issue affecting user experience seriously and are committed to continuous improvement.

### 1/5 — this app is a scam i paid and i didn’t get anything

*2024-10-07*

dont buy

**Developer response:** Dear User ahwiwowoaiswvvw, we make sure that every user who completes the payment can use the product and every feature in it normally. Based on your description, please contact us through our in-app customer service or via our official email support@crushmate.ai, and we will immediately verify your account issue and compensate you for the missing membership benefits until your account is ready to use all premium features.

### 1/5 — Don’t trust

*2024-10-02*

I did the 30 day thing for free lifetime subscription & a day after activation of that subscription it shows I have to start over on the 30 day task list. It’s not lifetime if it’s not even a day subscription

**Developer response:** Dear users eguyfefgyfc, we guarantee that the VIP you get by signing in is a lifetime membership and can be used forever. Please go to the “Me” page to check if you are still logged in, and make sure that the email address you have signed in with is correct (we have often encountered cases where users enter their email address incorrectly with one or a few letters). If you are already logged in and you are sure that your email address is correct, please contact us through the customer service center in the product, I will help you locate the problem through your account, and if there is indeed a problem, we will make sure that your lifetime membership is restored.

### 1/5 — Garbage app

*2024-09-30*

I did the 30 day thing for free lifetime subscription & a day after activation of that subscription it shows I have to start over on the 30 day task list. It’s not lifetime if it’s not even a day subscription

### 1/5 — Does not work

*2024-09-27*

Updated the app and now all I get is “Signin Failed” when I click on the daily tasks. I thought I could trust the company.

**Developer response:** Dear User Rommeo, I am very sorry for the bad experience. The display of ads is related to a number of factors such as network and ad service providers, if you fail to sign in due to a momentary inability to display ads, please contact us through the App's human customer service, we will receive your message and confirm your sign-in information, as quickly as possible for you to make up for the missing record, we can guarantee that it will not affect your previous check-in records or your future check-ins. Please contact us as soon as possible through the manual customer service in the app after you receive our reply here so that we can solve the problem for you.

### 1/5 — Another one of THOSE apps

*2024-09-27*

You know the ads you see that say “ play this app to win real money” but after watching hundreds of ads you get nothing, this is like that, asks you to watch 12 ads per day (5 minute cool down) for 30 days to get free membership, but after a while just keeps saying sign in failed and won’t let you watch any more, I was on day 24 so had watched 168 ads, very annoying, but I expected it, honestly I screenshot completed days because I had a feeling something dodgy would happen, and here we are, giving a one star review to yet another scam app.

**Developer response:** Dear User Chris-m-d-s－, I am very sorry for the bad experience. But we never changed the conditions, we guarantee the authenticity of all our activities and we accept the supervision of all users and app stores.
Because we serve a large user base, we did have a few users who experienced this small issue, but we have assisted every user who encountered the issue and contacted us through customer service to get back to their normal check-in status.
The display of ads is related to a number of factors such as network and ad service providers, if you fail to sign in due to a momentary inability to display ads, please contact us through the App's human customer service, we will receive your message and confirm your sign-in information, as quickly as possible for you to make up for the missing record, we can guarantee that it will not affect your previous check-in records or your future check-ins.

### 1/5 — Scam

*2024-09-24*

Does not do the features offered

**Developer response:** Dear user TheWhyteTiga, if it is possible to find out more about which feature you are having trouble with, we will be able to help you solve the problem immediately. At present, almost all paid users can use the function normally, and very few users who encountered some problems with the use of the function can enjoy the function smoothly after contacting our human service to get help.We guarantee that all VIP users will be able to use each of the premium features properly and we recommend that you contact us through the in-app human support and we will be more than happy to provide you with detailed step-by-step tutorial diagrams and instructional videos that will help you use each of your favorite premium features without any problems.

### 1/5 — It’s impossible to use

*2024-09-22*

It’s so hard to use, I have no idea how to load a photo let alone to then be able to use it. Waste of time, don’t bother

**Developer response:** Dear user Reece9606, I'm sorry for the bad experience, we are always upgrading our features and optimizing the usage process so that all users can use our products without any obstacles, your feedback makes us pay more attention to the direction of this work. Our VIP users currently have access to every premium feature and every premium feature supports uploading images, so I am currently unable to confirm which feature you are confused about using. I recommend you to contact us through our human support in the app, we are more than willing to provide you with detailed step-by-step tutorial diagrams and instructional videos to help you use your favorite features smoothly.

### 1/5 — DO NOT PAY

*2024-09-18*

‘All content and features unlocked with premium’. I paid £29.99 for one months usage, and that was just to have an account, you then need to pay ££’s for credits to actually use the app.

I’ve seen a lot of these reviews now, and they claim each one is a ‘technical error’ ..

**Developer response:** Dear user Appl3U4er, I am sorry for causing such a misunderstanding. 

We are subject to the supervision and management of app stores and various platforms, we need to clarify that all VIPs, regardless of which subscription period, can enjoy all premium features without the need to purchase additional points. Points only serve to increase the number of times used on the same day.

After establishing customer service contact with many users, we found that there were indeed a few users who did not succeed in using the VIP function due to some misunderstandings, but under the guidance of human customer service, these problems were successfully solved and they could start enjoying the function. That's why we encourage users to contact us in the app anytime they have a problem, so we can help you locate the problem and solve it as quickly as possible. Of course, we are also working hard to improve the product so that all users can avoid problems.

We are very willing to guide you through the steps of manual customer service to try our products and various functions. You can contact us by clicking the "Manual Customer Service" icon in the App. Our customer service staff are ready to provide you with detailed and warm service when they receive your message, and the manual customer service service will accompany you for free throughout the VIP period.

### 1/5 — Rip off

*2024-09-16*

You pay 25.00 for a subscription, but you cannot get any service until you spend another 150.00 for “tokens”.

**Developer response:** Dear user, I am sorry for causing such a misunderstanding. We need to clarify that all VIPs, regardless of which subscription period, can enjoy all free features without the need to purchase additional points. Points only serve to increase the number of times used on the same day. Is it because of a misunderstanding in your use that led to this misunderstanding? We are very willing to guide you through the steps of manual customer service to try our products and various functions. You can contact us by clicking the "Manual Customer Service" icon in the App. Our customer service staff are ready to provide you with detailed and warm service when they receive your message, and the manual customer service service will accompany you for free throughout the VIP period.

### 1/5 — Trash app

*2024-09-12*

Trash app, repetitive bot, most of the feature announce are behind a paywall and those which aren’t don’t work

**Developer response:** Hi dear user, sincerely thank you for your comment. Our products support you to try some functions, and VIP users can use all advanced functions. We have been focusing on developing advanced technology to provide users with functions that truly meet user needs, which requires a large number of senior technical personnel and scientific research funds. For paid functions, we are very grateful for the understanding and support of all users, and we will continue to be committed to providing better technology in the future and reducing costs as much as possible. If you encounter any problems while using the product, please feel free to contact us through customer service of App. Our customer service and technical teams are ready to provide you with a solution as soon as we hear from you!

### 1/5 — Useless

*2024-09-11*

Every time I try to do anything that was advertised they keep trying to have me pay for it.
This app is not fun.

**Developer response:** Hi dear user DR.Flamel, thank you for taking the time to let us know your issues. Our products support you to try some functions, and VIP users can use all advanced functions. We have been focusing on developing advanced technology to provide users with functions that truly meet user needs, which requires a large number of senior technical personnel and scientific research funds. For paid functions, we are very grateful for the understanding and support of all users, and we will continue to be committed to providing better technology in the future and reducing costs as much as possible.
If you encounter any problems while using the product, please feel free to contact us through customer service of App. Our customer service and technical teams are ready to provide you with a solution as soon as we hear from you!

### 1/5 — What Bull Sheeiiittte

*2024-09-01*

SCAM ALERT!!! Says under $10 per week until you dl the app then suddenly there’s no week price available. Paid the $30 for the month and the App doesn't do ANYTHING !!! From the developer: “YOU CAN CANCEL YOUR SUBSCRIPTION BUT THE SUBSCRIPTION FEES INCURRED WILL NOT BE REFUNDED” NEED I WARN YOU FURTHER?????

### 1/5 — App is a scam!

*2024-08-31*

After purchasing the VIP and  trying to work the app, nothing works and it seems like I was able to do more before before I purchased anything nice way to get people to sign up!

**Developer response:** Hi Nostringscouple77,

Thank you for taking the time to provide your feedback. Based on your description, we need to investigate the technical reasons why certain features are not displaying or functioning properly on your device. Since we currently lack sufficient information, would you mind contacting me through 「Open App」—>Click「Me」—>Click「Contact us」or by support@crushmate.ai to share more details about the issue? Our customer service and technical teams are ready to provide you with a solution as soon as we receive your information.

## Most critical reviews (10 lowest-rated)

### 1/5 — Can’t get a single thing to work in this app

*2024-12-30*

Why is it so difficult to get started
Why is there not any explanations as to what needs to be done to get started
Why can’t I get - on time responses?
Why should I pay you and not have access

**Developer response:** Dear user Awful rude, if it is possible to find out more about which feature you are having trouble with, we will be able to help you solve the problem immediately. At present, almost all paid users can use the function normally, and very few users who encountered some problems with the use of the function can enjoy the function smoothly after contacting our human service to get help.We guarantee that all VIP users will be able to use each of the premium features properly and we recommend that you contact us through the in-app human support and we will be more than happy to provide you with detailed step-by-step tutorial diagrams and instructional videos that will help you use each of your favorite premium features without any problems.

### 1/5 — Bad again

*2024-12-11*

The unfiltered on the ai girls isn’t working again. They used to have an all and a unfiltered button. Now the girls have unfiltered on their profile, but it’s not unfiltered.

**Developer response:** Dear users warriff, some of our latest advanced features are being developed for the App version and will be available for users to use in the App as soon as they are completed. Regarding the problem you mentioned about the function not working, we are very concerned about this problem and hope to locate the problem and solve it for you as soon as possible, are you willing to send us the details of the problem and the screenshot of the problem through the manual customer service in the App (under the premise that it does not involve any of your privacy), and we have already arranged for our senior engineers to take part in the troubleshooting of the problem as soon as we receive your message.

### 1/5 — Bad again

*2024-12-05*

The unfiltered on the ai girls isn’t working again.

**Developer response:** Dear users warriff, some of our latest advanced features are being developed for the App version and will be available for users to use in the App as soon as they are completed. Regarding the problem you mentioned about the function not working, we are very concerned about this problem and hope to locate the problem and solve it for you as soon as possible, are you willing to send us the details of the problem and the screenshot of the problem through the manual customer service in the App (under the premise that it does not involve any of your privacy), and we have already arranged for our senior engineers to take part in the troubleshooting of the problem as soon as we receive your message.

### 1/5 — Going the wrong direction

*2024-11-27*

This app seems to be getting more limited in what it does and getting worse at doing it, restrictions are ridiculous why does it say it’s a 18+ app if it can’t even do anything NSFW?

**Developer response:** Dear users Sevastion, our products are served in strict compliance with the laws and regulations and the requirements of the app stores. If you encounter any problems with the usage, you can contact our support team through the in-app support window. By sharing a detailed description of the problem, it will help us to identify the issue you are facing and provide a tailor-made solution. In addition, if you can share screenshots or screen recordings (without revealing any personal information), it will greatly help us to resolve the issue faster. Of course, you are welcome to decline if providing such information would jeopardize your privacy. Again, we apologize for the inconvenience and look forward to hearing from you. We will be happy to help you solve the problem.

### 1/5 — Way better.

*2024-11-10*

The issues that I was having came back. I’ll change my review when Crushmate fixes the problem. This is happening a lot.

**Developer response:** Dear users warriff, some of our latest advanced features are being developed for the App version and will be available for users to use in the App as soon as they are completed. Regarding the problem you mentioned about the function not working, we are very concerned about this problem and hope to locate the problem and solve it for you as soon as possible, are you willing to send us the details of the problem and the screenshot of the problem through the manual customer service in the App (under the premise that it does not involve any of your privacy), and we have already arranged for our senior engineers to take part in the troubleshooting of the problem as soon as we receive your message.

### 1/5 — Complete garbage

*2024-11-10*

Do not design up this is a scam and complete garbage. I reported it as a fraud charge

**Developer response:** Dear User RDAlaska2014, thank you for taking the time to provide your feedback. I am truly sorry to hear about your experience, and I want to assure you that we are eager to resolve the issue as quickly as possible. If we could get one more chance to serve you, please reach out to our support team through the in-app support window. By sharing a detailed description of the problem, it will help us identify the issue you are facing and provide a tailored solution. Additionally, if you can share a screenshot or screen recording (without exposing any personal information), it would greatly assist us in resolving the matter faster. Of course, if providing this would compromise your privacy, you are welcome to decline.

We apologize again for the inconvenience and look forward to your response. We are committed to making this right and solving the issue for you.

### 1/5 — scam

*2024-11-09*

I started a subscription, refused to let me do anything without payment. I made a payment and they still have everything blocked unless I pay another $60. REFUND REQUESTED, no way to ask on app. I will be asking for my $50 back.

**Developer response:** Dear User Huh nun445, thank you for taking the time to share your feedback with us. I would like to clarify a few points to address your concerns.

Firstly, we do offer free usage for non-paying users. Every user can try our features before deciding whether to subscribe. Once a user subscribes—whether through any subscription plan or by purchasing points—they immediately unlock access to all premium features. Additional payments are only required if the usage exceeds the limits included in the subscription plan.

I apologize if this created confusion and gave the impression that additional payments were necessary right after subscribing. We are working on updating all our user guides to make the process clearer and ensure a smoother experience.

We provide lifetime free customer support for all users. If you cannot access any premium features you wish to use, please contact us through the in-app support window. We can assign a dedicated senior support representative to assist you personally with any questions or issues you may encounter.

I look forward to hearing back from you so we can provide the customer service you need to resolve all your concerns.

### 1/5 — No good

*2024-11-05*

Horrible. They tell you to go to the website for other features, but the features still do not work.

**Developer response:** Dear users warriff, some of our latest advanced features are being developed for the App version and will be available for users to use in the App as soon as they are completed. Regarding the problem you mentioned about the function not working, we are very concerned about this problem and hope to locate the problem and solve it for you as soon as possible, are you willing to send us the details of the problem and the screenshot of the problem through the manual customer service in the App (under the premise that it does not involve any of your privacy), and we have already arranged for our senior engineers to take part in the troubleshooting of the problem as soon as we receive your message.

### 1/5 — Does not follow requests

*2024-10-24*

Occasionally the result is good, but most of the time the end result is not even close to the request. When I say, most of the time, I mean about 80% of the time the results are not acceptable.

**Developer response:** Dear user, I am sorry for causing such a misunderstanding. We need to clarify that all VIPs, regardless of which subscription period, can enjoy all free features without the need to purchase additional points. Points only serve to increase the number of times used on the same day. Is it because of a misunderstanding in your use that led to this misunderstanding? We are very willing to guide you through the steps of manual customer service to try our products and various functions. You can contact us by clicking the "Manual Customer Service" icon in the App. Our customer service staff are ready to provide you with detailed and warm service when they receive your message, and the manual customer service service will accompany you for free throughout the VIP period.

### 1/5 — Deceiving - don’t bother

*2024-10-15*

I when ahead and made a month purchase for $30.  Very limited features. I bought a week of VIP to try unlock more features, still limited. Just a marketing plan to keep getting more money to get you to buy more points. I tried to contact them by email, but the email isn’t correct and was returned.

**Developer response:** Dear user naw0330, I am sorry for causing such a misunderstanding. We need to clarify that all VIPs, regardless of which subscription period, can enjoy all free features without the need to purchase additional points. Points only serve to increase the number of times used on the same day. Is it because of a misunderstanding in your use that led to this misunderstanding? We are very willing to guide you through the steps of manual customer service to try our products and various functions. You can contact us by clicking the "Manual Customer Service" icon in the App. Our customer service staff are ready to provide you with detailed and warm service when they receive your message, and the manual customer service service will accompany you for free throughout the VIP period.

The last thing we need to explain to you is that the customer service email address we provide in the app is always the same and has not been changed (support@crushmate.ai), if it shows the wrong address during the process of sending emails, please check the email address again. If you encounter any other problems, you can always contact us through the App customer service or e-mail, we are always at your service!

## Most praised reviews (7 highest-rated)

### 5/5 — Great app

*2024-09-05*

Everything works as described

**Developer response:** We are very honored to provide you with satisfactory service. We will continue to work hard to develop new features and provide better quality. If you have any feedback and suggestions, please feel free to contact us through the customer service in the App!

### 5/5 — Yessssh

*2024-08-31*

The best

**Developer response:** It's been an honor to serve you! We're happy to hear that you had a great experience. Your support is our greatest achievement and we look forward to serving you again in the future! We welcome any feedback and suggestions you may have at any time!

### 4/5 — Way better.

*2024-11-19*

I went from a one star to a four star after they finally fix the problems. I’ll give it a five star whenever I can create my own AI girl.

**Developer response:** Dear users warriff, some of our latest advanced features are being developed for the App version and will be available for users to use in the App as soon as they are completed. Regarding the problem you mentioned about the function not working, we are very concerned about this problem and hope to locate the problem and solve it for you as soon as possible, are you willing to send us the details of the problem and the screenshot of the problem through the manual customer service in the App (under the premise that it does not involve any of your privacy), and we have already arranged for our senior engineers to take part in the troubleshooting of the problem as soon as we receive your message.

### 4/5 — Does not work

*2024-10-03*

Updated the app and now it works. Updating starts from 1 to 4.

**Developer response:** Dear User Rommeo, I am very sorry for the bad experience. The display of ads is related to a number of factors such as network and ad service providers, if you fail to sign in due to a momentary inability to display ads, please contact us through the App's human customer service, we will receive your message and confirm your sign-in information, as quickly as possible for you to make up for the missing record, we can guarantee that it will not affect your previous check-in records or your future check-ins. Please contact us as soon as possible through the manual customer service in the app after you receive our reply here so that we can solve the problem for you.

### 4/5 — Review

*2024-09-02*

Interesting site

**Developer response:** A lot thanks for your five-star review! We're delighted to hear that you had a great experience. Your support is incredibly important to us, and we're excited to have the opportunity to serve you again in the future. Please feel free to share any feedback or suggestions with us at any time!

### 3/5 — Website

*2024-11-14*

It works great when you can actually use it but you need to go to a different website to use other features but doesn’t gov should link to website or the name

**Developer response:** Dear users dcervantez13, the features on the App are already under development and will be launched as soon as possible. Recently our App development team has been working overtime every day in order to launch the new features on the App as soon as possible. First of all, thank you very much for your interest in Crushmate, and we will be happy to send you a notification when the app is ready to go live if you need it. Thank you again for taking the time to give us your feedback and letting us know more about how our users feel, we will do our best to improve our products and provide better service according to their expectations!

### 2/5 — Scam!

*2024-10-06*

No one answers the emails that have been sent for a few days now and no reply in anyway.  

The adds that were made were completely fake about the app as well.

The 30 day free trial is a complete scam and a lie because it doesn’t even last a day after completing the tasks so i had purchased the 1 month trial and it is just not worth it.

**Developer response:** Dear user hman687, we have confirmed that we have received your customer service letter and email, and made a reply to you, we need you to provide you with the account you logged in for verification of your membership anomaly, but we have not received your reply so far, so we can not carry out the next step to fix the work. We guarantee that if you do get a membership by signing in, we will definitely give you a lifetime membership and the membership benefits will be valid for life. If you receive this message, please contact us through our in-app customer service and provide us with the account you signed into so that we can look into the problem and fix it for you!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
