# Crust Gourmet Pizza Bar — user reviews > 119 indexed App Store user reviews of Crust Gourmet Pizza Bar by Retail Food Group Limited, rated 4.00/5 from 8 ratings. - Source: https://appshunter.io/ios/app/crust-gourmet-pizza-bar/id479097479/reviews - App overview in markdown: https://appshunter.io/ios/app/crust-gourmet-pizza-bar/id479097479.md - Rating breakdown: 5★ 6 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 2 ## What do users think of Crust Gourmet Pizza Bar? Overall sentiment: negative **Pros** - 🍕 Great pizza quality - 👍 Easy to use (sometimes) - ✨ Nice app look (new versions) - ✅ Works well on iPhone **Cons** - 🐛 App crashes frequently - 🐛 Constantly logs out - 🐛 Confusing interface - 🐛 Video ads interrupt ordering - 🐛 App is slow/freezes - 🐛 Difficult to place orders - 🐛 Website is also poor - 🐛 Inconsistent delivery information - 🐛 Bundle deals unclear - 🐛 Payment issues (Apple Pay) - 🐛 Loyalty stamps missing - 🐛 App is a website wrapper **Commonly reported bugs** - "Remember Me" checkbox decorative - Cannot finalize order with ApplePay - Receipt stays up after order - Randomly logs out - Options hidden, cannot go to next page - Expiry date for free pizzas removed - Free 10th pizza not discounted - App updates ruined UX - Latest updates make it impossible to add to cart - App is broken - Poor experience when it works - Missing loyalty stamps - App is clunky and needs updating - Saying it's on its way but not delivered - Suburb removed from delivery options - No knowing what can be put on deals without going back - Difficulty logging in - Bundled deals are a chore - Impossible to find cart to place order - Ingredients missing or unevenly distributed - App needs drastic improvement - Cannot select salad as part of bundle deals - App constantly logs off - Cannot update details - App alignment broken for menu selection - Apple Pay not working - Crashes regularly, needs to be easier to use - App is useless - Login bug fixed (in one review) - Too many bugs to enumerate - Constantly being signed out - App doesn't work at all - Can't keep location set - Cannot pick delivery option - Crashes when updating address - Password reset fails - App fails to send password reset - App doesn't respond, keeps spinning - No GPS tracking - Glitchy, needs restarting - Prompts don't work - Cannot edit address - Logging in fails captcha - App freezes constantly - Cannot select date and time for delivery - Always charges delivery fee regardless of order amount - App keeps crashing and not loading - Forgets login details - Forgets previous orders - App wouldn't accept order for pickup - App stinks, never improves - App is just a website in a wrapper - Won't stay logged in - Store closed for pickup despite confirmation - Cannot adjust toppings easily - Confirmation email delayed - App presents only 'checkout now' with no products - Video keeps playing/spinning - Auto-play video interrupts ordering - Unskippable advertisement - Ad of a dude molesting a chicken - Annoying ad starts playing every time menu is opened - Ad plays every second time you click to a new section - Video of someone making pizza takes over screen - Buggy app sends into endless loop - Video popups on every click, twice - Cannot get past order not over $25 error - Loyalty rewards won't work - Video above menu opens full screen - App refreshes and requires closing video twice - App is garbage - Ad for plant based products constantly takes over - App doesn't save account, requires login every time - "Remove saved credit card" button more prominent than place order - Video ad repeatedly plays, making app impossible to use - No indication of wait times - App doesn't remember sign in or address - Cannot quickly view menu - Cannot see toppings for half/half - App doesn't fit on screen correctly - Does not give store phone numbers - App makes it hard to work with - Doesn't save complete address - Doesn't give a free pizza on birthday - App is just a link to the website - Very little function - No ETA on current order or tracking - App doesn't work at all - Stuck at main screen - App is just a shell to load website - Website doesn't work, broken links - Cannot load menu - Delivery/pickup buttons do nothing - Login details encoded before keychain stores them - Email field in forgot password is standard text field - App content or website impossible to load - App constantly crashes, losing order - Spinning wheel of death - Half and half pizza ordering issues - Delivery address not displayed/editable at checkout - Cannot order pizza at all - App doesn't load address, cannot get prices - Buttons missing, constant glitches - New app is terrible - Fails when creating new password - App doesn't work properly on iOS - Cannot register for an account - Phone numbers not accepted as valid - Error calculating total - "NaN" - Error when putting card details in - Not iPad native - No easy way to remove an ingredient after selecting half-half **Most requested features** - Option for cash on pickup - Delivery for lunch - Display expiry date for free pizzas - Allow salad selection in bundle deals - Delivery tracker - Improve app intuitiveness - Add Apple Pay option ## Newest reviews (14 of 119) ### 4/5 — Problem with ApplePay *2026-06-01, version 7.0.15* I couldn’t seem to finalise my order with ApplePay even with three attempts. ### 3/5 — App updates have ruined it *2026-05-15, version 7.0.15* Unfortunately the latest updates have ruined the UX. After an order, the receipt stays up even when you open the app weeks later. Really hard to close it and start again too. And it will randomly log me out and I forget my password ### 4/5 — Great *2026-05-09, version 7.0.15* Great tool however the page needs formatting, some of the options are hidden and you cannot go to next page easily ### 2/5 — Unreliable *2026-03-22, version 7.0.15* Poor experience when it works, which isn’t often. Just use the website. ### 2/5 — Missing loyalty stamps *2026-03-08, version 7.0.15* As much as I love Crust, I don’t love how the loyalty stamps don’t appear! ### 3/5 — Works well on iPHONE *2026-01-23, version 7.0.15* But not on android. ### 3/5 — Great pizza, poor app *2026-01-08, version 7.0.15* Never in my life have I had such difficulty logging in ### 2/5 — Pizzas good, AP is lousy *2025-12-21, version 7.0.15* Crust pizzas are beautiful but trying to place an order with bundled deals is a chore. At best the ap is confusing when using a phone. ### 1/5 — Useless *2025-12-10, version 7.0.15* Worst app ever. Can add pizzas. Impossible to find the cart to actually place the order. Useless app. ### 1/5 — Hit and miss. *2025-11-28, version 7.0.15* Standards seem to depend on the pizza cook and whether they are paying attention to the job at hand. Ingredients are often missing or not evenly distributed. They should follow the construction specifications. ### 1/5 — Great Pizzas, clunky app and frustrating technology *2025-11-27, version 7.0.15* Love the pizzas but there are always problems. The app needs to be drastically improved - need to invest on a better app and also overall CRUST brand end to end technology. Franchises are doing it hard because CRUST doesn’t care on looking after their them. ### 2/5 — Bundle deals are poor *2025-11-25, version 7.0.15* I don’t know why you won’t allow me to select a salad as a side as part of your bundle deals. I will pay a supplement. Seems mad to me. ### 4/5 — Logging Off *2025-11-23, version 7.0.15* App constantly logs you off so it’s a bit annoying to log on every time you want to order! Apart from that all good. ### 1/5 — Crust App *2025-11-06, version 7.0.15* Worst operating app, difficult to find, not user friendly. Better deals and cheaper on Uber eats. ## Most critical reviews (10 lowest-rated) ### 1/5 — bad user experience *2026-06-06, version 7.0.15* “Remember Me” checkbox is purely decorative. You get to the end of ordering to find out they don’t deliver for lunch. Information I could have used earlier! ### 1/5 — Bundle deals 2 signature pizzas and 2 selected sides for $42 *2026-05-18, version 7.0.15* Not true unless I missed the fine print 2 signature pizzas cheesy garlic bread and herb and garlic squares cost $55.50 ### 1/5 — Crooks *2026-05-07, version 7.0.15* I used to be able to view the expiry date of free pizzas I earned but that date has recently been removed. App only says “free pizza”. I know I have 4 expiring some time in May 2026. Today it’s 8 May 2026 they’re all gone! ### 1/5 — No freebi *2026-05-04, version 7.0.15* Every time I’m ordering pisha, and I’m about to order my free 10th, the order doesn’t discount. This is the 4th time I’ve not received my 10th free pizza… I thought it would fix its self but I’m pretty angry about paying extra ### 1/5 — How does a big company run this badly *2026-04-18, version 7.0.15* Why fix what’s not broken? Because you’re crust App worked fine. Stores worked fine. Menu was good. But in come corporate morons. Change the app. Change the menu. Close stores. I would’ve thought a basic feature of ordering would be to place the order. But not crust. If you’re not signed in it won’t even let you see your order, despite letting you add it. Well done crust. You charge a premium, for a terrible service. No wonder your stores are going bust. ### 1/5 — Doesn't work *2026-03-30, version 7.0.15* Don't bother, latest update makes it impossible to add anything to your cart and the app is basically broken. Just use their website - the apo is basically just a wrapper on that anyway except somehow worse and more broken ### 1/5 — Time to spend some coin on updating your app *2026-02-11, version 7.0.15* I’m sorry but this app is clunky! It’s not intuitive and needs updating. ### 1/5 — Liars *2026-02-06, version 7.0.15* Say it’s on its way and an hour later still not delivered do t waste your money ### 1/5 — Used to be great *2026-02-06, version 7.0.15* I used to use the app as opposed to using uber or deliver Roo as I wanted to support them. The since have removed my suburb even though I can look down Nicholson street and see their sign. When I called them they where rude, so I suggest using anyone else for pizza ### 1/5 — Doesn’t make sense *2026-01-30, version 7.0.15* There is no knowing what you can put on your deals unless you go back a few pages and it doesn’t show like dominos which ones cost more and don’t which is a no no to me ## Most praised reviews (10 highest-rated) ### 5/5 — Cash *2026-05-18, version 7.0.15* Please give us an option for cash on pickup on orders ### 5/5 — Best pizza in town *2026-05-01, version 7.0.15* Great pizza, plenty of topping and fast delivery… Thanx Crust ### 5/5 — Crust Pizza *2026-03-09, version 7.0.15* Always Yummy from Camberwell. Thank you ### 5/5 — great pizza *2026-01-30, version 7.0.15* Always Delicious ### 5/5 — Great service and amazing pizza. *2025-12-01, version 7.0.15* Always satisfied after ordering crust pizza. Amazing pizzas and always something new to try. ### 5/5 — Nice treat *2025-11-23, version 7.0.15* Always perfect to order and on time ### 5/5 — Tracking? *2025-10-30, version 7.0.15* Love what you do, but can we have a tracker too?. Definitely not a deal breaker ### 5/5 — great pizzas and great service *2025-10-23, version 7.0.15* They have great pizzas and offer reeally good service ### 5/5 — Updated App *2025-10-21, version 7.0.15* Looks great. The login bug finally fixed :-) ### 5/5 — Loved it! *2025-07-21, version 5.4* Delicious and fresh pizza. Excellent service --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*