# Crypto.com: Onchain Wallet — user reviews

> 1,477 indexed App Store user reviews of Crypto.com by Onchain Wallet Limited, rated 4.80/5 from 21,733 ratings.

- Source: https://appshunter.io/ios/app/cryptocom-onchain-wallet/id1512048310/reviews
- App overview in markdown: https://appshunter.io/ios/app/cryptocom-onchain-wallet/id1512048310.md
- Rating breakdown: 5★ 19,304 · 4★ 1,293 · 3★ 214 · 2★ 98 · 1★ 824

## What do users think of Crypto.com?

Overall sentiment: neutral

**Pros**

- 🚀 Smooth and easy to use
- 🔒 Secure wallet with private keys
- 💰 Great returns on staking and earning
- 👍 User-friendly interface

**Cons**

- 🐛 Buggy and glitchy at times
- 💸 High gas fees for transactions
- 🕰️ Slow loading and performance issues
- 🤖 Lack of responsive customer support

**Commonly reported bugs**

- Disappearing balances
- Inability to unstake or withdraw funds
- Connectivity issues with Cronos dApps
- Inconsistent transaction history

**Most requested features**

- Dark mode option
- Improved dApp integration
- Faster withdrawal and transfer speeds
- More transparent fee structure

## Newest reviews (10 of 1,477)

### 4/5 — $ANSEM

*2026-08-06, version 2.50.4*

The Black Bull

### 2/5 — Its okay 😣

*2026-07-22, version 2.50.4*

It’s good for crypto, but as far as betting on sports teams, if you have any problems, forget it there customer service is the worst. There are a lot better apps out there. Still waiting on winnings from a week ago 😖.

### 3/5 — Good

*2026-07-19, version 2.50.4*

Great

### 5/5 — Most exceedingly remarkable and extremely exceptional cryptocurrency recovery technology solution

*2026-07-15, version 2.50.4*

I need to share this in here so you won't lose your money cheaply to scam brokers. I invested about $487,504 on a binary option platform then I decideo to withdraw after several weeks but the withdrawal wasn't successful, then I tried to contact the platform via email and phone number, I didn't get a response from them that was when everything started looking weird.
Some weeks later I got a mail from them insisting I should invest more money if I want to withdraw my money which I rejected, and! never hear from them again that was when I knew I had been scammed. I was really devastated at those moment and felt so bad that my hard earned money was gone. After some months I came across a lot of testimonies on the web how Procyberhacksrecovery at gmail, com had helped many people recovered their stolen, scammed or duped money on bitcoin or any other form in digital currency. I contacted them and they promised to help me get my money back asked me some info about the scammer which I provided. The result was amazing I recovered all my stolen money back in hours I was so happy as I never believe I could get my money back. Thanks to PROCYBERHACKSRECOVERY via gMail. Com you restore my happiness as I could see my funds in my wallet. Thank you.

### 5/5 — Best app on my list.

*2026-07-13, version 2.50.4*

This is the best app I can boldly recommend. It’s safe and secure. Thank you

### 5/5 — Most exceedingly remarkable and extremely exceptional cryptocurrency recovery technology solution.

*2026-07-11, version 2.50.4*

This app has everything you will ever need. It has grown into the everything app from trading, staking, market insights, and now even banking and stock trading but if you've been swindled you can reach out to Procyberhacksrecovery @ gmail • com to recover back your lost or stolen BTC.. Their support service is the best I have ever seen! Whenever I needed support they got back to me within 5-30min, and on rare occasions when they were really busy they got back within 1 hours. (This expert is far better than other where you wait for 3 days or longer). Even traditional banks don't have this level of support. I have used this app since it was first introduced many years ago.
But luckily I came across Wesley Seriously, this expert is the best, you can email them at Procyberhacksrecovery via gmailcom to recover your lost funds! 5 stars!!! It's all you will ever need.

### 1/5 — 別被愛情沖昏頭

*2026-07-08, version 2.50.4*

這到底什麼無底洞，你不轉進去，對方就覺得你不愛他，搞什麼毛，無法判斷辨別是不是詐騙的都可以去問，問不到就查。

### 5/5 — Most exceedingly remarkable and extremely exceptional cryptocurrency recovery technology expertise!!

*2026-07-06, version 2.50.3*

I need to share this in here so you won't lose your money cheaply to scam brokers. I invested about $527,104 on a binary option platform then I decideo to withdraw after several weeks but the withdrawal wasn't successtul, then I tried to contact the platform via email and phone number, I didn't get a response from them that was when everything started looking weird. Some weeks later I got a mail from them insisting I should invest more money if l want to withdraw my money which I rejected, and! never hear from them again that was when I knew I had been scammed. I was really devastated at those moment and felt so bad that my hard earned money was gone. After some months I came across a lot of testimonies on the web how Procyberhacksrecovery at gmail, com had helped many people recovered their stolen, scammed or duped money on bitcoin or any other form in digital currency. I contacted them and they promised to help me get my money back asked me some info about the scammer which I provided. The result was amazing I recovered all my stolen money back in hours I was so happy as! never believe I could get my money back. Thanks to PROCYBERHACKSRECOVERY via gMail. Com you restore my happiness as I could see my funds in my wallet. Thank you.

### 5/5 — NOTICE NOTICE NOTICE IF YOU HAVE BEEN SCAMMED OUT OF FUNDS 💯👍❤️

*2026-07-06, version 2.50.3*

CIPHERTECH247 via gmailcom gives a thorough crypto recovery service.

If you’ve lost access to your cryptocurrency, sent funds to the wrong address, or fallen victim to a crypto scam, they’re  ready to help you explore every legitimate recovery option. This team conducts detailed blockchain analysis, digital forensic investigations, and case assessments to determine the best path forward.

Don’t rely on guesswork—we rely on technical expertise, persistence, and a commitment to uncovering every viable lead. Reach out to them on their email if you’ve been swindled.

### 5/5 — The platform issues were handled very well.

*2026-07-05, version 2.50.3*

I am very satisfied that these issues have been completely resolved and will not recur. I feel that the official benefits have been greatly increased this time, allowing all the funds we lost to be returned to our accounts.

## Most critical reviews (10 lowest-rated)

### 1/5 — I donnot recommend

*2026-08-19, version 2.50.4*

It promotes scammers and customer service can do anything

### 1/5 — No recovery phrase available

*2026-08-16, version 2.50.4*

The “Reveal My Recovery Phase” button is greyed out. I backed up to iCloud but it won’t let me see my phrase

### 1/5 — Scam

*2026-07-29, version 2.50.4*

Be aware, don’t use this app, they are scammers, will steal your money

### 1/5 — 骗子伪装平台，请勿相信

*2026-07-27, version 2.50.4*

转入可以 但转出难 各种提示，最终钱包余额没了，各种高仿界面防不胜防、该平台还有意想不到的超大量马仔推手四处招客，亲自经历 千万不要上当了…

### 1/5 — Why You Should Not Trust This Wallet and What to Expect When You Put Your Money In

*2026-07-27, version 2.50.4*

First of all, I’ll make a simple example. Imagine you put your money in a house. At the very least, you would expect that house to have doors and windows to protect your money in the most basic way. However, this wallet is like a house surrounded by burglars, with no doors and no windows. It takes no responsibility for anything.

I deposited my money knowing there were risks. If my money lost value against another currency or because of market conditions, I have absolutely no complaint about that. That is part of crypto investing.

The real problem is this: if you make a mistake, or if you are in a vulnerable position and accidentally allow scammers or a malicious link to access your wallet, there is no security, no protection, and no warning about suspicious activity. Zero. Zero. Zero.

I think the owner of this wallet is only supposed to keep cookies in their storage, not people’s money. It is really annoying and, honestly, quite funny.

On the other hand, I warned their customer support about these scammers and suspicious activities, which are still continuing to scam other people in exactly the same way. To be honest, I am not sure whether this wallet benefits from these scams or not, but I find it very concerning.

Their customer support simply told me, “Don’t entertain scammers,” which I found to be an awful and rude response.

After that, I realised this wallet is not regulated by any United Kingdom financial authority, which makes it quite unreliable and suspicious in my opinion.

I honestly have no idea how this wallet has a 4.8-star rating.

Anyway, it’s up to you whether you want to put your money into this wallet or not. This is just my personal experience.
:::writing

### 1/5 — DO NOT USE THIS APP!!!!

*2026-07-16, version 2.50.4*

Was Scammed out of 11k and now the FBI and my attorney will be looking into this huge waste of time and money DO NOT USE IT!!

### 1/5 — SCAM BE AWARE!

*2026-07-15, version 2.50.4*

Big scam I kept on putting money in and the help desk said u need to put more and no withdrawal from my wallet expect they keep on asking for more money to be put in. I want a refund!

### 1/5 — Missing money transfered

*2026-07-11, version 2.50.4*

I did transfer money from wallet i didn’t received it some one help worst customer service,

### 1/5 — No customer service

*2026-07-10, version 2.50.4*

There is NO customer service or support for this app. The deposit function from your bank into the account is not working properly and there is nothing you can do about. I no longer trust this app with my money.

### 1/5 — 注意詐騙使用

*2026-07-08, version 2.50.4*

此軟體沒問題，注意詐騙會引導你，登入入款後使用「Onchain Rewards」連結，說是合約連結，其實是用另一個共享帳號把你資金領走

## Most praised reviews (10 highest-rated)

### 5/5 — Most exceedingly remarkable and extremely exceptional cryptocurrency recovery technology expertise!

*2026-08-20, version 2.50.4*

I lost my money a few weeks ago in a bitcoin investment. I lost over $73,000. They denied my withdrawal request and also left it pending. I reached out to them and they never responded back to my emails and calls. They eventually locked me out of my account, when I reached out to a recovery expert, DUSTIN, at cybertechexpert01 @gmail . com to help me recover all my money back. They're the best when it comes to crypto recovery. Thankfully I have gotten my money back.

### 5/5 — Most exceedingly remarkable and extremely exceptional cryptocurrency recovery technology expertise!!

*2026-08-19, version 2.50.4*

Please read carefully, I lost my money few weeks ago in bitcoin investment.
I lost over £185,065 they denied my withdrawal request and also left it pending. I reached out to them and they never responded back to my emails and calls. They eventually locked me out of my account I had reach out a recovery experts at Xaintrecovery @ gMailcom to help me recover all my money back. They're the best when it comes to crypto recovery. Thankfully I have gotten my money back.

### 5/5 — Most exceedingly remarkable and extremely exceptional cryptocurrency recovery technology expertise!!

*2026-08-14, version 2.50.4*

Please read carefully, I lost my money few weeks ago in bitcoin investment.
I lost over £185,065 they denied my withdrawal request and also left it pending. I reached out to them and they never responded back to my emails and calls. They eventually locked me out of my account I had reach out a recovery experts at Xaintrecoveryexp @ gMailcom to help me recover all my money back. They're the best when it comes to crypto recovery. Thankfully I have gotten my money back.

### 5/5 — Most exceedingly remarkable and extremely exceptional cryptocurrency recovery technology expertises!

*2026-08-09, version 2.50.4*

I lost my money few weeks ago in bitcoin investment. I lost over $73,000 they denied my withdrawal request and also left it pending. i reached out to them and they never responded back to my emails and calls. They eventually locked me out of my account, when i reach out to a recovery experts David at Cybertech076 @ gmail com to help me recover all my money back. They're the best when it comes to crypto recovery. Thankfully I have gotten my money back.

### 5/5 — Most exceedingly remarkable and extremely exceptional cryptocurrency recovery technology expertise!!

*2026-08-02, version 2.50.4*

Please read carefully, I lost my money few weeks ago in bitcoin investment.
I lost over £165,065 they denied my withdrawal request and also left it pending. I reached out to them and they never responded back to my emails and calls. They eventually locked me out of my account I had reach out a recovery experts at Xaintrecoveryexp @ gMailcom to help me recover all my money back. They're the best when it comes to crypto recovery. Thankfully I have gotten my money back.

### 5/5 — Most exceedingly remarkable and extremely exceptional cryptocurrency recovery technology expertises!

*2026-07-31*

I lost my money few weeks ago in bitcoin investment. I lost over $73,000 they denied my withdrawal request and also left it pending. i reached out to them and they never responded back to my emails and calls. They eventually locked me out of my account, when i reach out to a recovery experts David at Cybertech076 @ gmail com to help me recover all my money back. They're the best when it comes to crypto recovery. Thankfully I have gotten my money back.

### 5/5 — A Top notch recovery pundit in resolving locked fund cases with professionalism and expertise.

*2026-07-19, version 2.50.4*

In every dilemma there is always a resolution. After my funds of $140k became locked,I tried all my best calling the customer service but to no avail! I reached out to my friends and explained God so good this tech savvy was introduced and approached the situation with patience, professionalism, and strong technical expertise. They explained each step clearly, kept me informed throughout the process, and worked diligently to resolve the issue. Their persistence and transparency gave me confidence during a very stressful experience. If you are having similar issues Reach out to him via CyberTech076 @ g mail  Com

### 5/5 — Most exceedingly remarkable and extremely exceptional cryptocurrency recovery technology expertises!

*2026-07-19, version 2.50.4*

Please read carefully, I lost my money few weeks ago in bitcoin investment. I lost over £145,400 they denied my withdrawal request and also left it pending. I reached out to them and they never responded back to my emails and calls. They eventually locked me out of my account I had reach out a recovery experts at Ciphertech247 @ gMailcom to help me recover all my money back. They're the best when it comes to crypto recovery. Thankfully I have gotten my money back. Thank you!

### 5/5 — A Top notch recovery pundit in resolving locked fund cases with professionalism and expertise.

*2026-07-19, version 2.50.4*

This app has everything you will ever need. It has grown into the everything app from trading, staking, market insights, and now even banking and stock trading but if you've been swindled you can reach out to Procyberhacksrecovery @ gmail • com to recover back your lost or stolen BTC.. Their support service is the best I have ever seen! Whenever I needed support they got back to me within 5-30min, and on rare occasions when they were really busy they got back within 1 hours. (This expert is far better than other where you wait for 3 days or longer). Even traditional banks don't have this level of support. I have used this app since it was first introduced many years ago.
But luckily I came across Wesley Seriously, this expert is the best, you can email them at Procyberhacksrecovery via gmailcom to recover your lost funds! 5 stars!!! It's all you will ever need.

### 5/5 — Most exceedingly remarkable and extremely exceptional cryptocurrency recovery technology expertises!

*2026-07-19, version 2.50.4*

Please read carefully, I lost my money few weeks ago in bitcoin investment. I lost over £155,400 they denied my withdrawal request and also left it pending. I reached out to them and they never responded back to my emails and calls. They eventually locked me out of my account I had reach out a recovery experts at Ciphertech247 @ gMailcom to help me recover all my money back. They're the best when it comes to crypto recovery. Thankfully I have gotten my money back.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
