# Cryptogram: Word Puzzle Master — user reviews

> 36 indexed App Store user reviews of Cryptogram by Guru Future Holding Limited, rated 4.90/5 from 763 ratings.

- Source: https://appshunter.io/ios/app/cryptogram-word-puzzle-master/id6670599725/reviews
- App overview in markdown: https://appshunter.io/ios/app/cryptogram-word-puzzle-master/id6670599725.md
- Rating breakdown: 5★ 725 · 4★ 27 · 3★ 4 · 2★ 1 · 1★ 6

## What do users think of Cryptogram?

Overall sentiment: neutral

**Pros**

- 👍 Fun and engaging gameplay
- 💡 Variety of word puzzles
- 🚀 Smooth gameplay experience
- 👍 Aesthetically pleasing

**Cons**

- 🐛 Difficulty distinguishing numbers
- 🐛 Ads not removed despite paid option
- 🐛 Ads covering gameplay elements
- 🐛 Small font and text size

**Commonly reported bugs**

- Unable to progress to next level
- Ads preventing access to game modes

**Most requested features**

- Option to turn off auto-scroll
- Move ads off the gameplay area

## Newest reviews (10 of 36)

### 3/5 — I feel ripped off.

*2025-05-29*

I got tired of having to sit through ads then not being able to move on to the next game without closing and reopening the app, so I broke down and paid $4.99 for the module I liked best (song lyrics). The ads STILL appeared! Now they want an additional $7.99 to go ad-free. I’m just going to stop playing and find a new game app altogether.

**Developer response:** Hi, thank you for your review and we are sorry for any inconvenience caused! Please note that only the Ad-Free option disables ads in the game. We’re sorry for the confusion and appreciate your feedback. For any questions or a refund request, please contact us at cryptogram@gurugame.ai. – Laura

### 3/5 — Can’t read the numbers

*2025-01-18*

I really enjoy this game except that I have trouble distinguishing between a 3 and a 5 and between a 6 and an 8 sometimes. When I make a mistake because I couldn’t tell what number it is it is very frustrating

**Developer response:** Hi, thank you for your kind support! We will forward your request to our product team and continue to optimize our game to deliver a better and better gaming experience. Please feel free to reach us at cryptogram@gurugame.ai with any feedback. Hopefully, our continued improvement will finally win your 5th star! Thanks again! :-) - Ray

### 4/5 — Great game!

*2024-12-19*

This is one of the best cryptogram games that I’ve played! It is aesthetically pleasing and the quotes are fun to unlock! The ads however are very long, and I would like to purchase the no ads option, but unfortunately the button does not work. I have tried to do this through three different apple devices so it is not a problem with the device or the screen being unable to select the “buy” option. Very disappointing that the no ads pop up on the home screen does not actually allow you to buy it.

**Developer response:** Hi, thanks for your feedback! We are sorry for this inconvenience. This issue about the no-ads option has been resolved. We’d love another chance to earn your trust. Could you please give it a try? If anything else, please feel free to reach us at cryptogram@gurugame.ai. Hopefully, our continued improvement will win your 5 stars. Thank you very much for the support! :-) - Ray

### 4/5 — lame

*2024-12-16*

you don't give the option of not highlighting the correct letter so the game is extremely stupid because you're telling us what the answer is

### 4/5 — The best cryptogram game in the App Store.

*2024-12-15*

The ads in this app aren’t NEARLY as intrusive as any of the other ones. They use banner ads (some of them pause music/videos) and the only time they force you to watch full screen ads is if you’re unlocking a new category (sometimes they pop up after you’ve finished a level but not nearly as much as the other apps.) two things I’d change: 1) some ads pausing media and 2) add an option to turn off auto scroll. Other than those things, I love this app 💜

**Developer response:** Hi, thank you very much for the support! As a startup, every review matters very much to us. If you think of any way we can improve going forward, please reach us at cryptogram@gurugame.ai with any feedback at all. Hopefully our continued improvement will earn your 5th star! Thanks! :-) - May

### 5/5 — Cryptogram: Word Puzzle Master

*2024-12-03*

Regarding Ads on playing area. Please can you move the Ads off the bottom of the Mode area. I have completed the Tutorial and selected the Mode I want to play, but unable to confirm as the Ad bar is over the confirmation.
Please fix this problem as I would really,really, really like to be able to play this game. I will also give it a better rating once this problem is fixed. It looks a really great game, just unplayable at the moment 😰
Thank you and hope to be able to play this soon😄

****UPDATE****

Thank you so much for fixing the Mode area, I am really enjoying this game and giving it the 5 stars it deserves.
Thanks Developers for a great game😄😄

**Developer response:** Hi, your 5-star review means the world to us! We're so glad to hear that you're enjoying our app and finding it useful. Please let us know at cryptogram@gurugame.ai if there's anything else we can do to improve your experience. :-) - May

### 5/5 — Thought it was good, BUT

*2024-12-01*

Just downloaded this, got through the teaching levels, but can’t go any further because an add link covers the button to choose to play as beginner, expert, or master.

**Developer response:** Hello, so sorry for the inconvenience brought to you. Could you please kindly give us another chance? The newest version has resolved the issue. If anything else, please feel free to reach us at cryptogram@gurugame.ai. Thanks a lot for your support and patience! :-) - Sarah

### 5/5 — 5Star

*2024-10-26, version 1.0.0*

So Funny

### 5/5 — My time killer

*2024-10-22, version 1.0.0*

Absolutely addicted to Cryptogram! The code games challenge my mind in the best way possible. It's just a very nice choice to kill time.👍👍

### 5/5 — Extremely educational

*2024-10-22*

Contexto in cryptogram adds an interesting twist. It isn't just fun; it's educational. I've learned so many beautiful English expressions playing this game!

**Developer response:** Hi, thank you for your kind words and 5-star review! We're thrilled to hear that you're enjoying our game. Keep using it and let us know if you have any feedback, please feel free to reach us at cryptogram@gurugame.ai. :-) - May

## Most critical reviews (10 lowest-rated)

### 1/5 — Ads ads ads ads ads

*2026-05-17, version 2.5.2*

There is no way to stop ads for oil of oregano, boots, bras, prepared delivery meals, underwear etc

Without this would be great game am deleting the app tired of all the ADS!!!!!!!

### 1/5 — Repeat quotes over and over

*2025-11-23*

Deleted after seeing the same 10 quotes in the same order.

**Developer response:** Hello, we're sorry to hear the repeated content affected your experience. To help us locate and improve the levels, it would be very helpful if you could share the specific level numbers or any screenshots of the repetition. Feel free to reach out to us at cryptogram@gurugame.ai. We're committed to improving the level design based on your feedback. Thank you for your patience and support! - Shy

### 1/5 — March 9th puzzle inoperative!  No app support!

*2025-07-22*

After several failed attempts at recreating the puzzles to be more helpful in alleviating memory issues in elders, the makers of this game finally understood my input of NOT placing the letters into puzzles too many times, thereby making them more substantial for one to think & solve using their brains more effectively.  This staves off Alzheimer’s disease, creates better focus & keeps memory issues at bay.  Thank you puzzle creators for FINALLY accepting my severe critique of your game & making it a game worthy of supporting & giving 2 VERY HIGH  THUMBS UP!  I hope it will continue to thrive & become a staple in many peoples lives for many years to come!

**Developer response:** Hi, we really appreciate your kind words! If you have any feedback or suggestions, please feel free to reach us at cryptogram@gurugame.ai. We will continue to optimize our app to deliver a better gaming experience. Thanks a lot for your support! :-) - May

### 1/5 — March 9th puzzle inoperative!  No app support!

*2025-03-09*

Puzzles MUST BE GIVEN FULL APP SUPPORT, COMPLETE WITH A LIVE HUMAN BEING SEEING WHEN A PART OF APP IS IN DISTRESS TO ITS PLAYERS!  Failure to objectively care for your game & concern for your players should be your NUMBER ONE PLACE TO BEGIN FIXING THE ISSUES THAT ARISE.  IE:  March 9th, 2025 puzzle of the day DOES NOT OPEN!  IT HAS ONLY A WHITE SCREEN COME UP!

**Developer response:** We’re sorry for the issue with the March 9th puzzle! Please send us a screenshot so we can investigate and resolve it as soon as possible. Your experience matters to us, and we appreciate your patience. Contact us anytime at cryptogram@gurugame.ai—we’re here to help!
Sarah

### 1/5 — Ripoff!

*2025-03-01*

I paid these clowns 8 bucks to stop showing me ads but now I can’t complete a level without watching a ridiculously long ad. I’ve never been more angry with an app in my life. This has to be illegal. What absolute garbage!

### 1/5 — Paid for No ads, Ads still show up

*2025-01-07*

It is absolutely infuriating to pay $7.99 to remove ads permanently, only to continue to see then an the time. At this point It's like a refund and to uninstall and never play this have again. 
Also, the font and numbers are too small.

**Developer response:** Hi, thank you so much for your kind support. The Remove Ads service is for removing the Banner Ads, and the Pop-up Ads between each level. But the Bonus Videos(such as for double hints) are not removed. This is mentioned in the purchase information. If anything else, please feel free to reach us at cryptogram@gurugame.ai. Thanks again! :-) - Ray

### 1/5 — Won’t allow you to continue to the next level

*2024-12-06*

Game was fun but it wouldn’t allow you to move forward in the game so I deleted the app

**Developer response:** Hello, so sorry for the inconvenience brought to you. Could you please kindly give us another chance? The newest version has resolved the issue. If anything else, please feel free to reach us at cryptogram@gurugame.ai. Thanks a lot for your support and patience! :-) - Sarah

### 1/5 — Unplayable

*2024-12-02*

I nearly didn’t download this game because it always seems to have an American flag in the ad.But I took the plunge only to find that there is an ad stuck over the end of the introductory guide making it Impossible to carry on any further.  The text was also impossibly small. I am about to delete it but wanted to comment first.
Not worth downloading, at least until they sort it out.

**Developer response:** Hello, so sorry for the inconvenience brought to you. Could you please kindly give us another chance? The newest version has resolved the issue. If anything else, please feel free to reach us at cryptogram@gurugame.ai. Thanks a lot for your support and patience! :-) - Sarah

### 1/5 — Text1921

*2024-11-29*

Was trying to play the game, but the advertisement at the bottom of the screen wouldn’t let me press OK so I deleted it

**Developer response:** Hello, so sorry for the inconvenience brought to you. Could you please kindly give us another chance? The newest version has resolved the issue. If anything else, please feel free to reach us at cryptogram@gurugame.ai. Thanks a lot for your support and patience! :-) - Sarah

### 1/5 — Unplayable

*2024-11-28*

After finishing Beginner mode on my iPhone it was impossible to move into a game because of the Google ads.

**Developer response:** Hello, so sorry for the inconvenience brought to you. Could you please kindly give us another chance? The newest version has resolved the issue. If anything else, please feel free to reach us at cryptogram@gurugame.ai. Thanks a lot for your support and patience! :-) - Sarah

## Most praised reviews (10 highest-rated)

### 5/5 — Awesome

*2026-08-20*

I love this Cryptogram game fun and challenging!

**Developer response:** Hi, thank you for the amazing 5-star review! We're glad our app is exceeding your expectations and making a difference in your experience. If there's anything else we can do to help, please feel free to reach us at cryptogram@gurugame.ai. :-) - May

### 5/5 — Brain games

*2026-03-06*

Brilliant

**Developer response:** Hello, your words make our day. We are so glad that you enjoy our app. Your encouragement drives us a lot to continue improving. If anything else, please feel free to reach us at cryptogram@gurugame.ai. Thanks again and have a wonderful day! :-) - May

### 5/5 — Tired of being bored?

*2026-02-24*

I’m enjoying this game. I find it challenging

**Developer response:** Hello, we are overjoyed to read your encouraging star ratings! We're glad our app is making your life easier. We always welcome any further feedback you may have. Please feel free to reach us at cryptogram@gurugame.ai! :-) - May

### 5/5 — Good App!

*2025-08-15*

I love Cryptogram puzzles.  I’ve tried so many different apps to find one that works, is user friendly, has interesting quotes, and gives me a good challenge.  This is my everyday favorite!

**Developer response:** Hi, your 5-star review is a great motivator for us. We're glad our app is providing you with a positive experience. Thanks for your support and for taking the time to leave such kind feedback! :-) - May

### 5/5 — Cryptogram Word Puzzle Master

*2025-08-10*

Love this app!  Good brain workout without  the (locked letters).

**Developer response:** Hey, we are so grateful for your 5-star review! We are delighted to know that our app is meeting your needs. If there is anything we can do for you, just let us know at cryptogram@gurugame.ai! Have a nice day! :-) - May

### 5/5 — Cryptogram Word Puzzle Master

*2025-08-07*

Love this app!  Good brain workout without  the (locked letters).

**Developer response:** Hello, we're so glad you're loving our app! Thank you for your support and kind words, it means a lot to us! Let us know at cryptogram@gurugame.ai if you have any suggestions for improvements.  :-) - May

### 5/5 — Calming

*2025-07-10*

The soothing musical background of this puzzle adds a pleasant touch while solving it.

**Developer response:** Wow, a 5-star review! We couldn't be happier to hear that our app is meeting your expectations. Thank you for your support and for taking the time to write such a kind review!  :-) - May

### 5/5 — I would be willing to pay for an ad free version

*2025-03-06*

This has great potential, but it makes you look at ad videos far too often.

### 5/5 — 👍🏻

*2024-12-25*

Fun and the commercials don't interrupt you midgame! 
The music is annoying, and plays even when my phone is on silent. But I just turn the volume down.

### 5/5 — Fun

*2024-12-04*

I used to do this in word puzzle books in pencil. 
This is just as fun and easier to erase. Lol 😆

**Developer response:** Hi, we are very glad that you enjoy our app! We really value your support and welcome further comments. If you have any suggestions or questions, please feel free to reach us at cryptogram@gurugame.ai. I hope your day is great! :-) - May

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*
