# Crystal Ski Explorer — Snow reports & Resort guide

> Ski resort guide with snow reports, maps, tracking, and trip planning. (iPhone/iPad app by TUI UK Limited.)

- Source: https://appshunter.io/ios/app/crystal-ski-explorer/id785623438 (this page in markdown: same URL + `.md`)
- Developer: [TUI UK Limited](https://appshunter.io/developer/643639219)
- Category: Travel, Lifestyle
- Price: Free
- Rating: 4.50/5 from 2 App Store ratings · 74 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 59 MB
- Languages: American English
- Released: 2013-12-20
- Data updated: 2026-08-22
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/crystal-ski-explorer/id785623438/reviews.md

## What is Crystal Ski Explorer?

Expert info, tips on the go and easy ski planning across our 120+ resorts, at just a tap. Our Ski Explorer app puts the mountain in your pocket:

Resort guide
Insider info on your resort, from hot spots to ski tips, food shops to pharmacies

Piste and resort maps
Guide the gang with detailed piste and resort maps at your fingertips

Mountain and resort Points of Interest
Viewpoints, ski lockers, lunch spots and loos … where and when you need them

Ski tracking and history
Where did you make your mark on the mountain? See your day’s skiing, all mapped out

6-day snow and weather forecasts
Be in the know about the snow with conditions and forecasts for the next 6 days

Live lift and slope info (selected resorts)
Make plans on the move with real-time info on lifts and slopes 

Trips
All your holiday info and itinerary details, just a tap away

Just a little note:
Continued use of GPS running in the background can run your smartphone’s battery life down.

## Key features

- Resort guide with insider info
- Detailed piste and resort maps
- Points of Interest locator
- Ski tracking and history
- 6-day snow and weather forecasts
- Live lift and slope status
- Holiday itinerary management

## Recent user reviews (10 of 74)

All indexed reviews: https://appshunter.io/ios/app/crystal-ski-explorer/id785623438/reviews.md

### 2/5 — Not useless. Just not much good.

*2026-01-08, version 8.0.6*

It’s not a real app. It just provides link to the Crystal/ TUI websites. 
It keeps demanding you enter information, and even when you’ve done so it still continues to make the same demands. (Maybe I should have accepted cookies?)
The resort information is extremely limited, and the Reps seem to use the app as an excuse not to bother meeting guests, or being physically present to give advice or help. 
Overall, this app did nothing to enhance my ski holiday with Crystal. 
My verdict: “Must try harder!”

### 2/5 — Still some work needed on this

*2025-10-15, version 8.0.4*

unfortunately unable to make a payment through the app payment initially goes through and then bounces back into bank account citing technical difficulties

### 3/5 — More Info Please

*2025-09-20, version 8.0.2*

The app is useful and helps you see the resort, weather and travel info. However when on holiday I would like to see lots more info on what is on, possible activities , weather warnings, where reps are etc. it could be so much better and keep you connected to Crystal on a daily basis in the resort.

### 1/5 — Does not work

*2025-09-12, version 8.0.1*

Does not allow a booking to be added

### 1/5 — Don’t up date

*2025-09-02, version 8.0.1*

Just updated the app and lost what feels years of memories. 

I can’t believe this happened it’s like you a crushed all of happy memories with this update all ski trips past resorts and hotels now gone. 

What a total loss. 

How could you let this happen. 

We spend thousands with you every year all to be deleted.

### 4/5 — Top, easy to use app

*2025-08-16, version 8.0.0*

Having Skied with Crystal for the last 4 years, I’ve found the app incredibly helpful. From counting down the sleeps, finding useful report info and weather conditions, to collections of important info such as hire locations and packs as meet the team events. Only 4 stars as recently app keeps logging out and resetting, would have been 5 otherwise.

### 1/5 — Hopeless Update

*2025-08-15, version 8.0.0*

The update has logged me out and removed all my trips and history. Absolutely awful. What on earth happened?! Hope this can be fixed, otherwise this app becomes a complete brick.

### 1/5 — Useless Update

*2025-08-12, version 8.0.0*

Had to load the updated app and it has lost all previous trips, doesn’t recognise me. Had to log in and even when it shows the trip booked no other information about resort is available and each time I open the app I have to log in - absolute disaster! 
Wasn’t this tested first?

### 1/5 — Riley

*2025-08-07, version 8.0.0*

What have you done,
Since the last update everything has disappeared,the font virtually fills the screen ,can not log in ,well done tech team you really messed up.

### 5/5 — Excellent app

*2025-03-15, version 7.3.6*

Works perfectly, super useful information. Love the fact everything is in one place

## Frequently asked questions about Crystal Ski Explorer

### What does the Crystal Ski Explorer app do?

The app provides expert information and tips for over 120 ski resorts. It offers detailed resort guides, piste and resort maps, points of interest, ski tracking, snow and weather forecasts, and live lift and slope information for selected resorts. It also helps manage holiday itinerary details.

### What are the key features of the Crystal Ski Explorer app?

Key features include a comprehensive resort guide with insider tips, detailed piste and resort maps, a locator for points of interest like lunch spots and pharmacies, ski tracking to map your day's skiing, 6-day snow and weather forecasts, and live updates on lifts and slopes in selected resorts. It also allows for easy management of holiday trip details.

### Is the Crystal Ski Explorer app free to use?

Yes, the Crystal Ski Explorer app is free to download and use. The provided data indicates no in-app purchases or advertisements, suggesting a completely free experience for users.

### What kind of information can I find about a specific ski resort?

For each resort, you can find insider information including hot spots, ski tips, locations of food shops, and pharmacies. The app also provides detailed piste and resort maps, and highlights points of interest such as viewpoints, ski lockers, lunch spots, and restrooms.

### Can the app help me track my skiing activity?

Yes, the app includes a ski tracking feature that records where you ski on the mountain. It allows you to see your day's skiing mapped out, providing a history of your activity on the slopes.

## Version history (last 5 releases)

### 8.0.9 — 2026-06-23

We update the app regularly to bring you new features, bug fixes and improvements. Make sure you have the latest version installed for the best possible experience.

### 8.0.8 — 2026-03-04

We update the app regularly to bring you new features, bug fixes and improvements. Make sure you have the latest version installed for the best possible experience. Here’s what’s new in this release:

We’ve added new deeplinks to help you get straight to the Crystal Liftie game, so you can jump in and start playing faster.

The Return transfers button now only appears active when your return transfer details are ready, keeping everything clear and simple.

We’ve refined the Self‑drive and Ski train sections to make sure all the details are accurate and relevant to your holiday plans.

### 8.0.7 — 2026-01-12

We update the app regularly to bring you new features, bug fixes and improvements. Make sure you have the latest version installed for the best possible experience. Here’s what’s new in this release:
 
The ability to filter the points of interest on the resort map has been added

### 8.0.6 — 2025-12-19

We update the app regularly to bring you new features, bug fixes and improvements.  Make sure you have the latest version installed for the best possible experience.  Here’s what’s new in this release:

    Minor bug fixes and enhancements to improve the app experience

    Fix to display Meet the team rep visiting schedule

    Reinstate Return transfer holding message screen

### 8.0.5 — 2025-12-17

We update the app regularly to bring you new features, bug fixes and improvements.  Make sure you have the latest version installed for the best possible experience.  Here’s what’s new in this release:

    Crystal Liftie: The ski lift game
    Ready to take your ski game to the next level? Our brand new feature, Crystal Liftie, is here!
    Load skiers onto the Gondola, tackle fun challenges and race against the clock. Can you keep the lifts moving and beat the high score?

    Other minor bug fixes and enhancements to improve the app experience

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## More apps by TUI UK Limited

- [TUI: Holiday, Flights & Travel](https://appshunter.io/ios/app/tui-holiday-flights-and-travel/id643831079)
- [TUI Events & Conferences](https://appshunter.io/ios/app/tui-events-and-conferences/id1475883268)

All apps by TUI UK Limited: https://appshunter.io/developer/643639219

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*