# CS Portal — Customer Service Agent App

> Customer Service Agent App (iPhone/iPad app by Hub Kommerce Inc.)

- Source: https://appshunter.io/ios/app/cs-portal/id6772715789 (this page in markdown: same URL + `.md`)
- Developer: [Hub Kommerce Inc](https://appshunter.io/developer/1693075823)
- Category: Business, Productivity
- Price: Free
- Age rating: 4+
- Requires: iOS 15.1 · 32 MB
- Languages: English
- Released: 2026-06-03
- Data updated: 2026-07-06
- User reviews in markdown: https://appshunter.io/ios/app/cs-portal/id6772715789/reviews.md

## What is CS Portal?

KHUB CS is the mobile companion for Kommerce Hub customer service agents. Manage support tickets, handle live customer chats, and take voice calls — all from your phone.

Key Features:
• View and manage support tickets with real-time updates
• Accept and respond to live customer chats instantly
• Initiate outbound chats to customers
• Voice calls and screen sharing via WebRTC
• Push notifications for incoming chats and ticket assignments
• Agent presence status (Online, Busy, Away, Offline)
• Create tickets on behalf of customers
• Transfer chats between agents
• Jira integration for ticket escalation

KHUB CS keeps your customer service team connected and responsive, whether at the desk or on the go. Requires a Kommerce Hub account.


## Version history (last 2 releases)

### 1.2.0 — 2026-07-02

- Tapping a notification now takes you to the correct screen (queue, chat, or ticket)
- Improved queue management for abandoned chats
- Bug fixes and performance improvements

### 1.0 — 2026-06-03

No release notes.

## More apps by Hub Kommerce Inc

- [KHUB WS Admin](https://appshunter.io/ios/app/khub-ws-admin/id6450388972)
- [7Stars WS Admin](https://appshunter.io/ios/app/7stars-ws-admin/id6463420820)
- [Saltu Tampa WS Admin](https://appshunter.io/ios/app/saltu-tampa-ws-admin/id6463420825)
- [Tampa WS Admin](https://appshunter.io/ios/app/tampa-ws-admin/id6465289591)
- [ANR WS Admin](https://appshunter.io/ios/app/anr-ws-admin/id6467607861)
- [Andy WS Admin](https://appshunter.io/ios/app/andy-ws-admin/id6468586443)

All apps by Hub Kommerce Inc: https://appshunter.io/developer/1693075823

## Related topics

[khub cs pilot](https://appshunter.io/ios/topics/khub-cs-pilot)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-06.*