# CSB MOBILENET — user reviews > 24 indexed App Store user reviews of CSB MOBILENET by Citizens State Bank, rated 4.90/5 from 2,207 ratings. - Source: https://appshunter.io/ios/app/csb-mobilenet/id1384651837/reviews - App overview in markdown: https://appshunter.io/ios/app/csb-mobilenet/id1384651837.md - Rating breakdown: 5★ 2,011 · 4★ 126 · 3★ 32 · 2★ 11 · 1★ 27 ## What do users think of CSB MOBILENET? Overall sentiment: positive **Pros** - 👍 Convenient banking - 🚀 Simple and easy to use - 💡 Great mobile app - 👍 Friendly and courteous staff - 💡 Excellent mobile deposit feature - 👍 Celebrating 100 years in business **Cons** - 🐛 App not working properly - 🐛 Accounts closed without user request - 🐛 Limited online banking features **Commonly reported bugs** - App showing error when checking balance - Version 16.0 not available yet **Most requested features** - Ability to print transaction history - Option to set automatic logout timer - Support for split-screen on iPad ## Newest reviews (8 of 24) ### 5/5 — Deposit check *2023-03-01* Save my time ### 5/5 — Convenience *2022-07-04, version 2.42.2* It is a great tool Love how easy it is to use ### 5/5 — There when you need them. *2022-03-01* Citizens has always been there when I need them they treat everyone like they are important regardless of who they are. It’s a really good feeling knowing they will treat you like friends. **Developer response:** Thank you for the 5-star rating. We appreciate your business ### 5/5 — ROLLING RESCUE TIRE *2021-09-17, version 2.34.1* Best bank.great service,great hours,best interest. And they help u do t matter what’s your situation. Thank u. Citizens state bank ### 5/5 — On line banking - I am in love! *2021-02-04* I do not know why I waited so long to get online banking! I love it! **Developer response:** So happy to hear that our mobile app is making your banking experience a great one. Don’t forget to leave us a 5-star rating, we appreciate it. ### 5/5 — Thank you the mobile banking is GREAT!! *2020-09-11* Excellent new way to bank on the go!!! Thank You **Developer response:** We appreciate your feedback and the 5-Star Rating. Thank you for choosing Citizens State Bank. ### 5/5 — CSB MObile Deposit *2020-09-01* I appreciate this service. Works well. **Developer response:** Thank you for your feedback and 5-star rating, we appreciate your business. ### 5/5 — To CSB *2020-04-10* THANK YOU for adding this feature. At first I had some trouble learning this deposit technique!! Now it is easy and convenient !! With the Corona Virus looming - this is a very valuable addition to safe banking ! However I do miss my CALDWELL banking team - Especially Mrs Janice !! Hope all at the bank are well and safe !! Many Thanks! Jeannette Beard CALDWELL **Developer response:** Thank you for the feedback and we appreciate the 5-Star rating. The Remote Deposit Anywhere feature is a valuable tool to our mobile app. Thank you for choosing Citizens State Bank. ## Most critical reviews (10 lowest-rated) ### 1/5 — None *2026-01-07* Would love to know how my accounts got closed without me requesting or signing anything?? ### 1/5 — App not working *2025-10-07* My app won’t show me my balance it keeps saying error ### 1/5 — Simple and easy *2025-03-04* I love being able to keep up with my banking needs with the CSB MOBILENET. I love it!! ### 1/5 — Version 16.0 *2024-04-10* This version is not even available yet! ### 4/5 — Review of banking site *2023-10-09* Site is very limiting compared to other banking applications particularly when you want to get statements for all of 2022 or earlier. The whole purpose of online banking and digital is to not have banks send mail at your expense but then when you want to go research something or complete taxes for prior year, 4 months are not available. Lack of links, search capability all subpar. Cody ### 4/5 — So convenient! Couple of ideas though... *2019-01-07* This app makes checking our account so much easier but there are a couple of updates it could use imo. The ability to print the transaction list, ability to set how long the app stays active before having to enter the password again. This would help if you are switching between the bank app and another accounting app. Support for split screen on iPad would be great! **Developer response:** With every new app version, we are introducing and improving existing ones. We will take your feedback and share with our app developers. Thank you for banking with Citizens State Bank. ### 5/5 — Is the best bank *2026-07-06* Good person’s work on this bank’s ### 5/5 — The best banking institution in the State of Texas. *2026-05-30* The caliber of service provided by CSBTX is exceptional, offering professional assistance that remains unparalleled. CSBTX sets the standard for excellence with outstanding service and unrivaled professional support. ### 5/5 — Electronic deposits *2026-02-07* I love the mobile deposit. No longer have to wait to have the post office deliver checks to be deposited in my account. ### 5/5 — Ana Cosino-Mize *2025-11-20* Best bank ever!! ## Most praised reviews (6 highest-rated) ### 5/5 — It’s Great! *2025-03-03* Using the app on my phone is so convenient! I love the simplicity of being able to check all my balances with a few taps! Transfers are simple and easy, too! If you don’t have it on your phone, you should! ### 5/5 — MOBILE app *2025-02-27* Great product, courteous and friendly people, MY BANK is celebrating 100 years old in 1925…yahoooo! **Developer response:** Thank you for the 5-Star Rating, we appreciate your business ### 5/5 — Message Returns *2024-12-26* Awesome. Quick. Friendly ### 5/5 — Great App *2023-12-27, version 3.9.0* Great App ### 5/5 — Good app *2023-09-21* Good app, easy to use. Wish the photo didn’t need to be tapped to capture. Hard to hold check and tap. Works great though ### 5/5 — Convenience *2023-06-07* It is a great tool Love how easy it is to use. Thank you 😉 **Developer response:** Thank you for the 5-Star Rating, we appreciate your business --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*